E-Biz ProTrain

E-Biz ProTrain We provide solution-specifc, technology-supported training across a wide range of industries for companies and individuals.

“Building a good customer experience does not happen by accident. It happens by design." Visit ebizprotrain.com and view...
16/11/2018

“Building a good customer experience does not happen by accident. It happens by design."

Visit ebizprotrain.com and view our courses geared to small business owners.

To Register visit: www.ebizprotrain.com/training-calendar or call 876-978-3252 or 876-578-0476Registration now open for ...
13/11/2018

To Register visit: www.ebizprotrain.com/training-calendar or call 876-978-3252 or 876-578-0476
Registration now open for November 20, 2018.
Time: HALF DAY - 8:30 – 12 noon or 1 pm - 4:30 pm

Training will be held at Small Business Association of Jamaica Training Room 2 Trafalgar Road Kingston Jamaica.

Attendees will receive Certificates of Participation.

Course: Customer Service Basics for Small Business
Participants learn:
• The principles of good customer service
• How customer service affects the bottom line
• Basic ground rules for interacting with customers
• General expectations of customers
• Types of customers and how to identify them
• How to identify customer service problems that are affecting their business
• Techniques for diffusing difficult customer situations
• How to set up an Excel spreadsheet to capture complaints and other important information for bettering the customer service experience of their
business

Take your business to the NEXT LEVEL ! Visit our Website and REGISTER for these short courses being offered by the Small...
07/11/2018

Take your business to the NEXT LEVEL ! Visit our Website and REGISTER for these short courses being offered by the Small Business Association of Jamaica & e-Biz ProTrain.

Address

2 Trafalgar Road, Small Business Association Complex
New Kingston

Opening Hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

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