14/10/2026
💬 Managing Conflict & Difficult Conversations Using Emotional Intelligence
Difficult conversations are part of every workplace. The key is knowing how to communicate calmly, manage emotions and handle conflict professionally.
Join us for a practical 1-hour session to learn how to:
✨ Crucial Conversations: What & Why
✨ Conflict in Crucial Conversations
✨ Managing Emotions Under Pressure
✨ Feedback with Radical Candor
👩🏫 Trainer: Rashmi Raghav
📅 16 October 2026 (Friday)
⏰ 8.00 PM – 9.00 PM
💻 Online via Zoom
Register Link: https://xpresspointservices.com/programme-registration.php?programme_id=125
📞 016-772 3555 / 016-2871 1137
Communicate with clarity. Manage emotions. Turn conflict into connection.
📩 Register now and strengthen your workplace communication skills!