Excellent Corporate Services Nig Ltd

06/02/2025

Hello Friends ,
We are now called Exilien Corporate Service. Kindly follow us on this link below:

https://www.facebook.com/61564413451833/posts/122143414172480448/

There are no shortcuts to excellent service. Make excellent customer service a lifestyle devoid of fraudulent environment and you will be sure of little work stress and a fulfilled day. It’s really fun!

27/04/2023

There are no shortcuts to excellent service. Make excellent customer service a lifestyle devoid of fraudulent environment and you will be sure of little work stress and a fulfilled day. It’s really fun!

14/04/2023

Fraud Triangle theory:

Motivation
/ \
/ \
/ \
/ \
/_________ \
Opportunity Justification

Let's talk about
Motivation!

1. Lifestyle choices

2. Financial pressures

3. Performances pressure(goals)

Call us for more...

29/03/2023

Fraud Awareness:

Educating your employees about Fraud is the first step towards Fraud Prevention.

Three (3) Pillars of Fraud -

1.Awareness

2. Understanding

3.Prevention

1.Awareness
Characteristics of Fraud begins with:

Intent: -Not a mistake
-Thought about it
-meant to do it

Deceit: -Lying
-Distraction
-concealing facts
-falsifying records

Injury,loss or gain:
-victim suffer injury
financially
-loss of value e.g
professional reputation

Value can either be tangible or non tangible

We are all victims of fraud when it happens..
Call us for more Training on Fraud Awareness and Prevention.

18/03/2023

Our services

08/03/2023

Happy International women's day!

Excellent Customer Service is like a woman that takes care of all her husband's needs and makes him very comfortable. She manages the business of the house and protects his reputation. Every customer service professional ensures the comfort of every customer and protects the reputation of their organisation as they represent the brand of their companies. That's why we celebrate Happy International women's day! Customer Service is everything.

04/03/2023

In collaboration with Exilien Nig Ltd we introduce one of our best selling courses on:
Health and safety Education (HSE 101)

Excellent Customer Service can only prevail in a safe environment

when workers feel safe, they’re more likely to do a good job.

Safety work is today recognized as an economic necessity. It is the study of the right way to do things.”

21/02/2023

An Excellent Customer Service Professional needs to be responsive.

It’s rude not to respond. Bad customer service is like a repellant, while Excellent customer service is attractive. Be ever-responsive to your customer’s needs.

16/02/2023

Are you a Manager or a Front desk personel of :
-a supermarket
-hotel
-corporate offices or organization?

Dealing with difficult customers or visitors must have pose a treat to your job.

When do you say sorry to an angry customer? There is always a timing to say sorry.

ECS is introducing one of our best selling course on;
"How to Manage Angry customer ".

You need to know what to say, the right words to say at the right time and whom you are addressing.

Call us for more, and follow our social media handles to get some tips

14/02/2023

Happy Valentine's Day from All of Us! Thank you all for your support

11/02/2023

Crises Management!

You can now shedule your training on Crises Management. We will be taking you through proactive steps to manage crises in your business,setting internal controls to prevent fraud and still maintaining Excellent Customer experience at a time like this...

06/02/2023