19/09/2026
PUBLIC AWARENESS – PLEASE BE EXTRA CAUTIOUS WHEN RENTING AT LSH33 CONDOMINIUM
BEWARE OF THIS AGENT "FELICIA CHIN- FROM IQI GLOBAL REALTY"
PUBLIC AWARENESS – PLEASE BE EXTRA CAUTIOUS WHEN RENTING AT LSH33 CONDOMINIUM
BEWARE OF THIS AGENT "FELICIA CHIN- FROM IQI GLOBAL REALTY"
Please Exercise Caution When Dealing With This LSH33 Condominium Rental Advertisement
This public awareness notice is issued to encourage members of the public to exercise caution when responding to rental advertisements involving LSH33 Condominium, Kuala Lumpur, particularly advertisements published through "Serene property's Post" and transactions involving individuals identifying themselves
What Happened
An Individual (we name Mina - not her real name to protect her privacy) entered into a rental transaction after responding to a Facebook advertisement published through "Serene property's Post", which displayed photographs of the LSH33 condominium unit.
During the transaction, dealt with individuals identifying themselves as:
- Felicia Chin (presented as a property negotiator using IQI Global branding).
- En. Shahrul (representing the landlord/property).
- Nurwafa Hanisah Binti Kamal (whose bank account/details were used during the transaction).
The purpose of this notice is to promote public safety while the relevant authorities continue their investigation.
Summary of the Reported Incident
A complainant reported entering into a rental transaction for Unit A-33-06, LSH33 Condominium after responding to a Facebook advertisement displaying photographs of the unit.
During the transaction, a total payment of RM4,000 was made towards the booking and rental deposit.
According to the complainant, several issues occurred throughout the transaction.
Reported Pattern of Changing Arrangements
The complainant reported that arrangements communicated earlier were repeatedly changed at later stages of the transaction.
Among the reported changes were:
Previously agreed payment arrangements being changed at the last minute.
New payment conditions introduced after earlier agreements had already been communicated.
Different bank account details under different names being provided during the payment process.
New conditions being imposed before the release of the keys and access cards.
Additional deductions being proposed after the handover process did not proceed.
The complainant stated that these changes created uncertainty because each new requirement differed from previous discussions.
Reported Conduct During Handover
According to the complainant:
Payment alternatives were offered, including payment to the previously used account and payment in person.
Those alternatives were reportedly declined.
Keys and access cards were not handed over despite the complainant's readiness to complete the transaction.
Reported Deposit Deductions
The complainant further reported receiving a proposal to deduct amounts from the RM4,000 already paid, including:
RM300 described as an "Agreement" amount.
RM300 per day, including a calculation of RM2,400 for eight days.
The complainant disputes these proposed deductions because they were reported as being inconsistent with the rental agreement that had been signed.
Concern Regarding the Property Negotiator
The complainant reported repeated attempts to contact Felicia Chin, who was presented during the transaction as the property negotiator using IQI Global branding.
According to the
, calls and messages requesting assistance regarding the payment and handover were not answered, and no assistance was received during the critical stage of the transaction.
Police Investigation
The complainant has lodged an official police report.
According to information communicated to the complainant by the investigating police officer, the matter is under police investigation and multiple victims connected to the investigation have been identified.
The investigation remains with the relevant authorities.
Public Safety Reminder
Members of the public are encouraged to independently verify before making any rental payment:
- Verify the negotiator's REN registration.
- Verify the agency affiliation directly with the agency.
- Verify the landlord or property owner's identity.
- Verify the bank account receiving payment.
- Ensure all payment terms, deposits, deductions and refund conditions are documented in writing.
Keep copies of advertisements, screenshots, receipts and conversations.
Do not rely solely on Facebook advertisements, WhatsApp profiles, business cards or agency logos.
Purpose of This Notice
This notice is published solely as a public awareness and consumer safety reminder so that prospective tenants can take appropriate precautions before entering into any rental transaction.
The public is encouraged to conduct independent verification and allow the relevant authorities to complete their investigation.
VERIFY FIRST. PAY SECOND.
OFFICIAL REPORT HAS BEEN LODGED
For transparency and public awareness, this matter has been officially reported to the Royal Malaysia Police (PDRM).
An official police report was lodged at Batu Mudah Police Station, Gombak, regarding this rental transaction involving LSH33 Condominium, Kuala Lumpur.
The matter is currently under police investigation. Supporting evidence, including the rental agreement, payment records, WhatsApp conversations, Facebook advertisement, and other relevant documents, has been submitted to the authorities.
This public awareness notice is shared to encourage members of the public to exercise caution and independently verify rental transactions before making any payment.
According to information communicated to the complainant by the investigating police officer during the reporting process, the investigation is ongoing and multiple victims connected to this case have been identified.
The complainant is cooperating fully with the police investigation and encourages anyone who believes they may have experienced a similar incident to contact the appropriate authorities.
May Allah SWT protect everyone from financial loss, deception and injustice. Ameen Ya Rabbal 'Alameen
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