27/11/2020
You, as an organization leader, should always ask yourself “Am I doing the right things, and if so am I doing them right”. Put it differently, is my organization effective, and if so is my organization doing things efficiently.
Being effective is choosing the right goal to achieve, and being efficient is achieving the goal timely, defect-free and with minimum cost. I should always keep in mind that there are tools and techniques to do so. In my organization I may notice that people may do the wrong things wrong, or do the right things wrong, or do the wrong things right, or do the right things right. Likewise, people at work in the organization may do things neither effectively nor efficiently, or effectively but not efficiently, or not effectively but efficiently, or effectively and efficiently. The only case when your organization will not produce waste in terms of time, material, and money is when you do the right things right consistently, or when your organization is effective and efficient. See figures 1 & 2 attached.
