26/08/2026
๐๐จ๐ฌ๐ข๐ญ๐ข๐จ๐ง : Sale & Customer Service Executive (Remote)
๐๐๐ฅ๐๐ซ๐ฒ : 1,100,000 MMK
๐๐จ๐ ๐๐๐ฌ๐๐ซ๐ข๐ฉ๐ญ๐ข๐จ๐ง:
- Work remotely from Myanmar to support Sales/Customer Service (CS) operations in accordance with the company's Standard Operating Procedures (SOPs) and policies.
- Manage and operate Sales/CS communication channels, including phone calls, messaging platforms, and social media inboxes.
- Provide professional, prompt, and friendly assistance to prospective customers by sharing programme information, registration procedures, and addressing sales/cs-related enquiries.
- Handle inbound customer calls, messages, and enquiries efficiently and courteously.
- Resolve customer enquiries and escalate complex or high-priority issues to senior staff or management when necessary.
- Coordinate and manage operational matters and customer complaints to ensure timely resolution.
- Achieve and maintain Sals/CS KPIs, including daily reporting and Same-Day Reply Rate targets.
- Utilise cloud-based tools and spreadsheets to document sales activities, update sales pipelines, and report progress to management.
- Perform administrative and data entry tasks accurately and meticulously to ensure all systems and records are kept up to date
๐๐๐ช๐ฎ๐ข๐ซ๐๐ฆ๐๐ง๐ญ๐ฌ:
- Any Graduate in Bachelor Degree
- Age must be under 35
- Good in English Language Proficiency
- Can be used Google Sheets, Google Calendar, WhatsApp Messenger, Facebook Messenger
- Excellent communication skills and professional attitude
- Able to resolve customer complaints and ensure maximum client satisfaction
๐๐จ ๐๐ฉ๐ฉ๐ฅ๐ฒ:
Email: [email protected]
Viber: ๏ฟผโจ09 768 266187โฉ
Yangon BPO Ltd, Yangon, Myanmar ยป Click here for more information ยซ
