Arringo Limited

Name: Arringo Limited
Address: 18, Arringo Tower, Triq Vincenzo Bugeja, Il-Furjana, FRN1553, MT
Telephone: +35627782513
Price range: Not Applicable

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Arringo Limited

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Your premium partner for innovation, support and technology.

We work on a wide range of projects, delivering an array of services across different industries and collaborating with the most ambitious brands. From recruitment to training to ongoing success, everything is customized to our clients business needs.

21/10/2026

Where does automated compliance end and human oversight begin?

As AI reshapes business operations, decisions about control, risk and accountability become increasingly important.

Join us on 18th November at Arringo Tower, Malta, for AI in Action, exploring practical applications of AI in customer operations and compliance.

What to expect:

• Two interactive sessions: Explore what to delegate to AI, when human review is needed and who remains accountable. Take away practical frameworks for business operations and KYC/KYB compliance.
• Compelling guest speakers: Discover real-world AI applications, insights and experiences.
• Networking lunch: Connect with industry peers and business leaders.

Attendance is complimentary. Places are limited and registration is required.

👉 Reserve your place: https://www.arringo.com/ai-in-action

08/10/2026

We’re proud to share that George Atanase, IT Manager at Arringo, has been shortlisted as a finalist for Cyber Leader of the Year at the CYBER AWARDS 2026, taking place during CYBER ROOT on 14 October.

George has played a key role in embedding cybersecurity more deeply into the way Arringo operates. Working closely with the IT team, internal stakeholders and trusted partners, he has helped drive a risk-based approach focused on stronger governance, operational resilience and continuous improvement.

In July 2026, George and Arringo’s IT team, with support from our software development teams, management, HR, department owners and employees across the business, led Arringo through a comprehensive 47-page ISO 27001:2022 internal audit covering organisational, people, physical, technological and ISMS controls, achieving zero non-conformities. The team’s work has also included strengthening Microsoft 365 and endpoint security, introducing cloud-first continuity measures, and validating Arringo’s resilience through disaster recovery testing designed to simulate real-world disruption.

The recognition follows an important period in Arringo's cybersecurity journey, from strengthening our governance and risk-management framework in line with ISO 27001:2022, to improving cloud resilience, access and endpoint security, threat monitoring, business continuity and employee security awareness. With October being Cybersecurity Awareness Month, it's also a reminder that cybersecurity is not simply an IT responsibility. It reflects Arringo's wider commitment to accountability, resilience and continuous improvement.

Congratulations to George, our dedicated IT team and everyone who has contributed to this journey, and best of luck on 14 October! 🏆

07/10/2026

We’re proud to announce that Arringo has officially achieved ISO/IEC 27001:2022 certification, an internationally recognised standard for Information Security Management Systems.

For us, information security is more than a compliance requirement. It is part of how we build trust, manage risk and deliver resilient services every day.

Achieving this certification reflects the hard work that took place across Arringo to strengthen our security governance, processes and culture, and the commitment of the teams involved in reaching this milestone.

A huge thank you to everyone who contributed to making this achievement possible.

23/07/2026

Leaders: When performance falls short, how do you address this?

Performance is shaped by leadership, communication, training, feedback, processes, and a healthy work environment. Quality Assurance bring these factors into focus.

A good QA review goes deeper than just looking at results. It asks questions like:

- Were expectations clear from day one?
- Was feedback consistent, or only once problems surfaced?
- Were changes supported with guidance to act on?

Underperformance often isn't about lack of effort. Sometimes it’s caused by unclear procedures, inconsistent coaching, knowledge gaps, or outdated processes. Fix only the surface problem, and the same issues will return.

At Arringo QSA, we spot trends, identify root causes, and build capability, not to catch people out. The goal is to help leaders make smart choices and coach teams for lasting improvement.

Better team performance = Better customer experiences.

What has your QA programme uncovered that surprised you?

21/07/2026

Operations leaders: your QA process measures your team's performance.

But are you measuring your QA process?

6 questions to see where you stand 👉 https://f.mtr.cool/rkbbtxtsbf

14/07/2026

"Where's my money?"

This is perhaps one of the most common questions from customers in the financial services industry. Not because the company or support agent has lost their funds, but because a payment may still be processing or awaiting additional security checks.

But the customer who opened the chat window is already frustrated, and your support agent has to handle it.

'Stay calm. Fix it. Right now.'

This is where great customer support makes the difference.

At Arringo, we equip our customer operations team with training in communication skills, empathy, and de-escalation techniques to resolve difficult conversations efficiently, regardless of the industry. We wear your brand, ensuring every customer interaction reflects your brand values, strengthens trust, and builds lasting customer loyalty.

Talk to us today to elevate your customer experience: https://f.mtr.cool/pehiczcmyv

09/07/2026

A ticket receives a low customer satisfaction score. Resolution took longer than expected. The agent is now under QA review.

How do you build trust, confidence, and continuous improvement in moments like this?

Quantitative scores show trends with data, while qualitative feedback offers context and depth. Not everyone finds giving feedback easy, and that’s why at Arringo QSA, we use a simple framework for clear, effective feedback. Check it out 👉

30/06/2026

💡Operations leaders: how do you strike the right balance between AI and human oversight?

AI agents can process volume, flag risks, escalate issues, and generate customer responses at scale, delivering speed and cost savings. But when it generates a false compliance flag, misclassifies a complaint, or makes an incorrect dispute decision, who identifies the error?

It's still humans. And the impact is absorbed by your business, not by the software vendor.

In the trading sector, we've seen AI incorrectly flag legitimate withdrawals as suspicious. Thankfully, human reviewers identified the error before customers were affected. At Arringo QSA, we understand where automation adds value to reduce customer friction, where human judgement remains essential, and how to recover when things don't go to plan.

17/06/2026

A motivational speech can move a room. A presentation has to move a decision.

Earlier this week, our CEO Simon Camilleri and Learning & Development Team Leader Neil Hamer led Arringo leaders through a workshop on Presenting with Confidence. The session focused on engaging the audience, communicating with credibility and authenticity, and delivering messages with clarity and impact.

The workshop was held in a supportive environment with immediate feedback and guidance, and every leader in the room was challenged to think, react, and deliver in real time.

At Arringo, continuous learning and development remains a key part of how we support our people and strengthen our teams.

02/06/2026

Growing a business comes with a lot of moving parts. The Arringo team was at Next.io Malta last week, connecting with operators, platforms, and partners across the iGaming space.

From quality assurance in customer operations to marketing and business development, we bring the structure and expertise that elevate your business with bespoke solutions.

Looking to scale with the right support? Let's talk 👉 https://f.mtr.cool/qdadroabdv

Address

18, Arringo Tower, Triq Vincenzo Bugeja
Il-Furjana
FRN1553

Telephone

+35627782513

Website

http://www.arringo.com/

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