16/08/2026
๐๏ธ Meet your speakers for our upcoming webinar!
We are thrilled to introduce the two inspiring minds who will lead our "Beyond ITIL 5: The Strategic Evolution" webinar on 20th August 2026:
๐ค Sola Oduko โ President & MD, Procept Africa
๐น ITIL 5 Expert | Seasoned ITSM professional with deep expertise in service excellence and the operating models that deliver world-class IT.
๐ค Suresh GP โ XLA & BRM Specialist, TaUB Solutions
๐น Global expert in Business Relationship Management (BRM) and Experience Level Agreements (XLA) โ the two disciplines reshaping how IT creates value and delivers human-centric experiences.
Together, they will show you how to:
โ
Close the Value Gap โ position IT as a strategic partner, not just a support function.
โ
Close the Experience Gap โ move beyond green SLAs to what users actually feel.
This is a session built for IT leaders who are ready to lead the next era of service management. ๐
๐ 20 August 2026 | 12 PM WAT
๐ง [email protected]