Have A Go Business Systems Ltd

Have A Go Business Systems Ltd A resource centre for business improvement for business owners and entrepreneurs aiming for growth

14/08/2026

Is your business still doing things the same way it did a year ago?

In this article, we look at 3 practical ways small businesses can use innovation to stay competitive, create opportunities, and improve how they operate.

Read the full article and tell us:
Where do you see the biggest opportunity for innovation in your business?
We'd love to hear your thoughts.

13/08/2026

Every customer values their time.
That's why waiting time is something businesses should measure. Long waiting times leaves customers feeling their time isn't valued, even if you're providing a good product or service. Businesses could be getting busier and customers also getting more selective about who they visit. So serving them more efficiently will always be important.
Measuring customer waiting time challenges you identify opportunities that will improve the customer experience.
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12/08/2026

“Low business” is not the entire reason why you can run out of cash in the business.
It could happen because there's no minimum cash level the business is committed to maintaining.

A net cash available minimum benchmark helps you maintain control on the minimum amount of cash your business should always have in cases of unexpected and unbudgeted situations. Without that benchmark, it's easy to use money that the business may need to remain responsive and agile.

Having a minimum net cash benchmark keeps your business better prepared for emergencies and also helps you make better financial decisions.

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Business owners make decisions every day. Some decisions are based on assumptions.Others are based on clear business inf...
11/08/2026

Business owners make decisions every day. Some decisions are based on assumptions.
Others are based on clear business information.
The difference often determines how quickly problems are identified, opportunities are recognised, and improvements are made. Good business leadership isn't about having all the answers. It's about building a business that gives you the data you need to make better decisions time and again.
The more clearly you understand what's happening in your business, the more confidently you can lead it and drive it forward.
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Stock management is more than knowing what's on your shelves or that have much stock.Try understanding how your stock is...
07/08/2026

Stock management is more than knowing what's on your shelves or that have much stock.

Try understanding how your stock is performing. When you measure fast-moving products, slow-moving products, stock shortages, dead stock and stock shrinkage on regular basis, you start to identify where attention is needed before those issues, or others, begin affecting sales and cash flow.
Operational benchmarks help you monitor stock performance and help you make better business decisions.

Swipe through today's carousel to learn more about setting stock management benchmarks.

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06/08/2026

Customers notice more than the quality of your product.
They also notice how long it takes before someone serves them, responds to their inquiry, or solves their problem. If response times aren't being measured, they take longer without anyone realizing it.

In today's video, Patrick explains why response time is one of the simplest customer service benchmarks every business should monitor to improve customer experience and business performance.

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05/08/2026

Every customer complaint is information.
Many businesses see complaints as isolated incidents. But when similar complaints happen repeatedly, they often point to a weakness in your customer service process.
Measuring customer complaints isn't about counting unhappy customers. It's about identifying patterns, understanding where service is falling below the expected standard, and making improvements before small issues become bigger business problems.
In today's video, Patrick explains why customer complaints should be treated as one of the most important customer service benchmarks in your business.
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Confidence doesn't come from hoping your business is doing well. It comes from knowing it is.Many business owners make i...
31/07/2026

Confidence doesn't come from hoping your business is doing well. It comes from knowing it is.

Many business owners make important decisions based on instinct because they don't have enough visibility into how their business is actually performing. When you can clearly see your business’ performance, whether growth is happening, or which products are performing better, decisions become easier to make. And you're no longer relying on assumptions or hoping that things are working, You have correct information to make a decision with confidence.

This customer's experience shows that better visibility on what’s happening in the business isn't just about accessing the information. It builds the confidence you need to make decisions backed by facts instead of guesswork.

Every business owner requires the confidence that comes from understanding their business clearly.

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Most businesses don't realize they're operating without benchmarks until problems start affecting performance. When cust...
30/07/2026

Most businesses don't realize they're operating without benchmarks until problems start affecting performance. When customer service, sales activities, and daily operations aren't measured consistently, it becomes difficult to know what's improving and what needs attention.

Operational benchmarks help you move beyond assumptions by giving you clear indicators to measure progress over time. If your business relies mostly on instinct to judge performance, it may be time to introduce simple benchmarks that make decision-making more objective.

Swipe through today's carousel to see signs that your business needs operational benchmarks.

Improvements become much easier to achieve when you know exactly what you're measuring.

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29/07/2026

Making sales is important. Understanding how those sales happen gives you a chance to do more than knowing the sales happened.

Many businesses only look at the final sales numbers. But if you don't breakdown and measure the process behind those sales, you may never know where opportunities are being lost. Sales workflow helps you monitor how your team handles sales enquiries, follows up with customers, converts opportunities into sales, and maintains consistency throughout the sales process.

When you measure the workflow stages, and not just the outcome, you can identify bottlenecks, improve performance, and create a more reliable sales process. And you also see opportunities for doing customer relations activities.

Don't leave sales to chance, measure the activities that produce results in your business.

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Address

Nairobi
00100

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00
Saturday 08:00 - 17:00

Telephone

+254701120911

Website

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