09/07/2026
The recent decision by the Liberia Electricity Corporation (LEC) to reduce the cost of electricity meters, simplify the replacement of stolen or damaged meters, accelerate new customer connections, and respond promptly to customers' technical issues is a commendable step in the right direction.
These measures have the potential to significantly reduce electricity theft, as many consumers are willing to legally obtain and recharge their own meters. However, the bureaucratic delays and administrative obstacles associated with acquiring or replacing meters have often discouraged compliance and inadvertently contributed to the rise in power theft.
To achieve the intended results, these reforms must not only be introduced but also implemented in an effective, efficient, transparent, and customer-friendly manner. Making electricity services more accessible and responsive will encourage greater public cooperation, improve revenue collection, and strengthen the sustainability of Liberia's power sector.
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๐๐จ๐ฐ ๐ญ๐จ ๐๐ฉ๐ฉ๐ฅ๐ฒ ๐๐จ๐ซ ๐ ๐๐๐ฐ ๐๐๐ญ๐๐ซ ๐๐จ๐ง๐ง๐๐๐ญ๐ข๐จ๐ง
To apply for a new Meter connection, customers are required to visit any LEC Customer Service Center or service booth, including our Waterside Customer Service Office, to obtain and complete an official LEC Application Form.
Customers must submit the completed application together with the following:
๐๐๐ช๐ฎ๐ข๐ซ๐๐ฆ๐๐ง๐ญ/๐๐จ๐๐ฎ๐ฆ๐๐ง๐ญ๐ฌ:
-Full Name
-Detailed Residential or Business Address/Location
-Valid Contact Number
-A Valid Identification Card (Passport, National ID, Voter's Card, or Driver's License)
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-Submit your completed application form and the required documents to the nearest LEC Customer Service Center.
-An LEC Customer Service Agent will verify your information and register your application.
-A Service Order (SO) Number will be generated for your application.
-The Service Order will be forwarded to the Commercial Technical Team, which will conduct a site survey at your home/business center and determine your eligibility for connection.
-Upon successful assessment, an official bill will be generated for payment.
-Make payment only at LEC's designated partner banks.
-Present your proof of payment to LEC.
-The Finance Department will verify and post the payment.
-A connection Service Order will then be issued and forwarded to the Metering Team for meter installation.
-Once installation is completed, your premises will be connected to the LEC electricity network.
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-Ensure that all information provided is accurate and complete.
-Incomplete applications may delay processing.
-Make payments only through LEC's approved payment channels.
-Keep your Service Order Number and payment receipt for future reference.
-The Service Connection for Single Phase Meter is $79.10 and Three Phase Meter is $384.20
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Your payment is only for the official connection service fee. Once your application has been approved, payment verified, and all technical requirements met, LEC will install the meter as part of the connection process.
For assistance or inquiries, visit your nearest LEC Customer Service Center on 4500 or contact the LEC Customer Service Call Center in Waterside, Monrovia
๐๐ก๐๐๐๐ ๐๐๐ก๐๐ ๐๐๐๐๐๐๐ข๐๐๐ ๐๐๐ R๐๐๐๐๐๐๐๐๐๐ก ๐๐๐ก๐๐๐ ๐ค๐๐๐ ๐๐ ๐๐๐ฃ๐๐๐๐ ๐๐ ๐๐๐๐๐๐๐๐ค'๐ ๐๐ค๐๐๐๐๐๐ ๐ ๐ ๐๐ ๐ ๐๐๐
