DOCOMO PACIFIC CNMI

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DOCOMO PACIFIC CNMI Bringing you and your family closer to the things that matter most. What does this mean? We have the courage to try new things to delight our customers.

A wholly owned subsidiary of NTT Docomo in Japan, DOCOMO PACIFIC offers cable, internet, home phone and mobile services to Guam and the CNMI. And even though telecommunications is our thing, we are not a technology company – we are a people company. At DOCOMO PACIFIC, we are innovative, respectful, approachable, warm, genuine and passionate. Simple: the customer is the core of our business and central to every single thing that we do because we make it possible for them to connect. We do the things that really matter to people, that enable them to enjoy life. As a company that provides cable to nearly 70% of all households on Guam and half of all mobile phones use our network – you can see how much this region depends on us. This is why it is important we earn the respect and trust of the customer and community through the strength of our people. We help customers post to Facebook, organize a night out, read a bedtime story to their children via Skype, allow them to have a fully mobile business and arrange that next trip or holiday on-line. That is our purpose and these are the reasons why we would love for you to be a part of our DOCOMO PACIFIC family. We are a brand that invests in our people to have a positive impact on their lives. Better Together is our rallying call. It’s what pumps through our veins every day. We believe we are nothing as a company without others. Together is how we make the magic of DOCOMO PACIFIC happen. It’s never us and them…because two is better than one, be that our associates, our customers, our suppliers or the community at large. So do you want to hang with the cool kids? Of course you do. To explore what career opportunities await you with DOCOMO PACIFIC – we’re just a click away!

All CNMI locations will be closed beginning Monday, October 19, until further notice. For assistance, please contact Cus...
18/10/2026

All CNMI locations will be closed beginning Monday, October 19, until further notice.

For assistance, please contact Customer Care at 670-488-CARE or email [email protected]

We thank you for your patience and understanding.

As Typhoon Champi makes its way to the region, our crews are one step ahead. We are securing cell sites, testing backup ...
16/10/2026

As Typhoon Champi makes its way to the region, our crews are one step ahead. We are securing cell sites, testing backup generators, and hardening our network so you stay connected.

Swipe through for quick tips on protecting your electronics before, during & after the storm.

For Network Status updates, please visit www.docomopacific.com.

Stay safe, Guam & CNMI!

This week, our crews are actively restoring services to homes within the highlighted areas of San Antonio. If your home ...
05/10/2026

This week, our crews are actively restoring services to homes within the highlighted areas of San Antonio.

If your home is located within the highlighted zone, no further action is required on your end. Our team will be contacting customers directly to schedule restoration appointments throughout the week.

If you are within the highlighted area and have not yet been contacted, please contact Customer Care at 670-488-CARE (2273) and we'll be happy to assist with scheduling.

If your area is still pending restoration, please know that our teams will be making their way to you as progress continues. Upcoming restoration areas will be announced here, so please continue to follow our page for the latest updates.

Restoration is completed in phases, and some areas require additional preparation or network work before services can be restored. Our crews may move between nearby locations as they complete different stages of restoration, but they will return to complete any remaining work.

As a reminder, all service disconnections remain temporarily suspended. Billing for Home Internet, Cable TV, and Home Phone services that have not yet been restored also remains suspended. You will not be billed for services that have not yet been restored.

We'll continue working with customers on alternative options as restoration progresses.

Please stay tuned for additional restoration updates and schedules.

Enjoy bonus load for the rest of the year! Now extended till December 31st 🎉 💸 $5 Prepaid Card = +$2 Bonus Load💸 $10 Pre...
02/10/2026

Enjoy bonus load for the rest of the year! Now extended till December 31st 🎉

💸 $5 Prepaid Card = +$2 Bonus Load
💸 $10 Prepaid Card = +$4 Bonus Load
💸 $20 Prepaid Card = +$8 Bonus Load

⏫️ Top up now to get your extra load and sign up for an even longer Flex plan! Only with DOCOMO PACIFIC.

Screen protectors, phone cases, chargers, and more! All up to 30% off while supplies last. Stop by, accessorize, and don...
30/09/2026

Screen protectors, phone cases, chargers, and more! All up to 30% off while supplies last. Stop by, accessorize, and don’t miss out! ✨

Restoration progress continues across the CNMI, and this week our crews are moving into our next restoration area as we ...
28/09/2026

Restoration progress continues across the CNMI, and this week our crews are moving into our next restoration area as we work to reconnect more homes following Super Typhoon Bavi.

This week, our crews are actively restoring services to homes within the highlighted areas of Chalan Piao.

If your home is located within the highlighted zone, no further action is required on your end. Our team will be contacting customers directly to schedule restoration appointments throughout the week.

If you are within the highlighted area and have not yet been contacted, please contact Customer Care at 670-488-CARE (2273) and we'll be happy to assist with scheduling.

If your area is still pending restoration, please know that our teams will be making their way to you as progress continues. Upcoming restoration areas will be announced here, so please continue to follow our page for the latest updates.

Restoration is completed in phases, and some areas require additional preparation or network work before services can be restored. Our crews may move between nearby locations as they complete different stages of restoration, but they will return to complete any remaining work.

As a reminder, all service disconnections remain temporarily suspended. Billing for Home Internet, Cable TV, and Home Phone services that have not yet been restored also remains suspended. You will not be billed for services that have not yet been restored.

We'll continue working with customers on alternative options as restoration progresses.

Please stay tuned for additional restoration updates and schedules.

When life gives you apples, get the iPhone 18 Pro. Coming soon to DOCOMO PACIFIC.
28/09/2026

When life gives you apples, get the iPhone 18 Pro. Coming soon to DOCOMO PACIFIC.

This week, our crews are actively restoring services to homes within the highlighted areas of Oleai.If your home is loca...
25/09/2026

This week, our crews are actively restoring services to homes within the highlighted areas of Oleai.

If your home is located within the highlighted zone, no further action is required on your end. Our team will be contacting customers directly to schedule restoration appointments throughout the week.

If you are within the highlighted area and have not yet been contacted, please contact Customer Care at 670-488-CARE (2273) and we'll be happy to assist with scheduling.

If your area is still pending restoration, please know that our teams will be making their way to you as progress continues. Upcoming restoration areas will be announced here, so please continue to follow our page for the latest updates.
Restoration is completed in phases, and some areas require additional preparation or network work before services can be restored. Our crews may move between nearby locations as they complete different stages of restoration, but they will return to complete any remaining work.

As a reminder, all service disconnections remain temporarily suspended. Billing for Home Internet, Cable TV, and Home Phone services that have not yet been restored also remains suspended. You will not be billed for services that have not yet been restored.

We'll continue working with customers on alternative options as restoration progresses.

Please stay tuned for additional restoration updates and schedules.

Restoration progress continues across the CNMI, and this week our crews are moving into our next restoration area as we ...
22/09/2026

Restoration progress continues across the CNMI, and this week our crews are moving into our next restoration area as we work to reconnect more homes following Super Typhoon Bavi.

This week, our crews are actively restoring services to homes within the highlighted areas of Chalan Kanoa.

If your home is located within the highlighted zone, no further action is required on your end. Our team will be contacting customers directly to schedule restoration appointments throughout the week.

If you are within the highlighted area and have not yet been contacted, please contact Customer Care at 670-488-CARE (2273) and we'll be happy to assist with scheduling.

If your area is still pending restoration, please know that our teams will be making their way to you as progress continues. Upcoming restoration areas will be announced here, so please continue to follow our page for the latest updates.

Restoration is completed in phases, and some areas require additional preparation or network work before services can be restored. Our crews may move between nearby locations as they complete different stages of restoration, but they will return to complete any remaining work.

As a reminder, all service disconnections remain temporarily suspended. Billing for Home Internet, Cable TV, and Home Phone services that have not yet been restored also remains suspended. You will not be billed for services that have not yet been restored.

We'll continue working with customers on alternative options as restoration progresses.

Please stay tuned for additional restoration updates and schedules.

Thank you for your continued patience, understanding, and support.

Restoration progress continues across the CNMI, and this week our crews are moving into our next restoration area as we ...
17/09/2026

Restoration progress continues across the CNMI, and this week our crews are moving into our next restoration area as we work to reconnect more homes following Super Typhoon Bavi.

This week, our crews are actively restoring services to homes within the highlighted areas of Gualo Rai.

If your home is located within the highlighted zone, no further action is required on your end. Our team will be contacting customers directly to schedule restoration appointments throughout the week.

If you are within the highlighted area and have not yet been contacted, please contact Customer Care at 670-488-CARE (2273) and we'll be happy to assist with scheduling.

We understand it can be frustrating to see our crews working in nearby villages while your area is still awaiting restoration. Please know that your neighborhood has not been skipped. Restoration is completed in phases, and some areas require additional preparation or network work before services can be restored. Our crews may move between nearby locations as they complete different stages of restoration, but they will return to complete any remaining work.

As a reminder, all service disconnections remain temporarily suspended. Billing for Home Internet, Cable TV, and Home Phone services that have not yet been restored also remains suspended. You will not be billed for services that have not yet been restored.

We'll continue working with customers on alternative options as restoration progresses.

Please stay tuned for additional restoration updates and schedules.
Thank you for your continued patience, understanding, and support.

Address

Gualo Rai Business Center
Saipan
96950

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00
Saturday 09:00 - 13:00

Telephone

+16704882273

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