08/10/2026
Customer Service Week isn't just about your people. It's about the technology you're asking them to work with.
If your teams are fighting systems, duplicating work and searching for information, that friction eventually reaches the customer.
AI should change that. But only when we stop talking about it and start implementing it.
On 13th October, , CEO , and I are getting practical about AI in professional services.
Real use cases. Real systems. A live AI-built dashboard. Less AI theatre. More AI that actually works.
Booking link in the comments 👇🏻