13/05/2025
We're Hiring! | IT Assistant Engineer
Salary: RM2,800 – RM3,500
Includes OT allowance, car & petrol allowance (if using own transport)
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Working Hours:
• Monday to Friday: 8:30 AM – 6:00 PM (1-hour lunch break)
• Saturdays: Work on the 1st, 3rd, and 5th Saturdays (if any) – 8:30 AM to 1:00 PM
• 2nd and 4th Saturdays are OFF
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What We Offer:
• On-the-job training
• Career progression opportunities
• Personal development support
• Supportive and friendly team culture
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Responsibilities:
• Handle the processing of all orders with accuracy and timeliness
• Respond to customer inquiries via phone and email in a professional and courteous manner
• Deliver fast sales practices and provide excellent customer service
• Disciplined tracking of all sales activities
• Process sales orders and maintain up-to-date customer records
• Inform customers of unforeseen delays or problems
• Liaise with other departments (e.g. Technician, Purchasing, Billing) to ensure smooth order fulfilment and customer satisfaction
• Responsible for coordinating engineer schedules, planning service appointments and ensuring smooth communication between customers and the technical team
• Involves scheduling tasks, managing customer requests, optimizing engineer availability, and handling administrative planning duties
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Requirements:
• Candidate must possess at least SPM / Diploma in any field
• Good communication and interpersonal skills
• Experience in scheduling, coordination, or administrative planning
• Strong organizational and time management skills
• Excellent verbal and written communication skills
• Ability to handle multiple tasks and adapt to changes
• Required languages: Bahasa Malaysia and English
• Fresh graduates are welcome to apply
• Advanced level in Microsoft Office
• Good at communication, assisting department head / teammates in completing daily orders and paperwork
• Ability to stay motivated, manage multiple responsibilities, and focus on tasks while tracking others
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Preferred:
• Strong interest in IT
• Experience in IT industries
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Interested candidates, please contact us at:
018-5755369
