What are the opening hours?

Monday 09:00 - 22:00 Tuesday 09:00 - 22:00 Wednesday 09:00 - 22:00 Thursday 09:00 - 22:00 Friday 09:00 - 22:00

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FirstNotch Solutions

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Sri Lanka
Colombo
FirstNotch Solutions

Your Business's Call Center Outsourcing Partner

31/10/2026

Some business nightmares don’t disappear after Halloween. 🎃👀

Long wait times, missed calls, and unresolved tickets can haunt your brand all year round.

Let First Notch Solutions banish the horrors and turn your customer support into a better experience!

28/10/2026

We’re Hiring: Social Media Content Creator!

Are you creative, trend-savvy, and passionate about memes and viral content? Join FirstNotch Solutions and turn trending ideas into engaging content! 🔥

What we’re looking for:
✅ 1–2 years of experience
✅ Skills in video editing using Premiere Pro or CapCut
✅ Knowledge of Canva or Photoshop
✅ A strong understanding of social media trends, memes, and viral content
✅ A creative mindset and a portfolio of your work

📍 Location: Colombo 04
💼 Job Type: Full-time
🎯 Level: Junior / Mid-Level

📩 Ready to create content that stands out? Send your CV and portfolio to [email protected]

📞 Call us: 077 222 1966

28/10/2026

Every workplace has a starter pack. 👀

Ours just happens to come with a headset, caffeine, conversations and a whole lot of team energy. 🎧☕😂

What would you add to the First Notch starter pack?
Drop your answer below 👇

23/10/2026

No explanations.
No sentences.

Just 3 emojis to describe your workday. 😂

Ours: 🎧☕🚀
What's yours? 👇

21/10/2026

A “Hello” is just the beginning. 📞
Behind every conversation is a process built around listening, understanding, acting and solving.

Because great customer experiences don't happen by accident.
They start with the right conversation.

20/10/2026

A day in the life of a call centre professional. 🎧

Plot twist: the headset has heard everything. 😂

16/10/2026

Let's hear it from you.

A GOOD CUSTOMER SERVICE AGENT ALWAYS ________.
Complete the sentence in the comments. 👇

No wrong answers… unless you say “puts the customer on hold.” 😂

10/10/2026

Average gets the job done.

First Notch goes a little further. 🚀

From customer conversations to business solutions, we're here to make every interaction count.

06/10/2026

Before the career, the deadlines and the big goals, there was someone who believed in you.

This Teachers' Day, we're saying thank you to every teacher and mentor who shaped who we are today.

👇 Tag your first teacher or the mentor who changed your path, and tell us one thing they taught you.

Share this with someone who deserves a thank you today.
Happy Teachers' Day from all of us at FirstNotch Solution

01/10/2026

Every great connection starts with a little imagination. ☎️

Celebrating the curiosity, creativity, and dreams that shape tomorrow’s professionals.

Happy Children’s Day!

Address

1A, 1/1, R A D Mel Mawatha
Colombo
01000

Opening Hours

Monday	09:00 - 22:00
Tuesday	09:00 - 22:00
Wednesday	09:00 - 22:00
Thursday	09:00 - 22:00
Friday	09:00 - 22:00

Website

facebook.com

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