Who we are…
Finesse Hospitality Management Services is a private limited company and a business unit of Finesse holdings private limited. Registered under the companies act no. 7 of 2007 of democratic socialist republic of Sri Lanka. The purpose of its existence is to support the hospitality sector by providing efficient & effective support services, enabling the proprietors and organizations t
o achieve maximum corporate success.
2. Our vision…
To be the most preferred hospitality management solutions provider in the country and beyond - satisfying the aspirations of the clientele through ethical and sustainable means with the highest reputation and brand recognition
3. Our values…
We believe in
Ethical & sustainable business approaches
Reliability in service delivery
Quality of our business solutions
Social responsibility
Customer prominence
4. Our competencies…
Innovation and creativity
Result orientation
Customer focus
Subject expertise
Customer prominence
Inspiring public relations
5. Management
We undertake to establish, standardize and manage different supportive functions or departments of any hotel or catering business. (b) Standardization
Preparation of Standard Operating Procedures (SOP), Minimum Quality standards (MQS) etc. And delivery of training on the same. (c) Designing & Delivering of Training
Designing of customized training programmes to cater different needs of companies and the delivering of such programmes using modern and contemporary techniques. (d) Staffing
Recruitment & selection services including headhunting for any category of employment in the hospitality industry to achieve highest potential business success through most effective staffing
(d) Research
Carry out comprehensive researches on any given area of business and provide recommendations & solutions to management to improve or initiate business ventures. (e) Implementation of Quality Management Systems
Preparation of quality management system manuals, establishment and implementation of policies & procedures, training of staff on such systems and conducting internal audits for QMS such as ISO22000, OHSAS 18001 etc.
