Redial Call Center

Name: Redial Call Center
Address: Avenida Revolucion 993, Esq, Calle Salvador Díaz Mirón 4ta. , Zona Centro, Tijuana, 22000, MX
Telephone: +526643911571

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Redial Call Center

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Always Growing. Always Hiring. Apply Today!

We're the team behind your team — a multishore Business Process Outsourcing (BPO) built to scale your customer experience, back-office operations, and business automation. Tijuana ➨ (664) 391-1571 or WhatsApp (663) 214-8982
Mexicali ➨ (686) 980-0693 or WhatsApp (686) 227-8795
[email protected]

22/10/2026

Supporting our Redialers means creating opportunities to learn more about their health. 💚

As part of Breast Cancer Awareness Month, we hosted a session with a healthcare professional to raise awareness about breast health and the importance of staying informed.

This initiative reflects the purpose of Revive: putting Redial’s commitment to Redialers’ well-being into practice through initiatives that respond to their different needs. From physical health to emotional well-being, Revive aims to make well-being an integral part of the Redialer experience.

Our approach is about understanding what our Redialers need, making support more accessible, and creating an environment where they can take an active role in their own well-being.

20/10/2026

Three steps that can make a difference in the fight against breast cancer. Early detection, timely medical care, and access to the right support are essential to improving outcomes.

At Redial, our Redialers’ health and well-being matter. This Breast Cancer Awareness Month, we encourage our people to prioritize their health, stay informed, and take proactive steps toward early detection.

Because caring for our Redialers means supporting their health, well-being, and quality of life. 💗

16/10/2026

At Redial, we believe social responsibility starts with the actions we take and the impact we create in our community. 💚

We had the opportunity to be invited to an Ethics class at Universidad Autónoma de Baja California (UABC), where our team shared how Redial embraces social responsibility and how our values shape the way we work, make decisions, and contribute to our community.

Thank you to UABC for creating spaces for meaningful conversations and learning experiences that connect theory with real-world practices.

At Redial, doing things right also means doing them with purpose. ✨

15/10/2026

A day of friendly competition, team spirit, and good company. 🏆

Our Redialers in the Philippines came together to enjoy some time outside the usual workday, compete, cheer each other on, and make memories along the way.

At Redial, culture is also about the connections we build beyond our daily work. And sometimes, the best way to get to know your teammates is through a little friendly competition.

Here are a few moments from the day!

13/10/2026

This season, don’t ghost your dreams or your growth 👻✨

At Redial, we’re here to help you turn your potential into progress, your goals into action, and your next opportunity into something great!
So, if you’re ready for a boo-st in your career, consider this your sign . 🎃 Don’t ghost your future and join Redial!

🔗 Explore our open positions and apply here: https://redial-bpo.breezy.hr/

09/10/2026

What a week it's been! 🏆 To close out Customer Service Week, we're proud to reveal the Redialers who earned a spot on this year's Extra Milers podium, starting with our most nominated Redialer overall.

🥇 Yulian Joshua Sanchez Sifuentes, Mexicali
No one received more nominations this week than Yulian. Always ready to lend a hand, he's described by his colleagues as "an incredible teammate and person."

🌟 Our runners-up:

Aremy Martinez, Mexicali
Professional, patient, and always there for her customers, Aremy turns every interaction into an exceptional experience.

Nthepe Mampana, South Africa
Nthepe passes on her knowledge to every new teammate and pitches in even beyond her shift. On the toughest calls, she stays calm, courteous, and professional, a true example of grace.

Cristina Brizel Casas Morales, Tijuana
Cristina won't rest until her team has an answer, earning the trust of every Redialer she leads. She's the kind of team lead others aspire to be.

Congratulations to our winner and runners-up! Your dedication, care, and drive define what great service looks like.

A heartfelt thank-you goes to every nominee as well. Being recognized by your peers speaks volumes, and each of you made this week unforgettable.

And to all Redialers: thank you for showing up for our clients, their customers, and each other, every single day. 💙

Here's to the Extra Milers, all year long!

08/10/2026

The spotlight turns to our Service Improvement category! 💡

This category recognizes Redialers who notice when something could work better and take action, whether that means simplifying a process, solving a recurring issue, or elevating the experience for customers and colleagues. Sometimes it's a big change; sometimes it's a small one with an unexpected impact.

Our spotlight is on Veronica Ruiz Garcia from Tijuana! 🌟 Veronica surpassed this year's goal for our social responsibility project, delivering more backpacks than planned to children in need. Her colleagues add that she does it all with a positive attitude, no matter the challenge.

A special shout-out to our honorable mentions, who keep finding ways to raise the bar:
📍 Natalia Michelle Fiol Piñon, Mexicali
📍 Nicko Salinas, Philippines
📍 Renisha Ernest, South Africa

Congratulations all, and thank you to all our Service Improvement nominees for helping us grow stronger every day! 👏

07/10/2026

The spotlight now turns to our Teamwork category! 🤝

This category recognizes Redialers who always have each other's backs: sharing what they know, jumping in to help, connecting teammates, or finding a path forward when things get tricky.

Our spotlight is on Yulian Joshua Sanchez Sifuentes from Mexicali! 🌟 Yulian is always ready to step in, whether it's answering a question or guiding new teammates as they settle in with confidence. To his colleagues, he's the "go-to guy" for support.

A special shout-out to our honorable mentions, who bring people together every day:
📍 Cristina Brizel Casas Morales, Tijuana
📍 Rodelyn Millana, Philippines
📍 Deandre Caitlyn Padayachee, South Africa

Congratulations all, and thank you to all our Teamwork nominees for making each day a little easier for those around you! 👏

06/10/2026

Today, we're shining a light on our Customer Support category! 💬

This category recognizes Redialers who go above and beyond to help a customer, resolve an issue, or make their experience better: showing care, taking ownership, and ensuring the customer feels supported every step of the way.

Our spotlight goes to Aremy Martinez from our Mexicali site! 🌟 Whether it's a quick question or a complex request, Aremy meets every customer with professionalism, courtesy, and remarkable patience.

A special shout-out to our honorable mentions, who put that same commitment into action:

📍 Dayanara Mercedes Hernandez Raygoza, Tijuana
📍 Jayvee Tercero, Philippines
📍 Nthepe Mampana, South Africa

Congratulations all and thank you to all our Customer Support nominees for making a difference when it matters! 👏

05/10/2026

Customer Service Week is officially here! 🎉 Every year, organizations around the world join Customer Service Week in honoring the people who serve and support customers day in and day out, and we're proud to be part of it.

At Redial, we're shining a light on the Redialers who go the extra mile for our customers, our colleagues, and the service we deliver.

This week we'll be highlighting Redialers in three categories:

💬 Customer Support: Putting customers first and turning challenges into great experiences.
🤝 Teamwork: Lending a hand, sharing knowledge, and getting things done together.
💡 Service Improvement: Finding smarter ways forward and solving problems before they arise.

Stay tuned all week for the faces and stories behind the nominations.
Here's to our Extra Milers!

Dirección

Avenida Revolucion 993, Esq, Calle Salvador Díaz Mirón 4ta. , Zona Centro
Tijuana
22000

Teléfono

+526643911571

Página web

http://www.redialbpo.com/careers

Notificaciones

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