JOBS in Navsari

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11/01/2022

We’re looking for a talented and passionate individual to join our company and to lead the customer service team to greater heights. You’ll supervise approximately 10 full-time employees who are in contact with our customers (both businesses and individuals) in person and via email, phone, live chat and other methods.
Responsibilities:-
- Use gamification, empowerment, trust and other strategies as appropriate to develop and motivate team members
- Develop a multifaceted rewards system that makes team members excited to show up to work every day and do their best
- Supervise a telecommuting pilot project and report on its feasibility
- Teach and train team members on various customer service strategies
- Communicate expectations, assignments and responsibilities clearly and professionally
- Undertake ongoing customer service work to better understand the demands, positives and pain points of the job
Skill:-
- Ability to develop, implement and assess performance metrics
- Expertise in Microsoft Office programs and in desktop and mobile technology
- Proven record of boosting team performance and employee retention rates
- One year of experience as a team leader
- At least a basic understanding of how computers and their accessories function, and a curiosity to learn more about them
Location: Surat
Salary: ₹15,000 to - ₹25,000 /month
Working Days- Monday to Saturday
Call – +91 8511539085
Website - www.votiko.com
If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to [email protected]
Please only call if you are qualified in above mentioned details.
Regards,
Votiko Team

30/12/2021

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
Customer Service Responsibilities list:
• Manage large amounts of incoming / outgoing calls
• Generate sales leads
• Identify and assess customer’s needs to achieve satisfaction
• Build sustainable relationships and trust with customer accounts through open and interactive communication
• Provide accurate, valid and complete information by using the right methods/tools
• Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
• Keep records of customer interactions, process customer accounts and file documents
• Follow communication procedures, guidelines and policies
Location: Surat
Salary: ₹18,000 to - ₹35,000.00 /month
Working Days- Monday to Friday (Sunday -Saturday off)
Call – +91 8511539085
Website - www.votiko.com
If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to [email protected]
Please only call if you are qualified in above mentioned details.
Regards,
Votiko Team.

16/12/2021

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities:-
· Ensuring agents understand and comply with all call centre objectives, performance standards, and policies.
· Answering agent questions regarding best practices or difficult calls. Identifying operational issues and suggesting possible improvements.
· Preparing reports and analysing data to assist management as they determine call centre goals.
· Measure performance with key metrics such as call abandonment, calls waiting etc. Ensure adherence to policies for attendance, established procedures etc.
· Ability to handle multiple priorities, stress, detailed work, reasoning, deadlines. Must be flexible, analytical, and possess excellent communication and interpersonal skills.
Working days: Monday to Friday (Sunday -Saturday off)
Salary: ₹15,000.00 - ₹35,000.00 per month
Schedule:Night shift
Education: Any education
Experience: Fresher & non fresher can apply
Location: Surat
Call – +91 8511539085
Website - www.votiko.com
If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to [email protected]
Please only call if you are qualified in above mentioned details.
Regards,
Votiko Team

26/11/2021

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
• Manage large amounts of inbound and outbound calls in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Keep records of all conversations in our call center database in a comprehensible way
• Meet personal/team qualitative and quantitative targets
Requirements
• Previous experience in a customer support role
• Strong phone and verbal communication skills along with active listening
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
Qualifications-Any Graduate
Location: Surat
Salary: 15,000 to - 35,000.00 /month
Working Days- Monday to Friday (Sunday -Saturday off)
Call – +91 8511539085
Website - www.votiko.com
If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to [email protected]
Please only call if you are qualified in above mentioned details.
Regards,
Votiko Team

26/11/2021

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
• Manage large amounts of inbound and outbound calls in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Keep records of all conversations in our call center database in a comprehensible way
• Meet personal/team qualitative and quantitative targets
Requirements
• Previous experience in a customer support role
• Strong phone and verbal communication skills along with active listening
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
Qualifications-Any Graduate
Location: Surat
Salary: 18,000 to - 35,000.00 /month
Working Days- Monday to Friday (Sunday -Saturday off)
Call – +91 8511539085
Website - www.votiko.com
If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to [email protected]
Please only call if you are qualified in above mentioned details.
Regards,
Votiko Team

16/11/2021

We are looking for a Voice process executive that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behaviour.
Responsibilities:-
-handling customers
-handling their queries
-maintaining excel sheet
-handling calls, emails etc.
Education: Non Graduates and Graduates.
Gender: Male / Female
Languages: English only
Working days: Monday to Friday (Sunday -Saturday off)
Salary: ₹18,000.00 - ₹35,000.00 per month
Schedule:Night shift
Experience: Fresher & non fresher can apply
Location: Surat
Call – +91 8511539085
Website - www.votiko.com
If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to [email protected]
Please only call if you are qualified in above mentioned details.
Regards,
Votiko Team

28/10/2021

Answer inbound/outbonds calls within the guidelines/goals established by the client and management. Consistently achieves call quality goals in order to meet client and customer satisfaction goals.
Responsibilities:
Contact potential or existing customers to inform them about a service using scripts
Answer questions about the company
Ask questions to understand customer requirements
Direct prospects to the field sales team when needed
Enter and update customer information in the database
Handle grievances to preserve the company’s reputation
Keep records of calls note useful information
Working days: Monday to Friday (Sunday -Saturday off)
Salary: ₹15,000.00 - ₹30,000.00 per month
Schedule:Night shift
Education: Any education
Experience: Fresher & non fresher can apply
Location: Surat
Call – +91 8511539085
Website - www.votiko.com
If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to [email protected]
Please only call if you are qualified in above mentioned details.
Regards,
Votiko Team

18/10/2021

Job Description:- The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.They must show the willingness to learn new things.Giving a resolution to the customers or clients should be the whole and sole responsibilit
Responsibilities:-
• Inform customers about company's products/services and offers
• Manage inbound and outbound customer calls in a timely manner
• Identify customers’ needs and wants, clarifying information whenever possible
• Ability to be on phone for a long time and familiar using dialer systems
Job Details:
Age: 18 years to 40years
Qualification :-Graduates (Undergrads can be considered but should not be regular college students)
Communication skills: Exceptional Spoken skills in English
Shifts: Night shift
Salary: 18,000-35,000 INR
Note: Any candidate applying for this position should be okay to WFH for now.
Experience: Any Undergrad/Graduate Freshers can apply.
Location: Surat
Call – +91 8511539085
Website - www.votiko.comIf the above requirements suit your interest, please call us on +91 8511539085 or send your resume to [email protected]
Please only call if you are qualified in above mentioned details.
Regards,
Votiko Team

08/10/2021

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities:-
· Ensuring agents understand and comply with all call centre objectives, performance standards, and policies.
· Answering agent questions regarding best practices or difficult calls. Identifying operational issues and suggesting possible improvements.
· Preparing reports and analysing data to assist management as they determine call centre goals.
· Measure performance with key metrics such as call abandonment, calls waiting etc. Ensure adherence to policies for attendance, established procedures etc.
· Ability to handle multiple priorities, stress, detailed work, reasoning, deadlines. Must be flexible, analytical, and possess excellent communication and interpersonal skills.
Working days: Monday to Friday (Sunday -Saturday off)
Salary: ₹15,000.00 - ₹30,000.00 per month
Schedule:Night shift
Education: Any education
Experience: Fresher & non fresher can apply
Location: Surat
Call – +91 8511539085
Website - www.votiko.com
If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to [email protected]
Please only call if you are qualified in above mentioned details.
Regards,
Votiko Team

27/09/2021

Votiko Professionals who are willing to take a high volume of inbound / outbound calls. It is expected that the best of those who handle such a profile with discipline, initiative and consistency, apart from opportunities to grow with us, also set themselves up for an exciting career in Customer service.
Requirements
• Proven customer support experience or experience as a Client Service Representative
• Track record of over-achieving quota
• Strong phone contact handling skills and active listening
• Customer orientation and ability to adapt/respond to different types of characters
• Excellent communication and presentation skills
Responsibilities:
Contact potential or existing customers to inform them about a product or service
Answer questions about products or the company
Ask questions to understand customer requirements
Enter and update customer information in the database
Take and process orders in an accurate manner
Handle grievances to preserve the company’s reputation
Keep records of calls and sales and note useful information
Location: Surat
Salary: 18,000 to - 35,000.00 /month
Working Days- Monday to Friday (Sunday -Saturday off)
Call – +91 8511539085
Website - www.votiko.com
If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to [email protected]
Please only call if you are qualified in above mentioned details.
Regards,
Votiko Team

23/09/2021

The primary task of a BPO executive is to handle calls from customers or clients and provide them with a solution to their queries.They must show the willingness to learn new things.Giving a resolution to the customers or clients should be the whole and sole responsibilit
Responsibilities:-
• Inform customers about company's products/services and offers
• Manage inbound and outbound customer calls in a timely manner
• Identify customers’ needs and wants, clarifying information whenever possible
• Ability to be on phone for a long time and familiar using dialer systems
Job Details:
Age: 18 years to 40years
Qualification :-Graduates (Undergrads can be considered but should not be regular college students)
Communication skills: Exceptional Spoken skills in English
Shifts: Night shift
Salary: 18,000-35,000 INR
Note: Any candidate applying for this position should be okay to WFH for now.
Experience: Any Undergrad/Graduate Freshers can apply.
Location: Surat
Call – +91 8511539085
Website - www.votiko.comIf the above requirements suit your interest, please call us on +91 8511539085 or send your resume to [email protected]
Please only call if you are qualified in above mentioned details.
Regards,
Votiko Team

07/09/2021

We are looking for a Call Center Representative that will be the liaison between our company and its current and potential customers. The successful candidate will be able to accept ownership for effectively solving customer issues, complaints and inquiries; keeping customer satisfaction at the core of every decision and behavior.
Responsibilities
• Manage large amounts of inbound and outbound calls in a timely manner
• Identify customers’ needs, clarify information, research every issue and provide solutions and/or alternatives
• Keep records of all conversations in our call center database in a comprehensible way
• Meet personal/team qualitative and quantitative targets
Requirements
• Previous experience in a customer support role
• Strong phone and verbal communication skills along with active listening
• Customer focus and adaptability to different personality types
• Ability to multi-task, set priorities and manage time effectively
Qualifications-Any Graduate
Location: Surat
Salary: ₹15,000 to - ₹35,000.00 /month
Working Days- Monday to Friday (Sunday -Saturday off)
Call – +91 8511539085
Website - www.votiko.com
If the above requirements suit your interest, please call us on +91 8511539085 or send your resume to [email protected]
Please only call if you are qualified in above mentioned details.
Regards,
Votiko Team

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Navsari
NAVSARI

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