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Breakthrough Academy (M) Sdn Bhd 是一家专注于协助马来西亚中小企业及大型企业提升人才素质、强化团队建设及优化组织体系的咨询与培训机构。

我们专注于:
✅跨世代人才管理咨询
✅企业培训(可申请HRDC)
✅战略性团队建设与团队转型

我们秉持人文管理理念,帮助组织超越传统培训,迈向结构化、可持续的人才发展与团队协同。

我们的目标很简单:
👉 更优秀的人才
👉 更强大的团队
👉 更完善的体系 选择大于努力。越来越多的人想要干一番大事业却不知道怎么开始,身边的许多朋友想要努力改变却不知道朝哪个方向发展,太多的管理者想要将企业做大做强却没有方法,“突破学院”顺应需求而诞生。

我们的目标是帮助企业突破困境,让更多的人过上富足的生活,让企业找准定位并拥有致胜动力,促使企业在竞争中脱颖而出;我们发扬人本主义,熟知人性,重视学员的内在诉求,在清晰的自我认知中取长补短,实现时间自由、财务自由、心灵自由。

我们不甘平凡,以生命影响生命,让每个人都能实现自我成长。

AI May Not Replace Your Team — But It Will Change Their JobsAlmost 80 million workers across ASEAN are employed in occup...
04/10/2026

AI May Not Replace Your Team — But It Will Change Their Jobs

Almost 80 million workers across ASEAN are employed in occupations with some exposure to generative AI.

However, only 3.3% of the workforce is in the highest exposure category, and there is currently no evidence of widespread AI-driven job losses.

The immediate question for SMEs is therefore not only:
“Who can AI replace?”

A better question is:
“How should we redesign work when people can work with AI?”

AI is already exposing common management weaknesses:
- Too much repetitive work
- Unclear job responsibilities
- Weak performance standards
- Training that does not change workflows
- Employees using AI without clear guidelines

SMEs can begin with the 4R AI Job Redesign Framework:
1. Remove
Reduce repetitive and low-value work.

2. Reassign
Redirect employees towards judgement, customers, collaboration and problem-solving.

3. Reskill
Train employees to verify AI output, protect data and apply professional judgement.

4. Redefine
Update roles, responsibilities and performance expectations.

Humanistic Management does not mean protecting every old task from technology.

It means redesigning work and developing people before treating headcount reduction as the first solution.

Reflection question:
Has your company added AI to an existing job, or redesigned it for human–AI collaboration?

AI未必会取代你的团队,却一定会改变他们的工作

东盟接近8,000万名劳动者所从事的职业,可能在不同程度上受到生成式AI影响。

只有3.3%的劳动人口处于最高暴露类别,而且目前没有证据显示AI已经造成大规模失业。

因此,中小企业目前不应该只问:
“AI可以取代谁?”

一个更成熟的问题是:
“当员工可以与AI共同工作时,我们应该如何重新设计工作?”

AI正在暴露许多常见的管理问题:
- 重复工作太多
- 岗位责任不清楚
- 绩效标准薄弱
- 培训没有改变工作流程
- 员工使用AI,却没有清楚规范

中小企业可以从 4R AI岗位重塑框架 开始:

1. Remove|移除
减少重复及低价值工作。

2. Reassign|重新分配
让员工把时间投入判断、客户、协作与解决问题。

3. Reskill|能力升级
训练员工检查AI内容、保护资料和运用专业判断。

4. Redefine|重新定义
更新岗位、责任和绩效要求。

人本管理并不代表保护每一项旧工作,不让科技改变。

它代表企业应该先重新设计工作和发展员工,而不是一开始就把减少人力当成答案。

反思问题:
你的企业只是把AI加入一个旧岗位,还是已经重新设计岗位,让人与AI有效协作?

#人才管理 #岗位重塑 #领导力发展 #未来职场

03/10/2026

未来最值钱的员工,不是最会用AI的人

很多人以为,未来职场拼的是谁更会用AI。

但真正拉开差距的,可能不是工具本身。

AI可以帮你分析、调研、整理、执行,
可最后要不要用、怎么判断、怎么创新、怎么沟通,还是回到人。

所以企业真正要准备的,不只是AI工具,
而是员工有没有升级成“Human + AI”的工作方式。

完整内容请到 YouTube 搜索:
Kalvin Goh 管理手册讲堂

你觉得AI时代,员工最不能被取代的能力是什么?

#人才管理 #人机协同 #未来工作 #领导力 #沟通能力 #创新能力 #企业管理

30/09/2026

AI都已经进公司了,你的KPI还停在旧时代吗?

很多公司已经开始用AI,
但绩效评估还在看:

几点上班、几点下班、做了多少、忙了多久。

问题是——
当AI已经可以帮员工省下大量时间,
你还用“工作时间”来衡量表现,真的合理吗?

未来的KPI,看的应该不是谁最忙,
而是谁真正创造了价值。

完整内容请到 YouTube 搜索:
Kalvin Goh 管理手册讲堂

你公司的KPI,现在比较重视“过程”,还是“结果”?

#人才管理 #绩效管理 #结果导向 #企业管理 #人才发展 #工作效率

AI Saves Time. Why Are Employees Still Getting Busier?EY found that Malaysian employees using GenAI report:81% significa...
30/09/2026

AI Saves Time. Why Are Employees Still Getting Busier?

EY found that Malaysian employees using GenAI report:
81% significant time savings — yet 68% say workload increased.

Where did the saved time go? Often AI speeds tasks but companies don’t redesign work: a 4‑hour job becomes 2 hours, then managers say “do more.” Or AI is grafted onto existing processes:
→ AI generates
→ Employee checks and reformats
→ Same approvals and reporting
AI becomes another layer of work.

The bigger question isn’t just “How much time can AI save?” but “What higher‑value work should replace what AI removes?” Customer relationships? Problem‑solving? Better decisions? Learning? Process improvement?

AI productivity should create capacity, not just more workload.

On 30 September I’ll dive deeper into redesigning work, leadership, KPIs and Human+AI collaboration on my YouTube channel.

If AI gave every employee five extra hours a week, what would you want them to do differently?

AI省了时间,为什么员工反而越来越忙?

EY在马来西亚使用GenAI的员工中发现:
81%表示明显省时,但68%工作量增加。

省下的时间去哪了?常见原因是AI让任务更快,但企业未重塑工作:4小时变2小时,接着被要求“做更多”。或者AI只是加在旧流程上:
→ AI生成
→ 员工核对并转回旧格式
→ 相同的审批与报告
AI反成了额外负担。

管理层应问的不是单纯“AI能省多少时间?”,而是“AI拿走的工作,应由什么更高价值的工作替代?”客户关系?解决问题?更好决策?学习?流程改进?

AI带来的生产力应创造容量,而不是增加工作量。

我会在9月30日的YouTube视频中,进一步拆解如何重设计工作、领导、KPI与Human+AI协作。

如果AI每周为员工多出5小时,你希望他们用来做什么有价值的事?

#人才管理 #岗位重塑 #人工智能 #未来职场

26/09/2026

AI时代,领导最大的价值已经不是“知道答案”

以前主管的价值,可能是检查、纠错、给答案。

但AI越来越强以后,真正重要的能力正在改变。

因为AI可以帮你执行、整理、分析,
但它不能替你承担判断、决定和风险。

未来领导者最值钱的,不只是会用AI,
而是能不能提出更好的问题。

完整内容请到 YouTube 搜索:
Kalvin Goh 管理手册讲堂

你觉得未来领导者最重要的是“会回答”,还是“会提问”?

#人才管理 #领导力 #管理能力 #企业管理 #未来工作 #管理者 #人才发展

Using AI Does Not Mean You Have Redesigned the JobMany companies introduce AI like this:“Use ChatGPT.”“Use AI for report...
23/09/2026

Using AI Does Not Mean You Have Redesigned the Job

Many companies introduce AI like this:
“Use ChatGPT.”
“Use AI for reports.”
“Use AI to work faster.”

But everything else stays the same:
- Same job.
- Same workflow.
- Same responsibilities.
- Same KPIs.

Then they wonder why productivity has not changed much.

The issue may not be the AI.

It may be weak job design.

A simple starting point:

- Remove
What repetitive, administrative or low-value work can AI reduce?

- Reassign
Where should employees use the time that AI saves?

Not simply:
“Do more work.”

But perhaps:
→ Build customer relationships
→ Solve problems
→ Improve quality
→ Make better decisions
→ Do work requiring human judgement

The first question should not be:
“Who can AI replace?”

It should be:
“What work should AI remove, so people can create more value?”

Remove and Reassign are only part of the full approach.

On 30 September, I will break down the complete 4R Job Redesign framework in my YouTube video.

公司用了AI,不代表岗位已经升级

很多企业的AI转型是这样的:
“以后用ChatGPT。”
“报告让AI帮忙。”
“用AI做快一点。”

但是其他东西完全没变:
一样的岗位。
一样的流程。
一样的责任。
一样的KPI。

最后老板发现:
为什么用了AI,效率好像没有提升多少?

问题可能不是AI。

而是:
岗位设计根本没有改变。

可以先从两个方向检查:

- Remove|移除
有哪些重复、行政性高、低价值工作可以让AI减少?

- Reassign|重新分配
AI省下来的时间,员工应该拿去创造什么更高价值?

不是简单地:

“那你就多做一点。”

而是可以转去:
→ 客户关系
→ 问题解决
→ 品质改善
→ 判断与决策
→ 更需要人的经验和判断的工作

所以企业第一个问题不应该是:
“AI可以取代谁?”

而应该是:
“AI应该先拿掉什么工作,让人能够创造更高价值?”

Remove和Reassign还只是其中一部分。

我会在 9月30日的YouTube视频 中,完整拆解 4R Job Redesign岗位重塑框架。

#人才管理 #岗位重塑 #人工智能 #未来职场

23/09/2026

AI帮你省时间,为什么员工反而更忙?

很多公司用了AI以后,速度真的变快了。

但奇怪的是——
员工没有更轻松,工作量反而越来越多。

问题可能不是AI不好用,
而是企业只是把AI塞进旧流程,却没有重新设计工作。

真正的AI转型,不是“做快一点”,
而是重新决定:什么应该让AI做,什么必须由人判断。

完整内容请到 YouTube 搜索:
Kalvin Goh 管理手册讲堂

你公司现在是在“使用AI”,还是已经开始“重新设计工作”?

#人才管理 #工作重设计 #人机协同 #未来工作 #企业管理 #员工管理

SOPs keep getting longer — so why do the same mistakes keep happening?When staff slip up, the usual fix is: add more ins...
16/09/2026

SOPs keep getting longer — so why do the same mistakes keep happening?

When staff slip up, the usual fix is: add more instructions.
More pages. More bullet points. More checklists.

But more detail ≠ deeper understanding.

The real issue might be how we pass on knowledge. Consider three formats:
- Text — best for rules, specs and reference.
- Visuals — great for showing the correct outcome.
- Video — essential when people need to learn sequences, motion and hands-on steps.

That doesn’t mean every SOP should be a video. The right question is: what should people read, what should they look at, and what needs to be shown in action?

This matters when critical know-how lives in “Ask the senior — they’ll show you.” When that person leaves, the SOP may document the steps but not the practical know-how.

On 14 September I’ll explain how workplace knowledge transfer has changed and where Video SOP fits into the mix.

Is your SOP issue just poor documentation — or a breakdown in knowledge transfer?

SOP 越写越长,员工为什么还老犯同样的错?

遇到错误,企业常常做法是:再加说明。
更多页数、更多要点、更多 Checklist。

但信息越多,不代表理解更深。

问题可能出在知识传递的方式。试着分三种媒介看:
- 文字 — 适合规则、规格和参考资料。
- 图像 — 适合展示正确的成果应是什么样。
- 视频 — 当需要理解动作顺序、流程与实操时最有用。

这并不意味着每个 SOP 都该拍成影片。更关键的是:哪些要让员工读?哪些要让他们看?哪些必须示范出来?

尤其当关键经验靠着「去问那位资深员工具体怎么做」在传承时,一旦那人离开,SOP也许记下了步骤,卻没留下真正会做的方法。

我会在 9 月 14 日的 YouTube 视频中,拆解知识传承的演进,以及 Video SOP 在体系中的定位。

你的 SOP 问题,是文件不够完整,還是知识没有被有效传出去?

#人才管理 #知识传承 #员工培训 #流程管理

Your SOP Is Getting Longer. Why Are Employees Still Making the Same Mistakes?When employees err, companies often add mor...
09/09/2026

Your SOP Is Getting Longer. Why Are Employees Still Making the Same Mistakes?

When employees err, companies often add more instructions — more pages, explanations, checklists. But more information ≠ better understanding. The real issue may be how knowledge is transferred.

Consider three formats:
Text — for rules, specifications, reference.
Visuals — to show what the correct result looks like.
Video — to demonstrate sequence, movement, and ex*****on.

Not every SOP needs a video. The question is: what should employees read, what should they see, and what should be demonstrated?

This matters when vital know-how lives in “Ask the senior employee.” When they leave, the SOP may document the process but not the practical know-how.

On 14 September I’ll explain how workplace knowledge transfer has evolved and where Video SOP fits. Is your SOP issue really documentation — or a knowledge-transfer problem?

SOP 越写越长,为什么员工还是重复做错?

员工犯错,企业常以增加说明应对:更多页数、更多注意事项、更多 Checklist。但资料更多 ≠ 理解更好。问题可能在于知识传递方式。

三种媒介:
文字 — 适合规则、规格和参考资料。
图像 — 展示正确结果应是什么样。
视频 — 展示动作、顺序与实际操作。

并非所有 SOP 都要拍视频。应问:哪些该读?哪些该看?哪些该示范?

尤其当经验仰赖“问 Senior”时,对方一走,SOP 可能只记录流程,却没留下实际会做的方法。

我会在 9 月 14 日的 YouTube 视频 中,说明知识传承如何演变以及 Video SOP 的定位。你的 SOP 问题,是文件不够,还是知识没被有效传出?

#人才管理 #知识传承 #员工培训 #流程管理

“We Already Have an SOP.” So Why Are Employees Still Getting It Wrong?Having an SOP does not automatically mean employee...
02/09/2026

“We Already Have an SOP.” So Why Are Employees Still Getting It Wrong?

Having an SOP does not automatically mean employees understand the process.

A company can document everything and still face:

Repeated mistakes
New employees asking the same questions
Different people using different methods
Senior staff constantly correcting juniors
SOP files that nobody actually uses during work

Why?

Because documenting knowledge and transferring knowledge are two different things.

A written instruction may tell employees:

“Remove the filter and clean it properly.”

But a new employee may still not know:

What does the filter look like?

How should it be removed?

What does “properly cleaned” actually mean?

The information exists.

But the understanding may still be missing.

The real purpose of an SOP should not simply be:

“We documented the process.”

It should be:

“Different employees can perform the process correctly and consistently.”

Sometimes text is enough.

Sometimes employees need diagrams, demonstration or something more visual.

In my 14 September YouTube video, I will explain how workplace knowledge transfer has evolved and why some companies are beginning to rethink traditional written SOPs.

Does your SOP document the work — or actually teach people how to do it?

“我们已经有SOP了”,为什么员工还是一直做错?

公司有SOP,不代表员工真正理解流程。

企业可以把所有东西都写下来,却仍然面对:

相同错误不断发生
新人重复问一样的问题
不同的人有不同做法
老员工不断帮新人纠正
SOP文件存在,却没有人在实际工作时使用

为什么?

因为:

把知识记录下来,和把知识真正传给员工,是两回事。

例如SOP写:

“把Filter拆下来并正确清洁。”

新人可能还是不知道:

Filter到底是哪一个?

怎样拆才正确?

清洁到什么程度才算合格?

资料已经写了。

但员工需要的“理解”可能还没有出现。

所以,SOP真正的目标不应该只是:

“我们已经把流程写下来了。”

而应该是:

“不同员工都能够稳定地把流程做对。”

有些工作用文字就够。

有些需要图片、示范,甚至更直观的方式。

我会在 9月14日的YouTube视频 中,进一步解释企业知识传承方式如何一步一步演变,以及为什么传统文字SOP可能已经不足以解决某些执行问题。

你的SOP只是记录工作,还是能够真正教会员工把工作做对?

#人才管理 #知识传承 #员工培训 #流程管理

Address

No. 6, TKT 2, Jalan Perniagaan Bakri 1, Pusat Perniagaan Bakri
Johor Bahru
84000

Opening Hours

Monday 09:00 - 17:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 09:00 - 17:00

Telephone

+601172717688

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