01/10/2026
In an insightful feature by 𝐀𝐫𝐜𝐡𝐚𝐧𝐚 𝐀𝐣𝐢𝐭𝐡 dated 31st August from The Economic Times titled “𝐌𝐞𝐞𝐭 𝐲𝐨𝐮𝐫 𝐧𝐞𝐰 𝐛𝐚𝐧𝐤𝐞𝐫,” Amit Goenka , Chairman and Managing Director, 𝐍𝐢𝐬𝐮𝐬 𝐅𝐢𝐧𝐚𝐧𝐜𝐞, shares his perspective on the growing role of 𝐀𝐫𝐭𝐢𝐟𝐢𝐜𝐢𝐚𝐥 𝐈𝐧𝐭𝐞𝐥𝐥𝐢𝐠𝐞𝐧𝐜𝐞 𝐢𝐧 𝐬𝐭𝐫𝐞𝐧𝐠𝐭𝐡𝐞𝐧𝐢𝐧𝐠 𝐈𝐧𝐝𝐢𝐚’𝐬 𝐛𝐚𝐧𝐤𝐢𝐧𝐠 𝐞𝐜𝐨𝐬𝐲𝐬𝐭𝐞𝐦.
Highlighting the Reserve Bank Innovation Hub’s MuleHunter.AI initiative, Dr Goenka notes how AI-driven detection has helped identify over 27 lakh mule accounts—demonstrating the significant potential of technology in combating financial fraud.
At the same time, he draws attention to an important reality:
“𝐹𝑟𝑎𝑢𝑑 𝑖𝑠 𝑎𝑑𝑣𝑒𝑟𝑠𝑎𝑟𝑖𝑎𝑙.”
As banks strengthen their capabilities with AI, fraudsters are also adopting increasingly sophisticated technologies. This makes continuous innovation, stronger detection frameworks and evolving defence mechanisms critical for financial institutions.
The larger message is clear: AI is not about replacing human judgement—it is about augmenting it. From lending and customer service to fraud prevention and risk assessment, technology can enable faster, smarter and more inclusive banking, while accountability and critical decision-making remain firmly human.
Read the full article: https://drive.google.com/file/d/1qL9b6T_u32EjZK-3NyB0CebWzCJ2TaTZ/view?usp=sharing
