OMIA POISE

OMIA POISE The etiquette consultant here to provide you with bespoke services

Dealing with aggressive clients is inevitable, but regaining your power and control of your emotions helps in dealing wi...
23/02/2021

Dealing with aggressive clients is inevitable, but regaining your power and control of your emotions helps in dealing with the situation.

Swipe to learn 5 tips to handle aggressive clients :

At the end of the day, you can’t master the art if you don’t practice. You have to constantly practice, improve on your skills on how to handle yourself when a situation arises.

Invincible service These are services that haven’t been asked for but gets noticed. These are services offered by compan...
09/02/2021

Invincible service
These are services that haven’t been asked for but gets noticed. These are services offered by companies which involves putting an extra touch in the services the company offers.

For example a beautifully wrapped tissue in a box or a bespoke scent for your surrounding in a hotel.

You always have to put yourself in the shoes of your client and that’s possible with MBWA which means Management By Walking Around. Only then can you have a feel and know what’s missing and what can make your clients feel at ease.
Tips:
A handbag book for handbags at your restaurant, a care package for every hair purchased as a hair vendor, a bespoke sanitary set for your clients at that multinational , a unique scent in your hotel environment and the list goes on and on. (See slide 2)
What can you do to add invincible services to your business? After all 95% of clients talk about the bad experiences and 87% talk about the good experience so do the math.

08/02/2021

, we can help you identify the best colour (s) that suits your brand and represents all that your brand stands for.

For inquiries, please send a DM or email us at [email protected]

Our Managing director, Ms. Ekoe Okoduwa, was featured in This Day Newspaper today.In her interview, she shared her journ...
05/02/2021

Our Managing director, Ms. Ekoe Okoduwa, was featured in This Day Newspaper today.

In her interview, she shared her journey into bespoke PR/brand perception consulting as well as etiquette.

You can visit ThisDay online newspaper to read the full interview.

https://lnkd.in/gYytC4k

Barka de sallah!!!!!
31/07/2020

Barka de sallah!!!!!

May this month bring all the happiness and pleasure for you. May your life become even more colourful than it was ever b...
02/07/2020

May this month bring all the happiness and pleasure for you.

May your life become even more colourful than it was ever before.

Happy new month and we can't wait to bring out all we have been cooking

Normalcy has returned back but the virus is still very much there. I am sure no one will ever forgive their selves  if t...
03/06/2020

Normalcy has returned back but the virus is still very much there.
I am sure no one will ever forgive their selves if they got the virus from going out trying to make ends meet.
What have you done about this? After 9/11, metal detectors became a norm.
This is the time to invest in your health by acquiring a safety option to help curb the spread of the virus.
Look at my posts after this for the different types. A word is enough for the wise, health is wealth. For more information, call the number on the bio or 09083580000

A BRAND AMBASSADOR is basically the face of a brand.  Some days ago a video went viral of a popular actress and her husb...
06/04/2020

A BRAND AMBASSADOR is basically the face of a brand.

Some days ago a video went viral of a popular actress and her husband throwing a party in her house with quite a number of people during the lock down.

The same actress is or was since she has been removed,an ambassador to Dettol and the NCDC. You can't be the face of a brand and go against everything they stand for, you have to practise what they preach. It was totally wrong.

When picking an ambassador for your organization or your business, you have to be sure they align with your goals and objectives. You might have picked them because of their large followership, influence but any wrong doing of theirs, people will marry them and your brand, sabotaging it which can be catastrophic so what was the point in the first place.

Takes us back to when we saw an advert of a popular housemate from the big brother show, she was made the face of an etiquette boot camp for children. Utter shock, disbelief, prank, that's what came to mind. To be quite sure, we decided to look through the former housemate's social media profile and nothing said poise, etiquette or anything relating to children on etiquette so why????? Clearly for the sales we guess and then seeing comments on it, we knew we weren't the only ones that felt the same way.

What are we trying to say, choose ambassadors that can represent your brand positively in various settings, practise what they preach, truly love your brand and what is stands for, credibility, trust, reputation.

There are a lot of positive ambassadors we have noticed that truly know the meaning of being one from rep , rep rep and so many others and the public has come to trust them, hopefully moving forward organizations won't pick people because of their celebrity status but pick people who clearly have an interest that relates to their products and services.

Keep safe, stay healthy, reinvent, restrategise, we will overcome.

Happy new month!!!! So we weren't quite sure if we wanted to discuss this here  or discuss this at all because we will l...
03/04/2020

Happy new month!!!! So we weren't quite sure if we wanted to discuss this here or discuss this at all because we will literally be shooting ourselves since we sell knowledge but the truth is what is most important.

We have been seeing that write up everywhere and honestly disgust is what comes to mind, why? Because this is not the time to judge people or force their hand to learn a skill or pay for knowledge.

We are alive, we are healthy, that’s enough. Take your time, call your loved ones, catch up on that sleep, dance and listen to that playlist, have a glass of wine or whatever it is you enjoy, take pictures, bond with your family, take a walk, look out for those things you never really saw, appreciate the serenity, smile.

With this pandemic, we have realized that life is short, this is not the time to sell your online courses and if people are not buying, you tell them they lack discipline?? Does a dead person read or take courses or learn a new skill??? Now if you want to take that course, sure why not but don’t beat yourself, do it only when you have the urge, trust me you’re not missing out, your business will not suffer.

Whenever you are ready, you will be and you can pick up. There’s no finish line or first position. Right now be safe, take it easy, stay healthy. No one apart from the much older generation have experienced this type of isolation where the world was affected globally, the deaths, everything.

So what’s important right now is to note all that is happening and change our perspective on life and appreciate the little things we took for granted that are important. Disregard any judge mental statement like this one up there and live your life, stop stressing.

We can't wait for it to end, we are still here. Take care

Hello everyone. How are we handling the isolation working at home. Now is the time to develop yourself, read that book, ...
24/03/2020

Hello everyone. How are we handling the isolation working at home. Now is the time to develop yourself, read that book, bake those cookies. Stay safe everyone, practise good hygiene and social distancing. Take care

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Abuja

Opening Hours

Monday 12:00 - 14:00
Tuesday 09:00 - 17:00
Wednesday 09:00 - 17:00
Thursday 09:00 - 17:00
Friday 12:00 - 14:00

Telephone

+2349083580000

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