Procto

30/09/2026

𝗖𝗮𝗻 𝗬𝗼𝘂 𝗧𝗿𝘂𝘀𝘁 𝗮𝗻 𝗔𝗜 𝗘𝗺𝗽𝗹𝗼𝘆𝗲𝗲?

Imagine an AI Agent that performs a task correctly hundreds of times — and then gets one important decision wrong.

What happens to trust?

More importantly, 𝗶𝘀 “𝘁𝗿𝘂𝘀𝘁” 𝗲𝘃𝗲𝗻 𝘁𝗵𝗲 𝗿𝗶𝗴𝗵𝘁 𝗾𝘂𝗲𝘀𝘁𝗶𝗼𝗻?

In Episode 3, we explore a more practical question:

👉 𝗛𝗼𝘄 𝗺𝘂𝗰𝗵 𝗮𝘂𝘁𝗼𝗻𝗼𝗺𝘆 𝘀𝗵𝗼𝘂𝗹𝗱 𝘄𝗲 𝗴𝗶𝘃𝗲 𝗮𝗻 𝗔𝗜 𝗔𝗴𝗲𝗻𝘁?

And where should human oversight begin?

We explore the idea of a 𝗯𝗼𝘂𝗻𝗱𝗮𝗿𝘆 𝗼𝗳 𝘁𝗿𝘂𝘀𝘁 — the point where an AI Agent’s autonomy should end and human judgement should begin.

𝗜𝗻 𝘁𝗵𝗶𝘀 𝗲𝗽𝗶𝘀𝗼𝗱𝗲:

• Can AI Agents actually be trusted at work?

• What happens when AI is confidently wrong?

• How do organisations avoid both 𝗼𝘃𝗲𝗿-𝘁𝗿𝘂𝘀𝘁𝗶𝗻𝗴 and 𝘂𝗻𝗱𝗲𝗿-𝘁𝗿𝘂𝘀𝘁𝗶𝗻𝗴 AI?

• Should the level of human oversight depend on the risk of the task?

• Will humans increasingly become 𝗮𝘂𝗱𝗶𝘁𝗼𝗿𝘀 𝗼𝗳 𝗔𝗜 rather than simply users of it?

• And perhaps the hardest question: 𝗪𝗵𝗼 𝗿𝗲𝗺𝗮𝗶𝗻𝘀 𝗮𝗰𝗰𝗼𝘂𝗻𝘁𝗮𝗯𝗹𝗲 𝘄𝗵𝗲𝗻 𝗮𝗻 𝗔𝗜 𝗔𝗴𝗲𝗻𝘁 𝗺𝗮𝗸𝗲𝘀 𝗮 𝗺𝗶𝘀𝘁𝗮𝗸𝗲?

The goal isn't to decide whether AI is “good” or “bad” at its job.

It's to ask a more useful question:

💡 𝗪𝗵𝗲𝗿𝗲 𝘀𝗵𝗼𝘂𝗹𝗱 𝘄𝗲 𝗱𝗿𝗮𝘄 𝘁𝗵𝗲 𝗹𝗶𝗻𝗲 𝗯𝗲𝘁𝘄𝗲𝗲𝗻 𝘁𝗿𝘂𝘀𝘁 𝗮𝗻𝗱 𝘃𝗲𝗿𝗶𝗳𝗶𝗰𝗮𝘁𝗶𝗼𝗻?

🎥 Watch Episode 3 and join the conversation.
https://www.youtube.com/watch?v=Frfa1e1uc_s&list=PLfiNTLPjiCNs&index=1

We're also inviting HR leaders, executives, managers, consultants and practitioners to explore the 𝗘𝗮𝗿𝗹𝘆 𝗔𝗰𝗰𝗲𝘀𝘀 𝗘𝗱𝗶𝘁𝗶𝗼𝗻 of 𝗛𝗥'𝘀 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝗠𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝗔𝗜 𝗔𝗴𝗲𝗻𝘁𝘀 and challenge the ideas with your own experience.

Your feedback will help shape the final edition.

🔗 Join the Early Access Programme:
https://www.procto.biz/why-the-future-of-ai-belongs-to-hr-not-just-it

𝗪𝗵𝗲𝗿𝗲 𝘄𝗼𝘂𝗹𝗱 𝘆𝗼𝘂 𝗱𝗿𝗮𝘄 𝘁𝗵𝗲 𝗹𝗶𝗻𝗲?

Tell us what you think in the comments. 👇

24/08/2026

𝗪𝗵𝗮𝘁 𝗶𝗳 𝗔𝗜 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻 𝗶𝘀𝗻'𝘁 𝗿𝗲𝗮𝗹𝗹𝘆 𝗮𝗻 𝗜𝗧 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻?

Organisations often start their AI journey with IT. That makes sense—technology, architecture, security and implementation need strong technical ownership.

But then something happens.

AI starts changing 𝗷𝗼𝗯𝘀, 𝘄𝗼𝗿𝗸𝗳𝗹𝗼𝘄𝘀, 𝘀𝗸𝗶𝗹𝗹𝘀, 𝗮𝗰𝗰𝗼𝘂𝗻𝘁𝗮𝗯𝗶𝗹𝗶𝘁𝘆, 𝗺𝗮𝗻𝗮𝗴𝗲𝗺𝗲𝗻𝘁 𝗮𝗻𝗱 𝘁𝗵𝗲 𝘄𝗮𝘆 𝗽𝗲𝗼𝗽𝗹𝗲 𝘄𝗼𝗿𝗸.

At that point, can AI transformation still be treated primarily as a technology initiative?

That's the question we explore in 𝗘𝗽𝗶𝘀𝗼𝗱𝗲 𝟮 𝗼𝗳 𝗼𝘂𝗿 𝗽𝗼𝗱𝗰𝗮𝘀𝘁 𝘀𝗲𝗿𝗶𝗲𝘀, based on ideas from Thomas Cheah's 𝗛𝗥'𝘀 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝗠𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝗔𝗜 𝗔𝗴𝗲𝗻𝘁𝘀.

One idea particularly stood out to us:

𝗛𝗥'𝘀 𝗿𝗼𝗹𝗲 𝗺𝗮𝘆 𝗻𝗲𝗲𝗱 𝘁𝗼 𝗯𝗲𝗰𝗼𝗺𝗲 𝗯𝗼𝘁𝗵 "𝗖𝗼𝗽𝗶𝗹𝗼𝘁" 𝗮𝗻𝗱 "𝗟𝗶𝗴𝗵𝘁𝗵𝗼𝘂𝘀𝗲."

As 𝗖𝗼𝗽𝗶𝗹𝗼𝘁, HR helps the organisation redesign work, roles, skills, governance and culture around AI.

As 𝗟𝗶𝗴𝗵𝘁𝗵𝗼𝘂𝘀𝗲, HR leads by example—transforming its own processes and demonstrating what an AI-enabled workforce can actually look like.

The conversation also introduces an important shift: from thinking about the 𝗼𝗿𝗴 𝗰𝗵𝗮𝗿𝘁 to thinking about the 𝘄𝗼𝗿𝗸 𝗰𝗵𝗮𝗿𝘁—mapping tasks and outcomes, then deciding what should be done by humans and what can be handled by AI agents.

And this isn't about IT stepping aside.

Quite the opposite.

𝗛𝗥 𝗮𝗻𝗱 𝗜𝗧 𝗻𝗲𝗲𝗱 𝘁𝗼 𝗯𝗲𝗰𝗼𝗺𝗲 𝘀𝘁𝗿𝗮𝘁𝗲𝗴𝗶𝗰 𝗽𝗮𝗿𝘁𝗻𝗲𝗿𝘀, with shared governance, shared vocabulary and joint planning rather than sequential handoffs.

So here's the question we leave you with:

𝗜𝗳 𝘆𝗼𝘂𝗿 𝗖𝗘𝗢 𝗮𝘀𝗸𝗲𝗱 𝘆𝗼𝘂 𝘁𝗼𝗺𝗼𝗿𝗿𝗼𝘄 𝘁𝗼 𝗹𝗲𝗮𝗱 𝘆𝗼𝘂𝗿 𝗼𝗿𝗴𝗮𝗻𝗶𝘀𝗮𝘁𝗶𝗼𝗻'𝘀 𝗔𝗜 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻, 𝘄𝗵𝗮𝘁 𝘄𝗼𝘂𝗹𝗱 𝘆𝗼𝘂 𝗱𝗼 𝗳𝗶𝗿𝘀𝘁—𝗮𝗻𝗱 𝘄𝗵𝗼 𝘄𝗼𝘂𝗹𝗱 𝘆𝗼𝘂 𝗯𝗿𝗶𝗻𝗴 𝘁𝗼 𝘁𝗵𝗲 𝘁𝗮𝗯𝗹𝗲?

🎙️ Watch Episode 2: https://www.youtube.com/watch?v=NuDHEMxHD1w

We're also inviting HR leaders, executives, managers and practitioners to challenge these ideas through the 𝗘𝗮𝗿𝗹𝘆 𝗔𝗰𝗰𝗲𝘀𝘀 𝗘𝗱𝗶𝘁𝗶𝗼𝗻 of 𝗛𝗥'𝘀 𝗚𝘂𝗶𝗱𝗲 𝘁𝗼 𝗠𝗮𝗻𝗮𝗴𝗶𝗻𝗴 𝗔𝗜 𝗔𝗴𝗲𝗻𝘁𝘀.

👉 https://www.procto.biz/why-the-future-of-ai-belongs-to-hr-not-just-it

What do you think?

𝗦𝗵𝗼𝘂𝗹𝗱 𝗛𝗥 𝗼𝘄𝗻 𝘁𝗵𝗲 𝗽𝗲𝗼𝗽𝗹𝗲 𝘀𝗶𝗱𝗲 𝗼𝗳 𝗔𝗜 𝘁𝗿𝗮𝗻𝘀𝗳𝗼𝗿𝗺𝗮𝘁𝗶𝗼𝗻—or should ownership sit somewhere else?

When organisations begin their AI transformation, the responsibilit...

20/07/2026

For decades, organisations have managed software through IT.

But AI Agents are different.

They don't just process transactions or display information. They can understand context, execute multi-step workflows, collaborate with people, and increasingly make decisions within defined boundaries.

That raises a management question—not just a technology question.

If AI Agents become part of how work gets done, should we continue managing them like software... or start managing them like members of the workforce?

This idea became the foundation of our recent presentation at HR Carnival 2026, and later evolved into the 𝘏𝘙'𝘴 𝘎𝘶𝘪𝘥𝘦 𝘵𝘰 𝘔𝘢𝘯𝘢𝘨𝘪𝘯𝘨 𝘈𝘐 𝘈𝘨𝘦𝘯𝘵𝘴.

To continue the conversation, we've launched a new podcast series.

🎙 𝐄𝐩𝐢𝐬𝐨𝐝𝐞 𝟏: 𝐀𝐫𝐞 𝐀𝐈 𝐀𝐠𝐞𝐧𝐭𝐬 𝐄𝐦𝐩𝐥𝐨𝐲𝐞𝐞𝐬... 𝐨𝐫 𝐉𝐮𝐬𝐭 𝐒𝐨𝐟𝐭𝐰𝐚𝐫𝐞?
https://www.youtube.com/watch?v=PdPaV_T9PJM

In this episode, we explore:

• Why AI Agents are fundamentally different from traditional software
• Why workforce management principles may become increasingly relevant
• Why HR, business leaders, and IT will need to work together to lead the Hybrid Workforce

We'd love to hear your perspective.

Do you think organisations will continue managing AI as software—or will we eventually manage AI Agents as part of the workforce?

Are AI Agents Employees... or just software?As AI Agents become i...

03/07/2026

🎉 𝗣𝗿𝗼𝘂𝗱 𝗼𝗳 𝗼𝘂𝗿 𝗳𝘂𝘁𝘂𝗿𝗲 𝗶𝗻𝗻𝗼𝘃𝗮𝘁𝗼𝗿𝘀! 🥈

We believe that innovation doesn't begin when graduates enter the workforce—it begins while they're still in the classroom.

One of our missions is to 𝗯𝗿𝗶𝗱𝗴𝗲 𝘁𝗵𝗲 𝗴𝗮𝗽 𝗯𝗲𝘁𝘄𝗲𝗲𝗻 𝗮𝗰𝗮𝗱𝗲𝗺𝗶𝗮 𝗮𝗻𝗱 𝗶𝗻𝗱𝘂𝘀𝘁𝗿𝘆 by sharing practical experience, challenging ideas, and helping students develop the mindset needed to solve real-world problems.

Over the past few months, our Principal Fractional CTO & AI Transformation Advisor, Thomas Cheah, had the privilege of mentoring a team of third-year Computer Science students from Universiti Putra Malaysia (UPM) through the 𝗣𝗿𝗼𝗷𝗲𝗰𝘁 𝗘𝗻𝘁𝗿𝗲𝗽𝗿𝗲𝗻𝗲𝘂𝗿𝘀𝗵𝗶𝗽 𝗗𝗲𝘃𝗲𝗹𝗼𝗽𝗺𝗲𝗻𝘁 𝗜𝗻𝗶𝘁𝗶𝗮𝘁𝗶𝘃𝗲 (𝗣𝗘𝗗𝗜). The programme brings together industry professionals and students to transform innovative ideas into commercially viable digital products through mentoring, business modelling, prototype development, and pitching.

Together, they developed 𝗠𝗶𝗺𝗶𝗙𝗼𝗼𝗱, a campus-focused food platform that evolved from an initial idea into a well-structured business concept. Along the way, the discussions went far beyond technology—we explored customer needs, problem validation, value proposition, business models, and the art of pitching.

We're delighted to share that the team was awarded 🥈 Silver at the PEDI Colloquium.

While we're proud of the achievement, we're even prouder of the journey. Seeing the students embrace feedback, refine their ideas, and grow in confidence throughout the programme is exactly why initiatives like this matter.

👏 Congratulations to 𝗦𝗮𝗯𝗿𝗶𝗻𝗮, 𝗠𝗮𝗿𝘆𝗮𝗺, 𝗔𝘀𝗺𝗮', 𝗗𝗵𝗮𝗻𝗶𝘆𝗮𝗵, 𝗮𝗻𝗱 𝗡𝘂𝗿𝘂𝗹 𝗔𝗺𝗮𝗻𝗶 on your well-deserved achievement. We wish you all the very best in your final year and beyond.

A big thank you to the lecturers at 𝗙𝗦𝗞𝗧𝗠, 𝗨𝗣𝗠 for creating this meaningful platform for collaboration between academia and industry. We look forward to continuing our support for programmes that empower future technology professionals and entrepreneurs.

Together, we're building more than products—we're building future innovators. 🚀

29/06/2026

Everyone is talking about AI.

But most AI conversations are still happening between CEOs, IT teams, and software vendors.

What if they're leaving out one of the most important stakeholders?

At HR Carnival 2026, our Principal Fractional CTO & AI Transformation Advisor, Thomas Cheah, shared a different perspective:

"As AI Agents become part of the workforce, the challenge is no longer just technological—it becomes a workforce challenge."

And workforce challenges have always belonged to HR.

The future isn't about replacing people with AI.

It's about designing a workforce where humans and AI Agents work together effectively—with clear roles, trust, governance, and accountability.

In our latest blog, we recap the key ideas from the session, including:

✅ Why AI Agents should be managed differently from traditional software
✅ Why HR has a much bigger role to play in AI adoption than many realize
✅ The four workforce principles for managing AI Agents
✅ Three practical steps organizations can take today

📖 Read the full article: https://www.procto.biz/why-the-future-of-ai-belongs-to-hr-not-just-it](https://www.procto.biz/why-the-future-of-ai-belongs-to-hr-not-just-it

🎁 We’re also giving away a complimentary copy of our handbook, HR's Guide to Managing AI Agents, for HR leaders, managers, and business owners. Details are available at the end of the article.

Artificial Intelligence has dominated boardroom conversations over the past two years. Yet, in many organizations, those discussions have largely been driven by CEOs, IT departments, and software vendors. At the recently concluded HR Carnival 2026, organized by Kakitangan.com, our Principal Fraction...

28/05/2026

Flashback to 2010 — Procto was born from a simple belief: tech shouldn’t be a headache; it should be a bridge. 15 years later, that mission still guides every roadmap we build.

15/04/2026

Build a business that works smarter—so you don’t have to work harder.

05/03/2026

26/01/2026

Behind the scenes at Procto: our weekly strategy huddle 🚀 We talk roadmaps, risks, and even the wild ideas. Building a business isn’t just hitting KPIs — it’s building something that matters.

19/12/2025

Sometimes the best technology decision is the one you don’t make. Too many tools = more noise, not value. Our role as your fractional CTO? Pick the right things, not just the latest things. 🧭