DOCOMO PACIFIC CNMI

DOCOMO PACIFIC CNMI Bringing you and your family closer to the things that matter most. What does this mean? We have the courage to try new things to delight our customers.

A wholly owned subsidiary of NTT Docomo in Japan, DOCOMO PACIFIC offers cable, internet, home phone and mobile services to Guam and the CNMI. And even though telecommunications is our thing, we are not a technology company – we are a people company. At DOCOMO PACIFIC, we are innovative, respectful, approachable, warm, genuine and passionate. Simple: the customer is the core of our business and cen

tral to every single thing that we do because we make it possible for them to connect. We do the things that really matter to people, that enable them to enjoy life. As a company that provides cable to nearly 70% of all households on Guam and half of all mobile phones use our network – you can see how much this region depends on us. This is why it is important we earn the respect and trust of the customer and community through the strength of our people. We help customers post to Facebook, organize a night out, read a bedtime story to their children via Skype, allow them to have a fully mobile business and arrange that next trip or holiday on-line. That is our purpose and these are the reasons why we would love for you to be a part of our DOCOMO PACIFIC family. We are a brand that invests in our people to have a positive impact on their lives. Better Together is our rallying call. It’s what pumps through our veins every day. We believe we are nothing as a company without others. Together is how we make the magic of DOCOMO PACIFIC happen. It’s never us and them…because two is better than one, be that our associates, our customers, our suppliers or the community at large. So do you want to hang with the cool kids? Of course you do. To explore what career opportunities await you with DOCOMO PACIFIC – we’re just a click away!

Restoration progress continues across the CNMI, and this week our crews are moving into our next restoration area as we ...
04/09/2026

Restoration progress continues across the CNMI, and this week our crews are moving into our next restoration area as we work to reconnect more homes following Super Typhoon Bavi.

This week, our crews are actively restoring services to homes within the highlighted areas of Navy Hill.

If your home is located within the highlighted zone, no further action is required on your end. Our team will be contacting customers directly to schedule restoration appointments throughout the week.

If you are within the highlighted area and have not yet been contacted, please contact Customer Care at 670-488-CARE (2273) and we'll be happy to assist with scheduling.

We understand it can be frustrating to see our crews working in nearby villages while your area is still awaiting restoration. Please know that your neighborhood has not been skipped. Restoration is completed in phases, and some areas require additional preparation or network work before services can be restored. Our crews may move between nearby locations as they complete different stages of restoration, but they will return to complete any remaining work.

As a reminder, all service disconnections remain temporarily suspended. Billing for Home Internet, Cable TV, and Home Phone services that have not yet been restored also remains suspended, and adjustments will be made accordingly. You will not be billed for services that have not yet been restored.

We'll continue working with customers on alternative options as restoration progresses.

Please stay tuned for additional restoration updates and schedules.

Thank you for your continued patience, understanding, and support.

Screen protectors, phone cases, chargers, and more! All up to 30% off while supplies last. Stop by, accessorize, and don...
04/09/2026

Screen protectors, phone cases, chargers, and more! All up to 30% off while supplies last. Stop by, accessorize, and don't miss out! ✨

Your everyday companion and the perfect match to your new foldable ⌚️ Samsung Galaxy Watch 9 | Watch Ultra2, now availab...
03/09/2026

Your everyday companion and the perfect match to your new foldable ⌚️ Samsung Galaxy Watch 9 | Watch Ultra2, now available at DOCOMO PACIFIC.*

Visit us in-store to get yours today!

*Models and colors may vary. While supplies last.

Ready for your new Galaxy? Transfer your photos, contacts, messages, and more from your old phone to your new foldable e...
27/08/2026

Ready for your new Galaxy? Transfer your photos, contacts, messages, and more from your old phone to your new foldable effortlessly with Samsung !

Just download the Smart Switch app on both devices to get started. See instructions below!

Restoration progress continues across the CNMI, and this week our crews are moving into our next restoration areas as we...
26/08/2026

Restoration progress continues across the CNMI, and this week our crews are moving into our next restoration areas as we work to reconnect more homes following Super Typhoon Bavi.

This week, our crews are actively restoring services to homes within the highlighted areas of Tanapag, San Roque, and As Matuis.

If your home is located within the highlighted zone, no further action is required on your end. Our team will be contacting customers directly to schedule restoration appointments throughout the week.

If you are within the highlighted area and have not yet been contacted, please contact Customer Care at 670-488-CARE (2273) and we'll be happy to assist with scheduling.

We understand it can be frustrating to see our crews working in nearby villages while your area is still awaiting restoration. Please know that your neighborhood has not been skipped. Restoration is completed in phases, and some areas require additional preparation or network work before services can be restored. Our crews may move between nearby locations as they complete different stages of restoration, but they will return to complete any remaining work.

As a reminder, all service disconnections remain temporarily suspended. Billing for Home Internet, Cable TV, and Home Phone services that have not yet been restored also remains suspended, and adjustments will be made accordingly. You will not be billed for services that have not yet been restored.

We'll continue working with customers on alternative options as restoration progresses.

Please stay tuned for additional restoration updates and schedules.

Thank you for your continued patience, understanding, and support.

Better screens, better cameras, better experience. Unfold the Ultra experience with the all-new Samsung Galaxy Z Fold8 S...
25/08/2026

Better screens, better cameras, better experience. Unfold the Ultra experience with the all-new Samsung Galaxy Z Fold8 Series, available NOW at DOCOMO PACIFIC!

Buy any Z series device now to get up to $400 OFF your phone + a FREE pair of Galaxy Buds3 Pro* when you sign up for an Unlimited Flow plan.

Visit us in-store today!

*Additional terms and conditions apply. 



Restoration progress continues across the CNMI, and this week our crews are moving into our next restoration area as we ...
19/08/2026

Restoration progress continues across the CNMI, and this week our crews are moving into our next restoration area as we work to reconnect more homes following Super Typhoon Bavi.

This week, our crews are actively restoring services to homes within the highlighted areas of Capitol Hill.

If your home is located within the highlighted zone, no further action is required on your end. Our team will be contacting customers directly to schedule restoration appointments throughout the week.

If you are within the highlighted area and have not yet been contacted, please contact Customer Care at 670-488-CARE (2273) and we'll be happy to assist with scheduling.

We understand it can be frustrating to see our crews working in nearby villages while your area is still awaiting restoration. Please know that your neighborhood has not been skipped. Restoration is completed in phases, and some areas require additional preparation or network work before services can be restored. Our crews may move between nearby locations as they complete different stages of restoration, but they will return to complete any remaining work.

As a reminder, all service disconnections remain temporarily suspended. Billing for Home Internet, Cable TV, and Home Phone services that have not yet been restored also remains suspended, and adjustments will be made accordingly. You will not be billed for services that have not yet been restored.

We'll continue working with customers on alternative options as restoration progresses.

Please stay tuned for additional restoration updates and schedules.

Thank you for your continued patience, understanding, and support.

Our restoration efforts continue on Rota as our crews work to restore mobile services following Super Typhoon Bavi.While...
14/08/2026

Our restoration efforts continue on Rota as our crews work to restore mobile services following Super Typhoon Bavi.

While commercial power outages continue to impact portions of our network, our engineers and field technicians remain fully deployed, utilizing backup generators and making repairs to restore connectivity as quickly and safely as possible.

Mobile services are now available at:

* Sinapalo

Our teams continue working to restore additional mobile sites across the island, and we’ll continue providing updates as more areas come back online.

If you’re experiencing slower mobile data speeds, please know that our teams are also optimizing restored cell sites to improve coverage and network performance.

Thank you to the people of Rota for your continued patience, understanding, and support as we continue restoring connectivity across the island.

For assistance, please contact Customer Care at 670-488-CARE (2273).

Introducing the Galaxy Z Fold8 Ultra, available now at DOCOMO PACIFIC! Now with an upgraded ultra wide camera and a brig...
13/08/2026

Introducing the Galaxy Z Fold8 Ultra, available now at DOCOMO PACIFIC! Now with an upgraded ultra wide camera and a brighter display built for multi-tasking.

Get yours today on an Unlimited Premier plan to get $400 OFF the phone and a FREE pair of Galaxy Buds3 Pro.

Z Fold8 and Flip8 models coming soon!

*Additional terms and conditions apply.

Restoration progress continues across the CNMI, and this week our crews are moving into our next restoration area as we ...
10/08/2026

Restoration progress continues across the CNMI, and this week our crews are moving into our next restoration area as we work to reconnect more homes following Super Typhoon Bavi.

This week, our crews are actively restoring services to homes within the highlighted areas of Dandan.

If your home is located within the highlighted zone, no further action is required on your end. Our team will be contacting customers directly to schedule restoration appointments throughout the week.

If you are within the highlighted area and have not yet been contacted, please contact Customer Care at 670-488-CARE (2273) and we'll be happy to assist with scheduling.

We understand it can be frustrating to see our crews working in nearby villages while your area is still awaiting restoration. Please know that your neighborhood has not been skipped. Restoration is completed in phases, and some areas require additional preparation or network work before services can be restored. Our crews may move between nearby locations as they complete different stages of restoration, but they will return to complete any remaining work.

As a reminder, all service disconnections remain temporarily suspended. Billing for Home Internet, Cable TV, and Home Phone services that have not yet been restored also remains suspended, and adjustments will be made accordingly. You will not be billed for services that have not yet been restored.

We'll continue working with customers on alternative options as restoration progresses.

Please stay tuned for additional restoration updates and schedules.

Thank you for your continued patience, understanding, and support.

Address

Gualo Rai Business Center
Saipan
96950

Opening Hours

Monday 08:00 - 17:00
Tuesday 08:00 - 17:00
Wednesday 08:00 - 17:00
Thursday 08:00 - 17:00
Friday 08:00 - 17:00
Saturday 09:00 - 13:00

Telephone

+16704882273

Website

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