08/10/2021
With a startup spirit and 95,000+ curious and courageous minds, we have the expertise to go deep with the worlds biggest brandsand we have fun doing it. Now, were calling all you rule-breakers and risk-takers who see the world differently and are bold enough to reinvent it. Come, transform with us.
Mega Virtual Drive for Order to Cash - Cash Apps/Billing/Collections(Voice) on 13th Oct & 14th Oct'21
Zoom ID: https://genpact.zoom.us/j/9885094968
Time: 11 AM to 2 PM
Location: Hyderabad
Inviting applications for the role of PD, Order to Cash. We are looking for someone with deep understanding and ability to perform day-to-day operations while maintaining SLA. Solving queries related to cash application and coordinating with customer
Responsibilities
Making collection calls to the customers, emailing/faxing invoices or getting hard copies mailed out to customers as per their requests.
Identify and rectify unidentified cash and manage end to end process of Cash applications.
Process cash application functions to invoices at assigned sites ensuring the DRR (Daily Receipt Reconciliation) is completed in a timely, accurate, and confidential manner.
Follow up on customer/internal disputes, customer questions and working between departments to get a resolution.
Reconcile orders to match customer books, including validating credits or debits and sending them to customer for collection or refund
Qualifications
Minimum qualifications
Graduate in Commerce (B.Com)
Meaningful Experience
Preferred qualifications
Strong Interpersonal Skills (verbal and written)
Immediate joiner will be preferred
Shifts: Flexible to work in any shift (24*7)
Note: Please carry Aadhar card copy and pay slips if any
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