Serviica Consultants

Serviica Consultants We’re a new kind of service consultancy company that combines an innate understanding of the service Conversations between people are nothing new.

In fact, they help define what it means to be human. It’s no surprise then that we’re spending less of our time-consuming broadcast media and more of it having conversations in communities within social media. The age of deference is over. People are talking about brands at all hours of every day, in countless forms of social media. We increasingly seek out opinions online about products and servi

ces before making purchase decisions. These are trusted more than a brand’s own website, and a lot more than advertising. There is a proven link between online conversation and sales. By helping businesses engage in honest and meaningful conversations, we believe the business will earn the credibility to participate within these communities, gain advocates and increase brand awareness through word of mouth.

Most F&B businesses are quickly adjusting prices with the cost of raw food rising, with no end in sight.And from persona...
27/11/2022

Most F&B businesses are quickly adjusting prices with the cost of raw food rising, with no end in sight.

And from personal observations, F&B business owners do NOT have a system in place to monitor their food inventory and cost of goods. Primarily, relying on the traditional "purchase and sell method" which is "Buy at $XX, sell at X3 or more".

And when it is too late, they ask, "how come I spend so much on buying when sales are low? So they adjust the prices again and we consumers are the ones bearing this pain.

Is your F&B Business facing this? And how do you prevent this?
Reach out to me, and I will offer you some ideas that you make take and start putting in place.


Do you know that strategically positioning your food items on your menu, can increase your sales immediately?Follow us t...
07/09/2022

Do you know that strategically positioning your food items on your menu, can increase your sales immediately?

Follow us to learn how.



05/02/2018

DO YOU KNOW THAT BY PROPER POSITIONING YOUR FOOD ON THE MENU CAN INCREASE SALES? HOW DO I DO THAT?

Here's a start. Group your menu items in these categories.
"A Stars" (high profit, high sales)
"Guest Stars" (high profit, low sales)
"Twillights" (low profit, high sales)
"Bins" (low profit, low sales)

The general idea is that you want to
- show off your A STARS
- improve your GUEST STARS
- keep your TWILIGHTS
- generally sell or drop your BINS.

By figuring out which of your foods fall into these categories, organizing your menu becomes much, much easier.

If you don't have sales figures for your menu items to categorize them, take some time to gather the data so you can make the most profitable decision when creating a layout.



Food & Beverage Business owners have a commitment to build their service teams and develop their knowledge and skills, t...
30/10/2016

Food & Beverage Business owners have a commitment to build their service teams and develop their knowledge and skills, that will progress themselves and the business.

Do you realize that there are more than 10 Service Touch Points in every F&B restaurant? Are your staff trained to excel in all of them? It may just boost your restaurant's image, service and...

14/02/2016

"The illiterate of the 21st century will not be those who cannot read and write, but those who cannot learn, unlearn, and relearn." -Alvin Toffler

24/10/2015

Service is a CORE component in every business. Even more so, when your growth is hugely dependent on how your customers engage with you. Not knowing what your customers think and say about your business, are the first signs of danger.

Address

Mutiara Damansara
Petaling Jaya
47800

Opening Hours

Monday 09:00 - 16:45
Tuesday 09:00 - 16:45
Wednesday 09:00 - 16:45
Thursday 09:00 - 16:45
Friday 09:00 - 16:45

Telephone

+60146112260

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