24/02/2022
* Financial pain points – The product quality is not worth with the price and its life expectancy are lower.
* Productivity pain points – Time-consuming products and difficult to use.
* Process pain points – Poor website experience and the button of the website is not functioning. Most likely, users will abandon their shopping cart.
* Support pain points – Don’t have a customer support team to assist customers questions after they have purchased the products, it will largely affect your customer retention and customer loyalty.