DOCOMO PACIFIC CNMI

DOCOMO PACIFIC CNMI Bringing you and your family closer to the things that matter most. What does this mean? We have the courage to try new things to delight our customers.

A wholly owned subsidiary of NTT Docomo in Japan, DOCOMO PACIFIC offers cable, internet, home phone and mobile services to Guam and the CNMI. And even though telecommunications is our thing, we are not a technology company – we are a people company. At DOCOMO PACIFIC, we are innovative, respectful, approachable, warm, genuine and passionate. Simple: the customer is the core of our business and cen

tral to every single thing that we do because we make it possible for them to connect. We do the things that really matter to people, that enable them to enjoy life. As a company that provides cable to nearly 70% of all households on Guam and half of all mobile phones use our network – you can see how much this region depends on us. This is why it is important we earn the respect and trust of the customer and community through the strength of our people. We help customers post to Facebook, organize a night out, read a bedtime story to their children via Skype, allow them to have a fully mobile business and arrange that next trip or holiday on-line. That is our purpose and these are the reasons why we would love for you to be a part of our DOCOMO PACIFIC family. We are a brand that invests in our people to have a positive impact on their lives. Better Together is our rallying call. It’s what pumps through our veins every day. We believe we are nothing as a company without others. Together is how we make the magic of DOCOMO PACIFIC happen. It’s never us and them…because two is better than one, be that our associates, our customers, our suppliers or the community at large. So do you want to hang with the cool kids? Of course you do. To explore what career opportunities await you with DOCOMO PACIFIC – we’re just a click away!

We’re happy to share that restoration efforts continue to move forward, and as a result, we have been able to advance to...
06/06/2026

We’re happy to share that restoration efforts continue to move forward, and as a result, we have been able to advance to our next restoration area ahead of schedule.

This week, our crews will be working to restore Home Internet, Cable TV, and Home Phone services to homes within the highlighted areas of Finasisu.

If your home is located within the highlighted zone, no further action is required on your end. Our team will be contacting customers directly to schedule restoration appointments throughout the week.

If you are within the highlighted area and have not yet been contacted, please reach out to Customer Care at 670-488-CARE (2273), and we will be happy to assist you with scheduling.

As a reminder, all service disconnections remain temporarily suspended. Billing for services that have not yet been restored also remains suspended, and adjustments will be made accordingly. You will not be billed for Home Internet, Cable TV, or Home Phone services that have not yet been restored.

We will continue working with customers on alternative options should they be needed as restoration efforts continue.

Please stay tuned for additional updates and schedules as our teams work as quickly and safely as possible to restore services.

Thank you for your continued patience, understanding, and support as we recover from Super Typhoon Sinlaku. We remain committed to restoring services and reconnecting our communities.

We're happy to share that restoration efforts continue to move forward, and as a result, we have been able to advance to...
05/06/2026

We're happy to share that restoration efforts continue to move forward, and as a result, we have been able to advance to our next restoration area ahead of schedule.

This week, our crews will be working to restore Home Internet, Cable TV, and Home Phone services to homes within the highlighted areas of Middle Road.

If your home is located within the highlighted zone, no further action is required on your end. Our team will be contacting customers directly to schedule restoration appointments throughout the week.

If you are within the highlighted area and have not yet been contacted, please reach out to Customer Care at 670-488-CARE (2273), and we will be happy to assist you with scheduling.

As a reminder, all service disconnections remain temporarily suspended. Billing for services that have not yet been restored also remains suspended, and adjustments will be made accordingly. You will not be billed for Home Internet, Cable TV, or Home Phone services that have not yet been restored.

We will continue working with customers on alternative options should they be needed as restoration efforts continue.

Please stay tuned for additional updates and schedules as our teams work as quickly and safely as possible to restore services.

Thank you for your continued patience, understanding, and support as we recover from Super Typhoon Sinlaku. We remain committed to restoring services and reconnecting our communities.

The perfect graduation gift is one they'll use every day.From staying connected with family and friends to managing sche...
04/06/2026

The perfect graduation gift is one they'll use every day.

From staying connected with family and friends to managing schedules, tracking fitness goals, and taking on new adventures, the Samsung Galaxy Watch8 is built for every step of what's next.

Celebrate their achievement with a gift that's ready for their next journey.

Available now at DOCOMO PACIFIC for just $349.

Thanks to the tremendous progress made by our restoration teams over the past several weeks, we are pleased to share tha...
04/06/2026

Thanks to the tremendous progress made by our restoration teams over the past several weeks, we are pleased to share that we have completed work in previous areas sooner than anticipated and have now advanced to the next phase of our restoration efforts.

This week, our crews will be working to restore Home Internet, Cable TV, and Home Phone services to homes within the highlighted areas of Susupe and the Herman's Bakery area.

If your home is located within the highlighted zone, no further action is required on your end. Our team will be contacting customers directly to schedule restoration appointments throughout the week.

If you are within the highlighted area and have not yet been contacted, please reach out to Customer Care at 670-488-CARE (2273), and we will be happy to assist you with scheduling.

As a reminder, all service disconnections remain temporarily suspended. Billing for services that have not yet been restored also remains suspended, and adjustments will be made accordingly. You will not be billed for Home Internet, Cable TV, or Home Phone services that have not yet been restored.

We will continue working with customers on alternative options should they be needed as restoration efforts continue.

Please stay tuned for additional updates and schedules as our teams work as quickly and safely as possible to restore services.

Thank you for your continued patience, understanding, and support as we recover from Super Typhoon Sinlaku. We remain committed to restoring services and reconnecting our communities.

Graduation marks the end of one chapter and the beginning of another. Celebrate their achievement with a gift that helps...
03/06/2026

Graduation marks the end of one chapter and the beginning of another. Celebrate their achievement with a gift that helps them stay connected, active, and ready for whatever comes next.

Give the gift of Apple Watch and help them take on their future with confidence.

Visit your nearest DOCOMO PACIFIC store to learn more.

This week, our crews will be working to restore Home Internet, Cable TV, and Home Phone services to homes within the hig...
03/06/2026

This week, our crews will be working to restore Home Internet, Cable TV, and Home Phone services to homes within the highlighted areas of Beach Road.

If your home is located within the highlighted zone, no further action is required on your end. Our team will be contacting customers directly to schedule restoration appointments throughout the week.

If you are within the highlighted area and have not yet been contacted, please reach out to Customer Care at 670-488-CARE (2273), and we will be happy to assist you with scheduling.

As a reminder, all service disconnections remain temporarily suspended. Billing for services that have not yet been restored also remains suspended, and adjustments will be made accordingly. You will not be billed for Home Internet, Cable TV, or Home Phone services that have not yet been restored.

We will continue working with customers on alternative options should they be needed as restoration efforts continue.

Please stay tuned for additional updates and schedules as our teams work as quickly and safely as possible to restore services.

Thank you for your continued patience, understanding, and support as we recover from Super Typhoon Sinlaku. We remain committed to restoring services and reconnecting our communities.

This week, our crews will be working to restore Home Internet, Cable TV, and Home Phone services to homes within the hig...
01/06/2026

This week, our crews will be working to restore Home Internet, Cable TV, and Home Phone services to homes within the highlighted areas of As Lito.

If your home is located within the highlighted zone, no further action is required on your end. Our team will be contacting customers directly to schedule restoration appointments throughout the week.

If you are within the highlighted area and have not yet been contacted, please reach out to Customer Care at 670-488-CARE (2273), and we will be happy to assist you with scheduling.

As a reminder, all service disconnections remain temporarily suspended. Billing for services that have not yet been restored also remains suspended, and adjustments will be made accordingly. You will not be billed for Home Internet, Cable TV, or Home Phone services that have not yet been restored.

We will continue working with customers on alternative options should they be needed as restoration efforts continue.

Please stay tuned for additional updates and schedules as our teams work as quickly and safely as possible to restore services.

Thank you for your continued patience and understanding following Super Typhoon Sinlaku.

𝗥𝘆𝗼𝗯𝗶 𝗖𝗹𝗮𝗺𝗽 𝗙𝗮𝗻𝘀 𝗡𝗢𝗪 𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗹𝗲.As our community continues to recover and rebuild following Super Typhoon Sinlaku, we’re ...
29/05/2026

𝗥𝘆𝗼𝗯𝗶 𝗖𝗹𝗮𝗺𝗽 𝗙𝗮𝗻𝘀 𝗡𝗢𝗪 𝗔𝘃𝗮𝗶𝗹𝗮𝗯𝗹𝗲.

As our community continues to recover and rebuild following Super Typhoon Sinlaku, we’re committed to finding ways to bring in helpful resources that support recovery efforts across the islands.

Starting today, Ryobi Clamp Fan Kits are available for purchase at all DOCOMO PACIFIC CNMI retail locations for just $51.99, while supplies last.

This week, our crews will be working to restore Home Internet, Cable TV, and Home Phone services to homes within the hig...
27/05/2026

This week, our crews will be working to restore Home Internet, Cable TV, and Home Phone services to homes within the highlighted areas of Garapan.

If your home is located within the highlighted zone, no further action is required on your end. Our team will be contacting customers directly to schedule restoration appointments throughout the week.

If you are within the highlighted area and have not yet been contacted, please reach out to Customer Care at 670-488-CARE (2273), and we will be happy to assist you with scheduling.

As a reminder, all service disconnections remain temporarily suspended. Billing for services that have not yet been restored also remains suspended, and adjustments will be made accordingly.

We will continue working with customers on alternative options should they be needed as restoration efforts continue.

Please stay tuned for additional updates and schedules as our teams work as quickly and safely as possible to restore services.

Thank you for your continued patience and understanding following Super Typhoon Sinlaku.

Address

Gualo Rai Business Center
Saipan
96950

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00
Saturday 09:00 - 13:00

Telephone

+16704882273

Website

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