I Growh Services

I Growh Services I Growh Services. Customer & IT support
(Email & Chat Process)

13/05/2026

Urgent Opening for Jr. Risk & Fraud Analyst
Good English Communication required (Verbal and Written)
Min 6 months to maximum 2 years experience in back office
Ready to work in rotational and Early morning shift if required 7.30AM to 4.30PM
2 Rotational week offs
Salary based on last drawn (Max 25000 CTC)
Pick up provided. Location : Thane, Kalwa, Airoli, Mulund, Bhandup
Immediate joiners required
Interested candidates can share the updated CV on whatsapp 7900117773
Email to: [email protected]

Key Responsibilities

Monitor transactions, accounts, and activities for suspicious or fraudulent behavior
Review alerts generated by fraud detection systems and escalate issues when needed
Conduct basic investigations into suspected fraud cases and document findings
Assist in risk assessments and fraud trend analysis
Maintain accurate records, reports, and case documentation
Support the implementation and improvement of fraud prevention controls
Collaborate with internal teams (operations, compliance, customer support)
Stay updated on common fraud schemes, risk indicators, and regulatory requirement

13/05/2026

Urgent Requirement for KYC Analyst
Good English Communication required (Verbal and Written)
Min 6 months as a KYC Analyst
Ready to work in rotational shifts
2 Rotational week offs
Salary based on last drawn (Max 27000)
Job Location: Thane
Drop will be provided from 11.30PM
Drop Boundaries: Thane, Kalwa, Airoli, Mulund, Bhandup
Immediate joiners required
The job description:
• Review/verify customer ID docs, corporate structures, and beneficial ownership
• Perform Customer Due Diligence and Enhanced Due Diligence
• Conduct initial and ongoing risk evaluations of clients based on internal policies and regulatory guidelines.
• Support the customer onboarding process by ensuring all required KYC documentation is collected, analyzed, and approved in a timely manner.
• Perform deeper analysis for high-risk customers, including politically exposed persons (PEPs) and entities in high-risk jurisdictions.
• Collaborate with Fraud&Payments team to identify unusual or suspicious activity and escalate potential red flags.
• Maintain accurate and up-to-date KYC records within internal systems and ensure compliance with data retention policies.
• Stay informed about evolving KYC regulations, and apply updates to internal processes.

13/05/2026

Urgent Requirement in I Growh Services LLP for First Level Support In Thane Location
Candidate should have fluent English Communication
Min 6 months experience in operations
Ready to work in rotational shifts & rotational weekly off
Salary based on last drawn
Job Location: Thane
Travel boundaries: Thane, Mulund, Bhandup, Airoli
Drop will be provided after 11.30PM
Interested candidates can share the updated CV on whatsapp 7900117773 or
Email to [email protected]

Duties will include, but are not limited to:
Ticket Management:
● Oversee the Jira Service Desk ticketing system, ensuring that all incoming
requests and tasks are documented, categorized, and prioritized.
● Act as the first point of contact for all operational tickets and help resolve issues.
● If the SLA time has passed, escalate the ticket to the operations team for timely
resolution.
● Work cross-functionally with departments (CRM, CS, VIP, Affiliate, Payment) to
handle internal requests related to website changes/improvements, translations,
internal tools, and process applications.
Process Implementation & Support:
● Ensure that operational strategies are respected, along with processes from all
departments, across various platforms and tools.

● Help departments with operational processes, assisting with internal tools like
CMS, back office platforms, aggregators, and any other tools in use by the
organization.
Escalation Management:
● Prioritize tasks based on urgency, and escalate more complex issues to
management or operation team, who will then escalate to relevant teams or
third-party as needed.
● Facilitate communication between internal teams and external partners when
required to ensure timely resolution of issues.
Tool Support & Training:
● Participate in the ongoing training related to different tools (back-office
platforms, CMS, CIO systems, etc.), and provide operational support to teams
when using these tools.
● Be knowledgeable across various platforms to troubleshoot issues effectively
and guide teams in making necessary updates or improvements.
Cross-Departmental Collaboration:
● Coordinate with different teams to understand their requirements, and ensure
that operational requests are prioritized appropriately.
● Maintain strong communication with teams such as CRM, CS, VIP, Affiliate, and
Payment to ensure smooth handling of requests.
Operational Reporting:
● Provide regular reports on ticket resolution status, operational issues, and other
relevant KPIs to management.
● Monitor and improve the response time to ticket requests and ensure timely
closure of tickets.
Continuous Improvement:
● Identify opportunities for improving processes and operational workflows,
proposing solutions for greater efficiency.

Multitasking & Prioritization:
● Manage and prioritize multiple requests from different departments, ensuring
that the most urgent and impactful tasks are addressed first.
● Balance and coordinate support across departments, ensuring that operations
remain smooth and the goals of the company are met.

13/05/2026

Urgent Opening for Finance Assistant at I Growh Services LLP
Good English Communication required
Experience: Min 2-3 Years mandatory
Time: 12.30PM to 09.30PM (May change according to the process requirement)
Salary : (Based on last drawn)
Week off: Saturday & Sunday (May change to rotational according to the requirement)
Job Location: Thane
Location preferably: Within Thane, Kalwa, Mulund, Bhandup, Airoli
Responsibilities:
• Process of supplier invoices, reconciliations with supplier statements, and handling of supplier queries in a timely manner;
• Provide assistance to other departments by addressing payment-related inquiries and supplying relevant documentation;
• Corresponding with banks on any bank facilities that would be required for the Company;
• Keeping financial records organised and easy to access;
• Corresponding with debtors and creditors and assisting in solving disputes;
• Ensure compliance with internal policies and procedures;
• Processing of employee expense claims;
• Assisting in inventory control;
• Opening bank accounts and requesting credit cards;
• Handling other generic accounts and administrative duties as requested by management.
Interested candidates can share updated resume on whatsapp 7900117773
Email to: [email protected]

Address

Thane

Telephone

+917900117773

Website

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