Infinite Hospitality Group

20/08/2026

A little story from Mount Santubong to Larnaca — and a bigger lesson about how culture shapes the way we communicate, understand and work with one another.
Sometimes, what we see, hear or interpret may mean something completely different to someone from another culture.
The key is simple: Pause. Observe. Listen. And, when necessary, ask.
Thank you to the Sarawak Tribune for featuring this piece. 🙏
Read the full article here: https://www.sarawaktribune.com/lessons-from-mount-santubong-to-larnaca/ – Sarawak Tribune
And yes… that mysterious sound on Mount Santubong was most likely a hornbill. 😄🦜

25/07/2026

🎸 Ready to Rock, Kuching? 🤘

If you're heading to ROCK-IN-THE-CITY 2026, make your concert experience even better with a comfortable stay at Hotel 98 Kuching!

Conveniently located in the heart of the city, Hotel 98 is the perfect place to recharge after an unforgettable night of live music.

🎶 Rock the night.
🛏️ Rest in comfort.
📍 Stay at Hotel 98.

Check out Hotel 98's latest post and book your stay today!

21/07/2026

With gratitude to Sarawak Tribune for featuring this thoughtful piece from our associate. ✨ The evolution from humble bread vans to boutique bakeries speaks volumes about the enduring power of craftsmanship. At Infinite Hospitality Group, we believe that behind every handmade creation is a story of resilience, passion, and connection—values we hold dear in everything we do. Thank you for celebrating these unsung heroes of the food world. 🌟

From the bread van of childhood to today's boutique bakeries, the appeal of handmade creations remains strong. As consumers seek more personalised and meaningful products, artisans continue to prove that quality, creativity and human connection are worth preserving despite the challenges of running a small business.



Read more: https://www.sarawaktribune.com/meet-the-makers-redefining-quality/

16/07/2026

Embracing the Future of Hospitality Technology

Infinite Hospitality Group was delighted to attend Oracle Hospitality | Customer Connect Kuala Lumpur on 16 July 2026 at Oracle's Kuala Lumpur office.

The forum brought together hospitality Commercial, Operations and IT leaders to explore the latest innovations shaping the future of our industry. From digital transformation and operational excellence to enhancing the guest journey, it was an insightful afternoon learning how Oracle's Unified Hospitality Platform is empowering hotels to improve efficiency, strengthen connectivity, and drive sustainable business growth.

Technology continues to redefine hospitality, and staying ahead of these advancements enables us to deliver smarter, more seamless, and more memorable guest experiences for our clients and partners.

A special pleasure catching up with Jatin and Hazel once again. It's always encouraging to reconnect with industry friends, exchange ideas, and strengthen partnerships that will continue to shape the future of hospitality.

At Infinite Hospitality Group, we remain committed to continuous learning, innovation, and bringing world-class hospitality solutions to Malaysia and beyond.

07/07/2026

Thank you Sarawak Tribune for featuring Infinite Hospitality Group article this week.

Sarawak’s hidden gems, from Three Sisters Waterfall to Kampung Sapit, are drawing travellers seeking authentic, nature-based experiences. As tourism grows, responsible travel and community support remain key to preserving the state’s rich heritage and natural beauty.



Read here: https://www.sarawaktribune.com/sarawaks-secret-sanctuaries-the-heartbeat-of-responsible-travel/

25/06/2026

Unlocking Hotel Revenue in the Digital Age

At Infinite Hospitality Group, we believe that successful hotel revenue management is no longer about simply selling rooms; it is about managing an entire ecosystem of demand, distribution, intelligence, pricing, and guest engagement.

The diagram below illustrates the evolution of modern hotel commerce through the SiteMinder Revenue Control Centre, where every revenue-generating function is connected and working together in real time.

🔹 Distribution
Connect to hundreds of OTAs, GDS networks, metasearch platforms, direct booking channels, and payment gateways through a single platform. This ensures maximum market visibility while maintaining rate and inventory accuracy across all channels. SiteMinder connects hotels to more than 450 distribution channels globally.

🔹 Revenue Management
Move beyond static pricing. Dynamic pricing, yield rules, promotions, inventory controls, and real-time alerts help hotels respond instantly to changing market conditions and demand patterns. AI-powered recommendations assist hotels in optimising rates and occupancy.

🔹 Intelligence
Data is the new currency of hospitality. Business intelligence, market intelligence, demand forecasting, and rate parity monitoring provide hotel operators with actionable insights to make smarter commercial decisions. SiteMinder iQ analyses billions of reservation data points to identify opportunities and forecast future demand.

🔹 One Revenue Control Centre
Instead of managing multiple disconnected systems, modern hotels can operate from a unified commercial platform where distribution, pricing, forecasting, payments, guest engagement, and business intelligence work together seamlessly.

For many hotels, especially independent properties, the challenge is no longer obtaining data — it is transforming that data into profitable decisions. The future belongs to hotels that can leverage technology to sell the right room, to the right guest, at the right price, through the right channel.

At Infinite Hospitality Group, we continuously explore innovative technologies and best practices that help hotel owners maximise revenue, improve operational efficiency, and stay competitive in an increasingly digital marketplace.

23/06/2026

We are honoured and grateful to Sarawak Tribune for featuring the insightful article by Dr. Mark on the importance of leadership and employee engagement in the hospitality industry.

As highlighted in the article, guests may remember the comfort of a room or the quality of a meal, but what leaves a lasting impression is often the human connection created by a dedicated and engaged team.

At Infinite Hospitality Group (Malaysia) Sdn Bhd, we firmly believe that great hospitality begins with great leadership. Developing capable managers and empowering employees to deliver exceptional guest experiences remain at the heart of everything we do.

Our sincere appreciation to Sarawak Tribune for providing a platform to share industry knowledge and best practices that contribute to the growth and excellence of Sarawak's hospitality sector.

We invite our hospitality colleagues and industry partners to read the full article and join the conversation on building stronger hotel teams and memorable guest experiences.

LET’S be honest: guests may appreciate the comfort of their room or a great meal but what they genuinely remember most is how your team made them feel.

Behind every memorable stay is a team of hotel employees who are not merely getting through their shift, but who remain focused, composed and genuinely engaged in their work.

Read more at: https://www.sarawaktribune.com/why-great-hotel-managers-build-engaged-teams/

22/06/2026

Well done and heartfelt congratulations to Core System Technologies Sdn Bhd! This is a fantastic achievement and a proud moment for all Sarawakians. Wishing you continued success and even greater milestones ahead! 🎉👏🌟

19/06/2026

A sincere thank you to SiteMinder for the invitation to participate as a panel speaker in the Asia Mid-Year Hotel Booking Trends Webinar 2026.

It was a privilege to share perspectives alongside industry professionals and discuss the evolving trends shaping our hospitality landscape across Asia.

The data presented reinforced an important reality: the hospitality industry is becoming increasingly dynamic. Traditional booking patterns are shifting, lead times are changing, new opportunities are emerging, and guest behaviours continue to evolve.

As hoteliers, we must remain agile in our forecasting, inventory management, pricing strategies, and distribution decisions. More importantly, we need to move beyond looking at individual metrics in isolation and adopt a more holistic approach to revenue management, one that balances occupancy, ADR, length of stay, guest value, market mix, and profitability.

My appreciation also goes to everyone who joined the webinar and contributed to the discussion. I hope the insights shared will help hotels across the region make better-informed decisions and position themselves for sustainable growth in the months and years ahead.

For those who missed the live webinar on 17 June 2026, you can still access the recorded session by registering here:

🔗 https://event.on24.com/wcc/r/5369292/51E58B991D6EA0205303473AE1D1D237

The future belongs to hotels that can anticipate change, adapt quickly, and turn data into action.

30/05/2026

Wishing all our guests, friends and families a blessed Hari Gawai celebration 2026!