Island Training Solutions

Island Training Solutions Cost-Effective Training For Businesses Of All Sizes
🏆 Est. 2006
🇲🇵 Saipan, CNMI
Professional & Business Development Trainings

Staff and Management Compliance and Development Training Course
Course Selection:

Staff Development:

• Customer Service Basics
• Customer Service Excellence
• Perfecting Suggestive Selling
• Direct Sales and Customer Relations
• Time Management
• Team Work – Team Building
• Problem Solving in the Workplace
• Managing Diversity
• Workplace Ethics
• Phone Etiquette

Staff Compliance:

• Office Sa

fety - Includes site safety inspection
• General Industry Safety - Includes site safety inspection
• Driver Safety
• Fire Extinguisher Use (OSHA annual required training)
• Hazard Communications (OSHA annual required training)
• Emergency Evacuation (OSHA annual required training)
• Emergency Preparedness
• Food Handling Safety
• Equal Employment Opportunity Compliance
• Sexual Harassment Prevention
• Discrimination Prevention
• Armed Robbery Prevention
• Applicant screening and Interviewing
• Preventing Violence in the Work Place

We can customize any of the above training sessions for your business or organization. We will meet with you to discuss your individual needs and tailor the training to your goals. Save money and package training sessions to best fit your needs.

13/04/2026

Communication is a two-way street but as a leader, it’s your responsibility to ensure it’s working effectively. 💪
So, if communication keeps falling short, don’t just repeat the message… fix the understanding.

Big thank you to for coordinating the Q1 Professional Development sessions!

08/04/2026

Great training doesn’t just happen by accident… it starts with the right team. 🤝

Meet our team at Island Training Solutions (ITS)!

Emotional intelligence (EI) is one of the most valuable skills in today’s workplace 🧠It shapes how we communicate, how w...
06/04/2026

Emotional intelligence (EI) is one of the most valuable skills in today’s workplace 🧠

It shapes how we communicate, how we handle challenges, and how we work with others- it impacts team performance, leadership, and the overall workplace environment.

This past month, we held EI training for HANMI in both AM and PM sessions.

Thank you to all the HANMI participants who showed up, engaged, and contributed throughout the day!

We appreciate the opportunity to support organizations committed to strengthening their teams and elevating the workplace experience across the CNMI. 💪🇲🇵

Don’t put all your eggs in one basket… diversify your skills! Happy Easter, everyone 🐣
04/04/2026

Don’t put all your eggs in one basket… diversify your skills! Happy Easter, everyone 🐣

01/04/2026

It’s not too late to register for the Customer Service Work Readiness Program✨

📅 Classes begin April 2026 | ⏳ 13-week program
🎓 Earn globally recognized certifications
💼 Explore career pathways in Customer Service, Retail, Office Administration, Reception, Airlines, Restaurants & more!

You’ll gain essential skills like customer service excellence, time management, emotional intelligence, resume writing, interview skills, and workplace readiness—all taught by industry expert instructors.

💡 Tuition assistance and other support services may be available.
👉 Register via link in our bio
📞 Contact the CNMI Department of Labor for financial assistance and more information

Last month, Jim and Alex attended the Certiport APAC Regional Partner Conference in Bangkok, Thailand. Work trips aren’t...
01/04/2026

Last month, Jim and Alex attended the Certiport APAC Regional Partner Conference in Bangkok, Thailand.

Work trips aren’t just about meetings or lectures, they’re about building relationships, learning from others, and making the most of every opportunity!

💼 Connected with partners and industry leaders, including Ty Kenworthy, General Manager of Certiport
🇲🇵 Pearson, Certiport’s parent company, partners with ITS to provide access to certification programs across Micronesia, helping close skill gaps and develop future talent
🏆 Jim won the Networking BINGO Challenge at the Conference
🌇 Enjoyed a rooftop dinner in Bangkok
🥊 Took in a live Muay Thai boxing match

We had meaningful conversations and a great time in Thailand! This trip was a great reminder that strong relationships are built both inside and outside the meeting room. 💪

On March 17, we proudly partnered with  for their Q1 Professional Development (PD) training on Strategic Problem Solving...
30/03/2026

On March 17, we proudly partnered with for their Q1 Professional Development (PD) training on Strategic Problem Solving. 🔍

Thank you to the Saipan Chamber team for coordinating this session and helping make it a success!

And thank you to the businesses that participated:
Bank Pacific
CNMI SBDC
D&Q Saipan
Tinian Fuel Services
Paradise Dental Spa
Marfega Trading Co.

Your commitment to strengthening your teams and elevating the workplace experience across the island makes all the difference. 🌺

Last week at the NMC Job Fair 💼 🇲🇵 We had the opportunity to connect with so many students, job seekers, and future prof...
23/03/2026

Last week at the NMC Job Fair 💼 🇲🇵 We had the opportunity to connect with so many students, job seekers, and future professionals!

People didn’t just stop by… they took action.

From learning about our programs to actually signing up for our Customer Service Work Readiness Program, it was great to see so many individuals ready to invest in themselves.

Our program is designed to help you build real, practical skills employers are looking for, including:
🌺 Customer service
🤝 Communication & teamwork
📁 Workplace readiness
⭐️ Interview & job search skills

📅 Next program begins April 2026
📍 Limited slots available

We’re also currently hiring:
- Grant Writers
- Instructors

Know someone looking for a job or trying to build new skills?
📲 Send this to them… it could be what they need.

Register today through the link in our bio! 🔗

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Need space for your next meeting, workshop, or training? 📁Our training room gives you a clean, professional area where y...
18/03/2026

Need space for your next meeting, workshop, or training? 📁

Our training room gives you a clean, professional area where your team can focus, collaborate, and get things done.

✔ Seats up to 50 people
✔ Free Wi-Fi, projector, and sound system
✔ Tailored room setup to meet your needs, schedule and budget.

Whether you're hosting a team meeting, workshop, focus group or business event, we’ll help you create the right environment!

📞 Call (670) 285-7314 today!
Half Day: $300 | Full Day: $500

Send us a message or call to check availability.

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professional training space, office room rental, business meeting places in saipan

Our mission is simple: to help businesses and individuals succeed, one step at a time.Since 2006, we’ve helped local bus...
17/03/2026

Our mission is simple: to help businesses and individuals succeed, one step at a time.

Since 2006, we’ve helped local businesses, government agencies, and non-profits in the CNMI strengthen their teams and stay united through custom professional development trainings designed to improve:

💼 Customer service
⚙️ Problem solving
🤝 Teamwork & communication
⏰ Time management & so much more!

Every training session is tailored to your team’s needs, so your team walks away with practical skills they can use immediately.

If you want to strengthen your team and improve how your staff works together and serves customers, we’re here to help.

📞 Call (670) 285-7314 today | Schedule a free consultation!

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10/03/2026

In tough times, businesses don’t grow by chance. They grow by keeping the customers they already have. 🌺

The difference often comes down to customer service skills, how teams communicate, solve problems, and handle pressure in the moment.

That’s exactly why training matters!

📞 670-285-7314

Schedule your free consultation today!
Let’s chat about how we can help maximize your customer base and your team's customer service excellence!

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Address

Saipan
96950

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