Top Tier

Top Tier We work with people who want to increase productivity and profitability. We do this by training & coaching in process excellence tools & techniques.

Our mission is to create clear and simple ways of working that increase engagement. At Top Tier, we believe that every organization, irrespective of size, should have repeatable work processes that customers can trust to deliver a consistent experience. Customers should trust that your organization will deliver a service or product in the way it was promised to them. We believe that organizations

that are continually improving can respond better and faster to the changes around them. We believe that the people working in the "front line" are best placed to tell you where process changes are needed. Top Tier guides you in identifying the processes that need strengthening and coaches you in improving the effectiveness of these processes. We equip you with tools that enable you make changes in the future and we help you set up key measures that tell you how well your processes are working. For this reason, we work with people who are interested in developing and implementing a repeatable and sustainable way of working and then continually improving how these systems work.

Happy Madaraka Day! Today, we honour the spirit of self-governance and efficient progress. We are dedicated to streamlin...
01/06/2024

Happy Madaraka Day! Today, we honour the spirit of self-governance and efficient progress. We are dedicated to streamlining your processes and optimizing your operations. Let’s achieve excellence and drive forward our shared vision for a prosperous future.

Behind every efficient process, there's a mother's love, support, and tireless dedication. Happy Mother's Day to the uns...
12/05/2024

Behind every efficient process, there's a mother's love, support, and tireless dedication. Happy Mother's Day to the unsung heroes who keep our families, thoughts, studies and work running smoothly. From all of us at Top Tier, thank you! πŸ’

Happy Labour Day! Today we celebrate the hard work of all individuals who work towards their success and that of others....
01/05/2024

Happy Labour Day! Today we celebrate the hard work of all individuals who work towards their success and that of others.

Easter reminds us that impact will often require great sacrifice. Happy Easter!
29/03/2024

Easter reminds us that impact will often require great sacrifice. Happy Easter!

Ramadhan Kareem
11/03/2024

Ramadhan Kareem

As the world celebrates the vital roles women play at home and at work, please take a moment to reflect on how you can a...
08/03/2024

As the world celebrates the vital roles women play at home and at work, please take a moment to reflect on how you can advocate for the inclusion of women in all spaces where more acceptance is needed.

It is one thing to be in a top management position as an employee and another to run your business as a founder and CEO....
28/02/2024

It is one thing to be in a top management position as an employee and another to run your business as a founder and CEO.

Join us for a transformative webinar where we uncover the essential strategies and insights to successfully transition from employment to entrepreneurship.

Learn and gain invaluable knowledge from seasoned experts including the Chief Entrepreneur, @254722844636 Start Up Strategy Expert, @254720405080 and @254720758617 , Quality and Processes Expert.

Date: Wednesday, 28th Feb
Time: 7pm-8:30pm
Register Here: https://bit.ly/CorporateVsEntrepreneurialLeader

Empowerment Awaits at the Women's Baraza by SNDBX! ✨🌸Join us for the 4th edition of International Women's Day at the Wom...
23/02/2024

Empowerment Awaits at the Women's Baraza by SNDBX! ✨🌸

Join us for the 4th edition of International Women's Day at the Women's Baraza, hosted by the Women of SNDBX. 🌐✨

Get the opportunity to:
πŸ‘©β€πŸ’Ό Connect with like-minded women in business
🎀 Amazing keynote speakers and panel discussions with thought leaders
🌐 Strategise for success in a diverse business world
🀝 Connect with professionals from various industries
πŸ› Discover and support women-owned businesses

Secure your spot today and be part of a day filled with empowerment, inspiration, and community building.
Let's Inspire Inclusion together! 🌟πŸ’ͺ

πŸ‘‰ Register Now: https://bit.ly/WOSNDBX24

A key part of process management is understanding what you need to comply with. This week we focus on the pressing and u...
15/01/2024

A key part of process management is understanding what you need to comply with.

This week we focus on the pressing and urgent need to understand KRA's eTIMS - how it works and how it affects us and our business.

As part of the SNDBX community, here's an invite to a conversation on Wednesday 17th January 2024, where all e-TIMS questions will be answered as we unpack the KRA e-TIMS with the SNDBX Tax Expert, Beatrice Njeri of Ushuru and the Chief Entrepreneur, Joram Mwinamo. The session will be moderated by SNDBX Legal Expert, Angela Kioi of Kioi & Company Advocates.

Register here: bit.ly/SNDBXJanuaryWebinar2

See you then.
*Karibu SNDBX!*

Process documentation communicates how we get work done. As we step into the new year, the journey to success unfolds wi...
12/01/2024

Process documentation communicates how we get work done.

As we step into the new year, the journey to success unfolds with meticulous planning and ex*****on of personal and work outcomes (and they are usually connected).

Creating, organizing, and maintaining a trail of how your business is operated is what documentation does. Standard operating procedures help you create delightful customer and stakeholder experiences and light the path to excellence.

✨ Key Advantages of process documentation:
Helps you win: Make every step clear for your team, fostering understanding and confidence.
Consistent outcomes: Ensure a seamless workflow by standardizing processes across your organization.
Save time and money: Streamline operations, boost productivity, and drive sustainable success.

πŸš€ Navigate Your Success Story:
Whether you're in the planning phase or implementing strategies, prioritize documentation. It's the compass guiding your organization toward clarity, consistency, and efficiency.

πŸ“ˆ Transform Your Processes, Transform Your Future!

Address

CMS Africa, Ground Floor, Chania Avenue, Kilimani
Nairobi

Opening Hours

Monday 07:30 - 16:00
Tuesday 07:30 - 15:00
Wednesday 07:30 - 16:00
Thursday 07:30 - 16:00
Friday 07:30 - 15:00

Telephone

+254790247222

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