Touchpoint Business Process Outsourcing

Touchpoint Business Process Outsourcing Contact information, map and directions, contact form, opening hours, services, ratings, photos, videos and announcements from Touchpoint Business Process Outsourcing, Business consultant, MRM Office Suites, 22 Moshoeshoe Road, Maseru.

TouchPoint (TP) is a Business Process Outsourcing provider specializing predominantly in customer experience solutions that aim to improve operational efficiency, talent productivity, and ultimately; financial profitability

31/08/2026

As we wrap-up the Month ๐Ÿ’›

Sorry Ma2K, Mona ho kena Ma1K๐Ÿ˜…
24/08/2026

Sorry Ma2K, Mona ho kena Ma1K๐Ÿ˜…

We recently came across a post asking people to nominate someone who had given them ๐—˜๐˜…๐—ฐ๐—ฒ๐—ฝ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ, someon...
14/08/2026

We recently came across a post asking people to nominate someone who had given them ๐—˜๐˜…๐—ฐ๐—ฒ๐—ฝ๐˜๐—ถ๐—ผ๐—ป๐—ฎ๐—น ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—ฆ๐—ฒ๐—ฟ๐˜ƒ๐—ถ๐—ฐ๐—ฒ, someone who went above and beyond and created an experience they still remembered.
There she was, in the comments: ๐—ฃ๐˜‚๐—น๐—ฎ๐—ป๐—ฒ ๐—Ÿ๐—ฒ๐—ฏ๐—ฒ๐—น๐—ผ.

We saw this nomination and we couldn't be prouder.๐Ÿ’›
Pulane is a Touchpoint employee placed at Vodacom Lesotho Shop LNDC and seeing a customer publicly recognize her for the way she serves people was a proud moment for us.

So, we decided not to let the recognition stop at a Facebook comment, today we gave Pulane her flowers while she can still smell them.๐ŸŒธ

She received our ๐—–๐˜‚๐˜€๐˜๐—ผ๐—บ๐—ฒ๐—ฟ ๐—˜๐˜…๐—ฝ๐—ฒ๐—ฟ๐—ถ๐—ฒ๐—ป๐—ฐ๐—ฒ ๐—–๐—ต๐—ฎ๐—บ๐—ฝ๐—ถ๐—ผ๐—ป certificate in recognition of her outstanding customer service, professionalism, empathy and commitment to excellence.

When customers take the time to remember how you made them feel, you know youโ€™re doing something right because itโ€™s those moments that stay with the customer and shaping their perception long after the interaction is over.

Congratulations, Pulane. Keep making every interaction count. ๐Ÿ‘๐Ÿฝ๐Ÿ’›

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The bull is waiting...๐Ÿ‚Can you finish the sentence?
05/08/2026

The bull is waiting...๐Ÿ‚
Can you finish the sentence?

As a people-first organization, we believe every life matters. Let's all play our part in making our roads safer.๐Ÿ’›
03/08/2026

As a people-first organization, we believe every life matters. Let's all play our part in making our roads safer.๐Ÿ’›

Think you've cracked the message? ๐Ÿ‘€Drop your answer in the comments and win yourself some bragging rights.๐—ก๐—•: No AI, No ...
30/07/2026

Think you've cracked the message? ๐Ÿ‘€
Drop your answer in the comments and win yourself some bragging rights.

๐—ก๐—•: No AI, No Google. Just your own brain.๐Ÿ’›

We are sorry but not๐Ÿ˜Œ
22/07/2026

We are sorry but not๐Ÿ˜Œ

If this poster reminded you of someone or you can relate, don't just scroll... say something...๐Ÿ’ฌ๐Ÿฅน๐Ÿ˜ž
20/07/2026

If this poster reminded you of someone or you can relate, don't just scroll... say something...๐Ÿ’ฌ๐Ÿฅน๐Ÿ˜ž

๐—”๐—Ÿ๐— ๐—ข๐—ฆ๐—ง ๐—ฆ๐—ข๐—Ÿ๐—— ๐—ข๐—จ๐—ง!Your next career opportunity could begin with one decision.The most valuable professionals aren't just g...
20/07/2026

๐—”๐—Ÿ๐— ๐—ข๐—ฆ๐—ง ๐—ฆ๐—ข๐—Ÿ๐—— ๐—ข๐—จ๐—ง!

Your next career opportunity could begin with one decision.
The most valuable professionals aren't just good at what they do, they know how to create exceptional customer experiences.

Whether you work in Healthcare, Banking, Hospitality, Retail, Customer Service, Sales, Government or you're currently seeking employment and looking to strengthen your skills, this training will equip you with practical, career-enhancing customer experience skills that employers value.

๐—ฆ๐—ฒ๐—ฐ๐˜‚๐—ฟ๐—ฒ ๐˜†๐—ผ๐˜‚๐—ฟ ๐˜€๐—ฒ๐—ฎ๐˜ ๐˜๐—ผ๐—ฑ๐—ฎ๐˜†!
Flexible Payment Plan Available:
๐—ฃ๐—ฎ๐˜† ๐Ÿฑ๐Ÿฌ% ๐—ป๐—ผ๐˜„ to reserve your spot and settle the remaining balance on or before ๐Ÿฎ๐Ÿฐth ๐—”๐˜‚๐—ด๐˜‚๐˜€๐˜ ๐Ÿฎ๐Ÿฌ๐Ÿฎ๐Ÿฒ.

Training Fee: ๐— ๐Ÿญ๐Ÿฒ๐Ÿฏ๐Ÿฌ

๐—ง๐—ฟ๐—ฎ๐—ถ๐—ป๐—ถ๐—ป๐—ด ๐——๐—ฎ๐˜๐—ฒ๐˜€
โ€ข 25โ€“27 August 2026 (Weekday Option)
โ€ข 29โ€“30 August 2026 (Weekend Option)
Choose the schedule that works best for you.

Spaces are almost full. Once all seats are taken, registration will close.

Scan the QR code on the poster or click the registration link below to secure your place today: https://forms.office.com/r/aiDvV994Zg?embed=true"

Invest in the skills that make you stand out. ๐Ÿ’›

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MRM Office Suites, 22 Moshoeshoe Road
Maseru

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