The Resolution Centre - Jersey

The Resolution Centre - Jersey Working with private individuals and clients across all sectors, we guide people and teams through c

After working with us, our clients tell us they have:
• Seen their performance strengthen
• Experienced improved wellbeing
• Discovered shared goals
• Built trust to another level. Whether you want to do things differently, need help with professional relationships, are looking for a culture overhaul or want to clear up a personal dispute, we can help.

What does it truly mean to lead?This year, The Resolution Centre has had the privilege of partnering with Victoria Colle...
01/04/2026

What does it truly mean to lead?

This year, The Resolution Centre has had the privilege of partnering with Victoria College Jersey to help their newly appointed Prefect Team answer exactly that question…Not through traditional leadership theory, but through something far more human: understanding conflict, building trust, and creating genuine connection.

Stepping away from conventional training approaches, the Prefects explored leadership through the lens of conflict resolution. They discovered that conflict isn't something to fear or avoid, it's a natural, powerful part of life that, when navigated well, becomes a catalyst for growth, belonging and stronger teams.

Together, the group dug into their own personal conflict styles, explored what truly matters to them as role models for the College, and put coach approach techniques for feedback and conflict resolution into practice. At the heart of it all was a shared commitment to building a Prefect Team grounded in trust and authenticity.

The programme concluded on a powerful note with the team presenting their vision for the year ahead to the school's senior leadership team, including their Headteacher, Gareth Hughes. As part of this they all committed to a signed document the ten Leadership qualities they jointly promise to be loyal to this year. A moment not just of accountability, but of pride.

Season’s Greetings from The Resolution Centre We would like to take this opportunity to thank everyone who has supported...
24/12/2025

Season’s Greetings from The Resolution Centre

We would like to take this opportunity to thank everyone who has supported us this year. Whether you’ve worked with us, partnered with us or engaged with our work, we’re grateful for the trust you have placed in us. We’re looking ahead to 2026 with optimism and kindness.

Wishing you a peaceful holiday season and a bright start to 2026!

Our Peer Mediation Winter Newsletter landed in subscriber inboxes yesterday. It's packed full of insights from our trail...
18/12/2025

Our Peer Mediation Winter Newsletter landed in subscriber inboxes yesterday.

It's packed full of insights from our trail-blazing Peer Mediator Breakfast Club, first-hand accounts of the positive impact of the programme and an in-depth look at the powerful research conducted by Civil Mediation Council (CMC) on Peer Mediation in the UK.

Read more at the link below, be inspired and get in touch to find out more about how you can be a part of this peace-building movement in Jersey schools and beyond.

https://heyzine.com/flip-book/1734a00635.html /1

09/09/2025

🔓 Unlock Skills That Last a Lifetime 🌍✨

🎓 Watch our 2025 Graduation highlights video and see firsthand what makes the Professional Certificate in Mediation and Mediation Skills (PCMMS) such a transformative experience.

🙌 Our 2025 student and adult graduates are already making an impact – will you be next?

Explore the highlights, feel the energy, and secure your place on our October course by this Friday 12 Sept at 12pm: https://theresolutioncentre.com/academy/pcmms/

Welcome back to all our incredible schools, coordinators and young peacebuilders. We hope you had a restful, joyful summ...
02/09/2025

Welcome back to all our incredible schools, coordinators and young peacebuilders. We hope you had a restful, joyful summer—and now we can’t wait to get started again!

This term, we’re excited to meet the new cohort of Peer Mediators. Whether you’re stepping into the role for the first time or building on last year’s experience, know this: you are part of something truly powerful.

From day one, you have the chance to shape a more peace-able school community—one where:
🤝 Disagreements are handled with care
👂 Listening comes before judgment
💬 Everyone feels safe, heard and valued

These might sound like small things, but they’re not. They’re the foundation of a respectful, resilient culture—and you are helping to build it.

To every student, teacher, and coordinator: thank you for welcoming this work into your schools. We are so proud to be on the journey with you, and we can’t wait to see what this term brings.

Let’s grow kindness, confidence and connection—right from the start.

📩 Want to talk about getting started or growing your programme?
Get in touch: [email protected]
🌐 www.theresolutioncentre.com

28/08/2025

Mediation is more than a professional qualification, it’s a valuable life skill.

From boardrooms to family discussions, strong communication and conflict resolution skills are invaluable. This course provides the practical tools to navigate complex conversations with confidence.

📅 Our next course is on 21-24 October 2025

🌐 Find out more and register here: https://theresolutioncentre.com/academy/pcmms/

In a world where litigation is becoming the last resort, mediation is fast becoming an essential skill for legal profess...
26/08/2025

In a world where litigation is becoming the last resort, mediation is fast becoming an essential skill for legal professionals.

At The Resolution Centre, we’re proud to partner with Queen Margaret University to offer the Professional Certificate in Mediation. This program will help equip lawyers with the skills needed to navigate the future of dispute resolution.

Why ADR?

• Client-Centric: Mediation is cost-effective, faster, and keeps disputes confidential.
• Firm Advantage: Expand your service offerings and increase your competitive edge.
• Personal Growth: Gain new insights into leadership and negotiation that can elevate your entire practice.

Limited place are available on our 2025 course, running 21-24 October. Find out more and register your interest here: https://theresolutioncentre.com/academy/pcmms/

📧 Email: [email protected]
📞 Call: +44 (1534) 730234

Earlier this year, we joined mediation leaders from across the UK at the national Peer Mediation Working Group. Richard ...
21/08/2025

Earlier this year, we joined mediation leaders from across the UK at the national Peer Mediation Working Group. Richard shared Jersey’s progress and heard some inspiring stories—like CALM Mediation’s 10-year partnership where students not only resolved school disputes but later became community mediators.

It was a powerful reminder:
Mediation doesn’t stop at the school gates. It can shape who we become.

This summer, we encourage our young mediators to reflect on:
🌱 What kind of community they want to help build
🤝 How their skills can support friends and family
💬 When to use their voice for resolution

Let’s keep the momentum going. Into the Autumn, we are looking forward to connecting with our National Peer Mediation Network (25 Sept) and to teaching our flagship Professional Certificate in Mediation and Mediation Skills (PCMMS) course to a new cohort of aspiring mediators. The date for our Peer Mediator Breakfast, where we invite our school mediators and wider community to talk freely about the impact and areas of improvement when it comes to Peer Mediation is TBC, likely to be early November, please stay tuned for more information.

📩 Interested in joining our Peer Mediation Community? Or want to explore training for your staff next term?
We’re here: [email protected]
🌐 www.theresolutioncentre.com

🌟 Build a Cohesive Team with Resolution Skills🌟 Conflict in the workplace can be challenging, but with the right tools, ...
19/08/2025

🌟 Build a Cohesive Team with Resolution Skills🌟

Conflict in the workplace can be challenging, but with the right tools, you can turn disagreements into opportunities for growth and collaboration. Our Professional Certificate in Mediation and Mediation Skills—accredited by Queen Margaret University Edinburgh—will help you do just that.

📅 Course Dates: October 21-24, 2025 (Four full days of tuition, one day of facilitated reflective study, and one day of practical assessment.)
📍 Location: Jersey, The Grand Hotel

This 6-day immersive course provides both theory and hands-on practice to help you:

✅ Understand why conflicts escalate and how to manage them effectively.
✅ Develop practical skills to navigate difficult conversations with confidence and empathy.
✅ Gain insight into body language, power dynamics, and communication techniques that de-escalate conflict.
✅ Learn structured mediation approaches to resolve disputes within teams and across departments.
✅ Apply these skills to real-world scenarios—whether it’s a boardroom disagreement or a complex grievance situation.

This certificate is for HR professionals, Teachers, Lawyers, leaders and managers aiming to build a healthier, more collaborative work environment.

Limited places available for this year's course.
📧 Email: [email protected]
📞 Call: +44 (1534) 730234

Invest in your professional growth and help your organization thrive through the power of mediation.

Over the summer break, young people may spend more time online—scrolling, posting, chatting.That’s why we’re revisiting ...
14/08/2025

Over the summer break, young people may spend more time online—scrolling, posting, chatting.

That’s why we’re revisiting a powerful conversation we started this term:
👉 How can peer mediation help address conflict in the digital world?

Thanks to the students at St Peter’s for posing this timely question. Now we’re inviting all our Peer Mediators to reflect over the holidays and into their school term:

💭 What are 3 big challenges they see online?
💡 And what are 3 possible solutions?

The online world can cause conflict, both internal and external—but we believe our students have the insight, empathy and leadership to help make it better.

🧠 Take time this summer to pause, reflect, and choose connection over confrontation.

📩 We’d love to hear your ideas: [email protected]

12/08/2025

"The most impactful learning I have ever done."

Mediation training can transform how we approach conflict, communication and negotiation. For one of our graduates this course was the most impactful learning they had ever done.

The Professional Certificate in Mediation and Mediation Skills provides a structured, practical and insightful approach to mediation, whether for professional use or personal growth.

📅 Our next course is on 21-24 October 2025

🌐 Find out more and register here: https://theresolutioncentre.com/academy/pcmms/

Address

New North Quay
St. Helier
JE23ND

Opening Hours

Monday 09:00 - 22:00
Tuesday 09:00 - 22:00
Wednesday 09:00 - 22:00
Thursday 09:00 - 22:00
Friday 09:00 - 22:00

Telephone

+44 (0)1534 730234

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