REDtone

REDtone Welcome to REDtone Facebook Fan Page! Join us for more updates! A subsidiary of Berjaya Corporation Bhd, REDtone was listed on Bursa Malaysia in 2004.

REDtone Digital Berhad is an integrated telecommunications service provider catering to niche market segments. A well respected home-grown brand founded in 1996, REDtone has evolved from a voice provider to one that offers an extensive range of services under three main categories:

1. Telecommunications Services
2. Managed Telecommunications Network Services
3. Industry Digital Services

REDtone

is the only provider with infrastructure integration expertise in the industry. We are also a Multimedia Super Corridor (MSC) status company that has garnered more than 24 local and global awards. REDtone holds licenses for Network Facilities Provider (NFP), Network Service Provider (NSP), Applications Services Provider (ASP), LTE (4G) and Satellite services. REDtone Digital Berhad
200201028701 (596364-U)

Celebrating the heart and hustle of those who make a difference every day. Your dedication, in every role and at every l...
01/05/2026

Celebrating the heart and hustle of those who make a difference every day. Your dedication, in every role and at every level, is what moves us forward. Wishing everyone across the workforce a restful and very Happy Labour Day!

REDtoners came together this afternoon to embrace the beautiful spirit of Hari Raya! From the first bite of delicious fo...
02/04/2026

REDtoners came together this afternoon to embrace the beautiful spirit of Hari Raya! From the first bite of delicious food to the endless laughter shared, it was a day dedicated to the connections that make us more than just colleagues. A big shout-out to our HR team for organising such a wonderful session and bringing us all together.

What is an AI agent and why are businesses rapidly adopting it in 2026?AI agents are no longer just a concept. They are ...
02/04/2026

What is an AI agent and why are businesses rapidly adopting it in 2026?

AI agents are no longer just a concept. They are already transforming how companies automate workflows, improve response times, and scale operations more efficiently.

If your organisation is exploring AI, this is a practical place to start.

👉 Read the full guide: https://www.redtone.com/reference/what-is-an-ai-agent-2026-guide/

Struggling with slow HR processes and manual tasks?The reality is, your workforce doesn’t stop at 5 PM and HR requests d...
26/03/2026

Struggling with slow HR processes and manual tasks?

The reality is, your workforce doesn’t stop at 5 PM and HR requests don’t either. Yet most HR teams are still handling things manually, from answering employee queries to processing leave and onboarding.

At REDtone, we’re helping businesses simplify all of that with an AI HR Agent that works alongside your team.

What can it do?

âś” Answer employee queries instantly, anytime
âś” Automate leave and claims without the back-and-forth
âś” Make onboarding smoother for new hires

Why it matters

âś” Less time spent on admin work
âś” Faster response for employees
âś” A more efficient and responsive HR team

Less paperwork. More people focus.

If you’re looking to modernise your HR operations, this is a good place to start.

👉 Book a demo with REDtone
👉 https://www.redtone.com/cloud-ai-iot/ai-agent/

Selamat Hari Raya Aidilfitri kepada Muslimin dan muslimat. Semoga raya tahun ini membawa kebahagiaan dan keberkatan buat...
21/03/2026

Selamat Hari Raya Aidilfitri kepada Muslimin dan muslimat. Semoga raya tahun ini membawa kebahagiaan dan keberkatan buat kita semua. Maaf zahir dan batin

Still replying to customer enquiries manually?What if your business could respond instantly, qualify leads, and support ...
18/03/2026

Still replying to customer enquiries manually?

What if your business could respond instantly, qualify leads, and support customers 24/7 without increasing headcount?

With EngageAI, businesses are already:

âś” Reducing response time by 97%
âś” Increasing conversion rates by 20%+
âś” Driving 40% revenue growth
âś” Scaling support capacity by 3Ă—

EngageAI helps turn everyday customer enquiries into real sales opportunities by responding instantly, qualifying leads, and supporting your team around the clock, and it is not just for e-commerce. It is also used across retail, professional services, and hospitality businesses that handle high volumes of customer interactions.

👉 Contact us to learn more, or explore our AI Agent here:
https://www.redtone.com/cloud-ai-iot/ai-agent/

The celebration has begun! 🎉We officially kicked off REDtone’s 30th Anniversary, bringing together REDtoners from all ov...
13/03/2026

The celebration has begun! 🎉

We officially kicked off REDtone’s 30th Anniversary, bringing together REDtoners from all over Malaysia, to celebrate three decades of innovation, dedication, and shared success. From our humble beginnings to becoming a leading Integrated Telco & Digital Services Provider, this milestone reflects the passion, resilience, and teamwork that have shaped our journey over the past 30 years.

This celebration is not just about looking back at how far we have come, but also about embracing the exciting future ahead as we continue to empower businesses and drive digital transformation.

Here’s to 30 years of excellence and many more milestones to come.

Customer relationships are the foundation of business growth.With Neocrm’s AI-powered capabilities, businesses can manag...
13/03/2026

Customer relationships are the foundation of business growth.

With Neocrm’s AI-powered capabilities, businesses can manage leads more effectively, track sales pipelines in real time, and strengthen customer relationships through AI-driven insights and automation.

From lead management and customer data tracking to workflow automation and task follow-ups, NeoAI helps sales teams stay organised, respond faster, and close opportunities more efficiently.

Transform your CRM into an intelligent platform that turns customer data into actionable insights.

Learn more: https://www.redtone.com/cloud-ai-iot/customer-relationship-management/

Restaurants today handle countless customer interactions every day ranging from reservation requests to menu enquiries a...
11/03/2026

Restaurants today handle countless customer interactions every day ranging from reservation requests to menu enquiries and service questions.

With REDtone AI Agent, restaurants and F&B businesses can automate these interactions and deliver faster, smarter service.

Here’s how AI supports your operations:

📱 AI Reservation Assistant
Automatically handle table booking enquiries through digital channels, helping restaurants manage reservations efficiently without overwhelming staff during peak hours.

🍽 Menu & Allergen Enquiries
Instantly respond to customer questions about menu items, ingredients, and allergens, ensuring diners receive accurate information before placing their orders.

đź’¬ 24/7 Virtual Assistant
Provide round-the-clock responses to customer enquiries, improving engagement and ensuring no message or request goes unanswered.

đź“ž AI Voice Reservations
Enable customers to make and confirm reservations through AI-powered voice interactions, with the ability to integrate directly with restaurant booking systems.

Empower your restaurant with smarter service and seamless customer engagement.

Learn more: https://www.redtone.com/cloud-ai-iot/ai-agent/

AI is reshaping the hospitality industry.Hotels and F&B businesses are increasingly adopting AI to automate reservations...
06/03/2026

AI is reshaping the hospitality industry.

Hotels and F&B businesses are increasingly adopting AI to automate reservations, respond to guest enquiries instantly, and deliver seamless 24/7 support. With the right technology, teams can improve efficiency while creating better guest experiences.

REDtone AI Agent empowers hospitality businesses with intelligent automation such as AI booking assistance, smart guest enquiry handling, and multilingual support across digital channels. This allows your team to focus on delivering exceptional service while AI handles routine interactions.

Discover how AI can transform hospitality operations and guest engagement.

Learn more: https://www.redtone.com/cloud-ai-iot/ai-agent/

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AI is no longer a future concept. It is a business advantage.Introducing NeoAI – intelligent capabilities embedded direc...
02/03/2026

AI is no longer a future concept. It is a business advantage.

Introducing NeoAI – intelligent capabilities embedded directly into your CRM to help teams work smarter, respond faster, and drive measurable growth.

From AI-powered lead scoring and intelligent prospect recommendations to automated reporting and smart service support, NeoAI transforms how sales and service teams operate every day.

Smarter decisions. Faster ex*****on. Greater visibility.

Discover how NeoAI is redefining CRM for Malaysian businesses:
https://www.redtone.com/cloud-ai-iot/customer-relationship-management/

Ready to reimagine your CRM with AI? Book a demo with REDtone today.

Address

22-30, 5th Floor, IOI Business Park
Puchong
47100

Opening Hours

Monday 08:30 - 17:30
Tuesday 08:30 - 17:30
Wednesday 08:30 - 17:30
Thursday 08:30 - 17:30
Friday 08:30 - 17:30

Telephone

+60380848888

Website

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