06/10/2017
A quick note about service:
Michael personally services each and every sewing machine that is brought in for repair. Some repairs can take much of the day while others can take substantially less time. Out of fairness, he repairs machines in the order that they are received. His attention to detail on each machine is second to none.
With that in mind, please know that depending on many factors such as how many repairs are already waiting and how difficult the current list of repairs are, as well as parts orders and business trips, you may find that it could be anywhere from a couple days to two weeks until your repair is finished. We thank you for your patience but wanted you also to know the pride we take in our repairs and that sometimes, doing it right can take a little longer.
If you are interested in "getting in line" with your machine, please call and Michael will call you to drop off your machine when it is "your turn".
Thank you.
