12/12/2019
12-12-2019/1:00PM
A customer is the most important visitor on our premises. He is not dependent on us. We are dependent on him. He is not an interruption to our work. He is the purpose of it. He is not an outsider of our business. He is a part of it. We are not doing him a favour by serving him. He is doing as a favour by giving us an opportunity to do so.
By Mahatma Gandhi