Customer Centric Kenya

Customer Centric Kenya We turn your focus to the needs of your clients through excellent customer service. Is your business

WE'RE HIRINGReal Estate Sales Partner Location: NairobiOur client, a growing property developer, is seeking a results-dr...
27/08/2026

WE'RE HIRING
Real Estate Sales Partner
Location: Nairobi

Our client, a growing property developer, is seeking a results-driven sales professional to drive property sales, convert qualified leads, and build strong relationships with local and diaspora investors.

Key Responsibilities
Manage the sales journey from inquiry to closing.
Convert qualified leads into property sales.
Build relationships with high-value clients and investors.
Grow local and diaspora client portfolios.
Maintain an active sales pipeline.

Requirements
Bachelor's degree in Business, Marketing, Real Estate, or a related field.
4+ years' experience in real estate sales.
Proven track record of closing property deals.
Strong negotiation, presentation, and relationship management skills.
Existing network of high-value buyers/investors is an added advantage.
CRM experience is preferred.
Self-driven and results-oriented.

đź“© Apply Now
Send your CV to: [email protected]
Subject: Real Estate Sales Partner Application
Deadline: 1st October, 2026

25/08/2026

An amazing day of learning and growth!
Thank you, , for partnering with Service Training KE.


Revenue growth starts with putting your customers at the centre.When customers feel understood, valued, and well served,...
19/08/2026

Revenue growth starts with putting your customers at the centre.

When customers feel understood, valued, and well served, they are more likely to stay, return, and recommend your business.

A customer-centric approach helps build stronger relationships, improve loyalty, and create sustainable growth.

Want to strengthen your customer experience and unlock more growth?

Explore how Customer Centric can help: https://zurl.co/AzXxG

Let’s turn better customer experiences into better business results.

Great customer experiences don’t happen by accident.They start with people who feel supported, valued, and equipped to d...
17/08/2026

Great customer experiences don’t happen by accident.
They start with people who feel supported, valued, and equipped to do their best work
Invest in your people, and you strengthen the experience they create for your customers.
What are you doing to make your team feel valued?

When you're the customer, which matters more?A quick response that solves most of the problem, or a slower response that...
13/08/2026

When you're the customer, which matters more?

A quick response that solves most of the problem, or a slower response that gets it completely right?

There’s no universal answer. Customer expectations are different.

What’s your choice?

12/08/2026

A customer complaint could be your next business lesson.

Complaints show you where the customer experience is breaking down. The real opportunity is not just fixing the issue, but understanding why it happened in the first place.

Not every unhappy customer complains. Some simply leave.They don't send an angry email.They don't post a negative review...
10/08/2026

Not every unhappy customer complains. Some simply leave.

They don't send an angry email.
They don't post a negative review.
They don't tell you what went wrong.

They just don't come back.

That's why customer experience can't be measured by complaints alone. Sometimes, the biggest warning sign is silence.

Pay attention to your customer journey. Listen to feedback. Look at repeat business. Notice where customers drop off.

Because a customer who feels valued has a reason to return.

Are you giving your customers a reason to come back?

07/08/2026

What does transformation look like?

Sometimes, it's hearing a client say:

"The team I had two years ago is not the same team I have today."

In this video, our client from Cargo shares how investing in customer experience training has transformed their team, building confidence, strengthening service delivery, and creating a more customer-centric culture.

This is the impact of continuous learning. When people grow, businesses grow, and customers notice the difference.

A special appreciation to our CEO, Wahome, Customer Experience Strategist whose passion for developing customer-centric teams continues to help organizations create exceptional customer experiences.

Ready to transform your team?

Visit https://zurl.co/VB6Xx to learn more about our customer experience training programmes.

04/08/2026

One sale is good. A returning customer is even better.

The businesses that grow consistently aren't the ones chasing new customers every day. They're the ones giving people a reason to come back.

So, how do you turn a one-time buyer into a loyal customer?

In this video, Jackie Wahome shares practical customer experience strategies that help businesses build trust, strengthen relationships, and keep customers coming back.

Because loyalty isn't created by chance, it's created by the experience you deliver every single time.

Watch the video and ask yourself:
Would your customers choose you again if they had other options?

If the answer isn't an immediate yes, it's time to rethink your customer experience.

If you're looking to equip your team with practical customer experience skills that drive loyalty, retention, and business growth, we're here to help.

Visit https://zurl.co/XCn7t to explore our training programmes and discover how we can help your organization create unforgettable customer experiences.

30/07/2026

Your customer experience starts before your customer ever walks through your door.

Surprised?

It begins with the first Google search.
The first visit to your website.
The first social media post.
The first phone call.
The first email.

Every interaction shapes an expectation.

By the time someone meets your team, they've already decided what kind of business they think you are.

In this video, our CEO, Wahome, Customer Experience Trainer shares why customer experience starts long before the sale and how every touchpoint can either build trust or break it.

Watch the video and tell us: What was the first thing that made you trust a business?

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Nairobi

Telephone

+254720842723

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