Marathon XP

Marathon XP We provide strategy and design consulting for new products and services.

We do this by focusing on customer experience, talent experience and organizational design.

Where ideas take shape and solutions come to life. ✏️🤝Our team in design mode, crafting experiences that truly matter.  ...
29/04/2026

Where ideas take shape and solutions come to life. ✏️🤝

Our team in design mode, crafting experiences that truly matter.

27/04/2026

to Nairobi Innovation Week 🚀
Part 2
How do we truly humanize smart cities?
While conversations often focus on sensors, data, and automation, the real question is, who are we building for?

At MXP, we believe smart cities start with people. Every service, every system, every experience is ultimately felt by citizens and delivered through people.

Technology should not be the end goal, it should be a tool that makes everyday life simpler, more inclusive, and more intuitive.

Because a city isn’t “smart” unless it works for the humans in it.

If you’re looking to design services that put people at the center while leveraging technology effectively, let’s partner to build solutions that truly make an impact.- https://www.marathonxp.com/contact-us

In design mode, every detail matters. ✏️💡The team at work, turning insights into experiences that make a difference.
24/04/2026

In design mode, every detail matters. ✏️💡

The team at work, turning insights into experiences that make a difference.

22/04/2026

🤝
Collaborating across teams is where real learning and better solutions happen.
Bringing together research, service design, and UX/UI creates a more holistic view of the project lifecycle, where each function plays a vital role in shaping the final outcome.

Because the strongest solutions are built by connecting diverse perspectives.

If you are looking to foster better collaboration within your teams and deliver more impactful results, let’s help you design the processes to make it happen. https://www.marathonxp.com/contact-us

Product design is rarely about getting it perfect the first time.In this week’s  , Owino Obara shares why great products...
20/04/2026

Product design is rarely about getting it perfect the first time.

In this week’s , Owino Obara shares why great products are built through iteration.

The best products aren’t static. They evolve with the people who use them, shaped by real needs, real behaviors, and real insights.

At MXP, we design with the understanding that every product is a work in progress, grounded in users, and refined over time.

💬 What’s one insight you’ve gained from user feedback that changed how you approached a product?

♻️ Repost to keep product conversations rooted in real user experiences.

 -CSRBringing people together goes beyond business.In these moments, we create space for collaboration, shared learning,...
17/04/2026

-CSR

Bringing people together goes beyond business.

In these moments, we create space for collaboration, shared learning, and meaningful impact, because the best ideas often start when people come together for a purpose bigger than themselves.

📌 How do you design technology that truly works for the people it’s meant to serve?For Microsoft, in partnership with AG...
15/04/2026

📌 How do you design technology that truly works for the people it’s meant to serve?
For Microsoft, in partnership with AGRA, the goal was clear: make AgriBot a more impactful, farmer-centered platform.

Through in-depth research across three countries, we uncovered how smallholder farmers engage with the platform and where their needs weren’t being fully met.

We combined qualitative research, journey mapping, and behavioral segmentation to develop a roadmap to:
✅ Increase farmer engagement and retention
✅ Deliver more relevant, localized support
✅ Improve overall platform usability and experience

The result: a more intuitive, insight-driven platform designed around real farmer needs.

Read the full case study here 👉🏽 https://www.marathonxp.com/work/microsoft

13/04/2026

to Nairobi Innovation Week 🚀
Part 1
Our team took part in a panel on Smart City Solutions, where the conversation went beyond technology and into what really makes cities work: people.
As a service design company, our contribution lies in humanizing systems. It’s not just about building smart solutions, but ensuring they work seamlessly for both the citizens who use them and the people delivering them.

Because at its core, public service is exactly that, a service. And service design helps bridge the gap between intention and real, lived experiences.
Click this link to watch the full video - https://youtu.be/X8OMEAHKI34?si=TIf-S_cq15ljGoPJ

If you are looking to design or improve services that truly work for your users,while streamlining your internal processes, let’s partner to build solutions that are efficient, inclusive, and human-centered.-https://www.marathonxp.com/contact-us

 Some of the most important work doesn’t look like much at first glance, just a team around a table, asking the right qu...
10/04/2026



Some of the most important work doesn’t look like much at first glance, just a team around a table, asking the right questions, challenging ideas, and connecting the dots.🙌

This is where clarity begins.

Designing for mobility goes beyond moving people from point A to B, it’s also about how that experience feels.In this we...
09/04/2026

Designing for mobility goes beyond moving people from point A to B, it’s also about how that experience feels.

In this week’s , Leanne Munyori shares why transportation in Kenya is ripe for redesign, not just for efficiency, but for ease, safety, and even delight.

Good service design considers every user in the ecosystem, and how their experiences intersect.

💬 What’s one everyday service you think could be redesigned to feel easier or more intuitive?

♻️ Repost to keep experience design conversations grounded in real, lived realities.

07/04/2026

📌 A day in the life of an RPA practitioner

It starts with understanding the process.
Then identifying the gaps.
Then building solutions that eliminate them.

At Marathon XP, RPA practitioners don’t just automate tasks, they design workflows that improve efficiency, accuracy, and scalability across the business.
From discovery to deployment, it’s all about making work simpler and smarter.

💡 Learn more about our RPA offering 👉🏽 https://www.marathonxp.com/robotic-process-automation

Let’s help you build automation that works 👉🏽 https://www.marathonxp.com/contact-us

07/04/2026

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Mirage Towers, Waiyaki Way
Westlands
00100

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