Spark Reply

Casa
Italia
Milan
Spark Reply

We turn innovative ideas into viable businesses through superior experiences and game-changing techn

We are Spark Reply
Together with our clients, we transform existing businesses or launch entirely new ones. We work with both established organizations and emerging start-ups who share one common goal: putting people at the core of their growth strategy. We are part of Reply, a leading IT service group of 130+ highly specialised, autonomous companies. The companies focus on business consulting, d

igital services and technology. Thanks to Reply’s unique setup we are technology agnostic and can handpick the sister companies within Reply with the perfect expertise needed for any project. Giving us the unique set-up of being both specialised and nimble.

10/11/2025

Design for Good has been just the starting point for some thoughtful conversations. From business & social impact to bottom-up change, ethics & AI, and health, each discussion table tried to brought unconventional perspectives on how design can create positive change.

We’re glad to have once again hosted the Unconference by

Thanks to everyone who joined and made it such an inspiring evening!
 

23/10/2025

Our journey into exploring how Agentic Experiences can transform Financial Services has taken shape through a series of internal and external events over the past weeks. We’ve brought outside the company the learnings, insights, and perspectives gained from our ongoing client projects and cross-unit collaborations.

Every initiative is an opportunity to learn, grow, and share what we discover beyond our walls.  

17/09/2025

A little throwback to “Designing Intelligent Experiences” — the course that wrapped up this past May.
 The spotlight was on Cognitive Experiences enabled by GenAI. From smart restaurants and responsive airline assistants to hyper-personalized travel guides, students explored how intelligent systems can transform the way we interact with services. Students were challenged to rethink user experiences across multiple industries and envision new futures where AI augments both customer and employee journeys.  
Let’s flip through some photos while waiting for the next edition. 🚀

14/03/2022

Together, we learn, act, and professionally grow. We are certain that by creating an environment we enjoy working in, our client work will be better 💥
How? For example, we have offsite events, to get to know each other in a fun and relaxed way.

07/03/2022

Ginevra has been part of our team as a strategist since February 2021 and we just love her energy! She recently moved back from the USA where she used to live between Seattle and San Francisco.
She has a background in architecture, still growing her passion for Interior Design, but steered her career path with a master's in international business.
In her free time, she loves traveling, reading, watching movies, cooking, and taking care of her plants 🌱🪴

25/02/2022

The Spark team is distributed in two locations, Milan and Munich, but we act as a single studio. We share the same projects, processes, and company culture in all the places where we live and work ✨

13/12/2021

We supported a United Nation agency in defining a Business Strategy, crafting a Concept Design and setting a viable impact-delivery model to scale and further develop their Digital Services portfolio.
Read more about it on our website. Link in bio.

29/11/2021

Happy Monday! Let’s start the week with a pic of Lorenzo and DZ sharing a laugh while working ✏️

18/11/2021

“To me, this book is a good tool to learn how to make strategic reflections with the Business Model at the base. The book provides brilliant examples on how small changes can become a great competitive advantage.” - Chiara, Strategist.

The Invincible Company, A. Osterwalder et al.

05/11/2021

Truly living diversity means we create a space where everyone can bring individual skills and passions to the team, allowing others to be inspired and learn. Spark is more a canvas for people to add on to, rather than a grid to fit into 🖼️

How? For example, we love building teams with people with different backgrounds and cultures, to foster perspective contamination.

18/10/2021

DaaS Reply has launched! ✨
A new business unit by Spark Reply. Check out our new venture at www.daasreply.com

11/10/2021

In our Munich studio we’ve always had a wall on which we collect polaroids of colleagues and friends who come to visit us 📸

Indirizzo

Milan
20151

Sito Web

http://sparkreply.com/

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