02/06/2021
Afterコロナの回復には、旅行業界においても、デジタルトランスフォーメーションは必須です。Phocuswrightさんがトレンドをまとめた動画にしています。全編英語ですが、ご参考までに。
To survive going forward, several tech advances must be introduced to ensure safety, efficiency, and consumer loyalty/market feasibility. According to Phocuswright's latest travel research report For Real Recovery, Digitization is a Must, these critical adaptations will span all levels and sectors of the industry, reflecting the ever-present pressure to deliver "Faster, Cheaper, Better" results in the new environment.
参照元：https://www.phocuswright.com/Travel-Research/Research-Updates/2021/trend-watch-part-three-digitization-is-a-must-for-recover-in-one-minute?utm_source=pcwi&utm_medium=social&utm_campaign=all
This 1 minute video highlights four key dimensions in which change is taking place: business model, business process, organizational structure and business scope. https://youtu.be/v5hR9ErEDVc
Link to part 1: https://www.youtube.com/watch?v=YXegpgwIBI8Link to part 2: https://www.youtube.com/watch?v=szC9albXhn8Full report: https://www.phocuswright.c...
