RDcom

RDcom Esperti di business messaging e comunicazione multicanale da oltre 20 anni. Soluzioni di Comunicazione e Advertising via SMS ed EMAIL

RCS Builder is now available in inTouch.A visual environment to design advanced RCS templates with text, media, cards, c...
27/05/2026

RCS Builder is now available in inTouch.

A visual environment to design advanced RCS templates with text, media, cards, carousels, and interactive actions.

Here’s the key point: content doesn’t stay locked inside the platform.

You can create it in inTouch, save it as a template, and reuse it via API in your sending flows, even from external systems.

This means companies, partners, and platforms can integrate RCS into their processes without building and maintaining a dedicated editor.

A simpler way to deliver rich, visual, and interactive RCS communications.
And a more open way to bring them wherever they’re needed.

RCS Builder is available in inTouch.

Want to explore it?
Choose the path that best fits your needs.

I already have an inTouch account: bit.ly/RCS-builder-user

I don’t have an inTouch account: bit.ly/RCS-builder-nouser

Don’t start from scratch. Start with a template.With inTouch on Zapier, you can activate SMS and email automations start...
21/05/2026

Don’t start from scratch. Start with a template.
With inTouch on Zapier, you can activate SMS and email automations starting from ready-made templates.
Connect tools like HubSpot, Slack, Jotform or Calendly to inTouch and trigger communications based on specific events: a new form submission, a booked meeting, a contact update and more.
Choose the template, adapt it to your workflow and get your automation running in just a few steps.

- Less setup.
- Faster activation.
- More connected tools.

Discover the templates available on Zapier for inTouch: https://zapier.com/apps/intouch-by-rdcom/integrations

Don’t know where to start? InTouch now guides you through the details, too. With the redesign come tips: quick, contextu...
19/05/2026

Don’t know where to start? InTouch now guides you through the details, too.

With the redesign come tips: quick, contextual suggestions available directly within the platform, right when you need them.

They help you understand what to do, where to go, and how to complete tasks—without unnecessary trial and error.

Log in to InTouch and discover what’s new: https://platform.rdcom.com/en/auth/login/

inTouch integrates natively with Salesforce Marketing Cloud.This means you can include RCS and SMS directly in the autom...
12/05/2026

inTouch integrates natively with Salesforce Marketing Cloud.

This means you can include RCS and SMS directly in the automations you already manage within the platform, with no external steps or separate workflows.
Reminders, confirmations, transactional messages and cart recovery become part of a single, more consistent and easier-to-manage journey.

When the channel is part of the right flow, communication reaches people at the right moment.

Learn more about the native integration with Salesforce Marketing Cloud and discover how inTouch connects with your existing tools: https://rdcom.com/en/integrations-and-apis/

A trigger sets the Journey in motion. An action keeps it moving.When something happens, you don’t just record it: you re...
11/05/2026

A trigger sets the Journey in motion. An action keeps it moving.

When something happens, you don’t just record it: you respond.

You can send an email, an SMS or an RCS message, update a contact’s details whilst the journey is in progress, and even synchronise everything with other tools via webhooks. And if necessary, you can also stop the communication with an unsubscribe, without any manual steps and without losing control.

Below are some practical examples of actions within inTouch, and if you’d like to learn more about the Journey Builder, you can read the full article here: https://rdcom.com/en/the-journey-is-good/

If this phrase has never made you lose your temper, you deserve to be a saint.“Forgotten your password?”Because it’s not...
07/05/2026

If this phrase has never made you lose your temper, you deserve to be a saint.

“Forgotten your password?”

Because it’s not just the login that stops there; it stops whatever you were doing, often just as you were about to finish.

It’s a trivial thing; it happens to everyone. The point is what happens next: if logging back in is complicated, many give up; if, on the other hand, the recovery process is immediate, they carry on without giving it a second thought.

On World Password Day, it’s worth looking at it this way too: a password isn’t just about security; it’s also a delicate part of the user experience.

When someone gets stuck, the speed and reliability of the messages that help them get going again also matter.

Because sometimes all it takes is a code that doesn’t arrive, or arrives late, to lose much more than a login: a purchase, a registration, a customer.

For Mother’s Day, you need a message that feels special, something that stands out, gets read, and truly connects.A gift...
04/05/2026

For Mother’s Day, you need a message that feels special, something that stands out, gets read, and truly connects.

A gift idea that opens directly in the message.
A button to book, purchase, or reply.
Content that doesn’t just speak, but guides and interacts with her.

With RCS, you can build communications like these: more personal, more useful, and simple to experience.

Because when the moment matters, the way you reach people makes all the difference.

28/04/2026

“WOW” was the very first reaction when stepping into inTouch after the redesign.
And no, it’s not just about how it looks, it’s about how you move through it.

The new menu takes you exactly where you need to be, while always-visible paths eliminate guesswork.
Smart tips anticipate questions and uncertainties: less time figuring things out, more time doing the right thing.

As activities grow and workflows multiply, every step saved creates value.
And now inTouch helps you move even faster.

Today is Girls in Information and Communication Technologies Day.In the ICT sector, designing high quality solutions als...
23/04/2026

Today is Girls in Information and Communication Technologies Day.

In the ICT sector, designing high quality solutions also depends on access to skills.
Complex systems require diverse perspectives, solid expertise, and continuity over time.

For this reason, we have supported initiatives related to STEM disciplines: because expanding access to technology means building on stronger foundations, both today and in the future.

Integrating different tools has always been complicated, but from today, it’s much easier.We’ve integrated inTouch with ...
22/04/2026

Integrating different tools has always been complicated, but from today, it’s much easier.
We’ve integrated inTouch with Zapier, so you can now connect it to thousands of applications and create automations with no coding required.

An event in one system becomes an action in inTouch.
Send SMS messages, emails, or update contacts, everything happens automatically.

Read the article and discover everything you can do with this new integration 👉 https://rdcom.com/en/integrate-to-simplify-the-new-integration-between-intouch-and-zapier/

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