02/12/2025
*Job Title:* Ticketing Executive
*Location:* Sector 43, Block C, Sushant Lok, Gurugram Haryana
*Department:* Travel Operations / Reservations
*Employment Type:* Full-Time
*Job Summary*
We are seeking an experienced and detail-oriented Ticketing Executive to handle domestic and international flight bookings. The ideal candidate should be proficient in GDS systems like Amadeus, Galileo, or Sabre and capable of managing end-to-end ticketing and itinerary changes.
*Key Responsibilities*
*Air Ticket Booking & Management*
Book domestic and international flight tickets using GDS (Amadeus, Galileo, or Sabre).
Handle PNR creation, fare checks, issuance, reissuance, cancellations, and refunds.
Manage group bookings and special fare negotiations when required.
*Customer Support & Coordination*
Provide itinerary options, travel suggestions, and fare comparisons to clients.
Liaise with airlines for schedule changes, waivers, and ticketing issues.
Ensure timely ticket issuance and share confirmed itineraries with customers.
*Documentation & Compliance*
Maintain booking records, invoicing, and payment updates.
Ensure all bookings comply with airline policies and travel regulations.
Coordinate with the accounts team for payment reconciliation and reports.
*Qualifications*
Minimum 0–3 years of experience in air ticketing operations.
Strong working knowledge of any GDS (Amadeus, Galileo, or Sabre is mandatory).
Familiarity with fare construction, itinerary planning, and refund rules.
Excellent communication skills in English and local language.
Proficient in MS Office and travel CRM tools.
*Preferred Skills*
Knowledge of international travel routes, airline alliances, and visa requirements.
Ability to work under pressure and manage urgent last-minute bookings.
Customer-first attitude and strong attention to detail.
*Salary*
₹2.5 LPA – ₹4.5 LPA (Based on experience and skill set)
*Benefits*
Incentives based on ticket sales
Travel discounts for personal use
Flexible work culture
Learning and upskilling opportunities
*How to Apply*
Interested candidates can share their resume on WhatsApp 9318490856* with the subject line: “Application – Ticketing Executive”.
