05/10/2026
CUSTOMER SERVICE WEEK GREETINGS FROM THE OFFICE OF THE PRESIDENT/CEO, COSCHARIS GROUP
Dear Esteemed Customers,
It is another Customer Service Week for this year 2026 which avails us a fresh opportunity as a customer - focused organization to specially say a big THANK YOU to you for your loyal patronage over the years. This period equally helps to further raise awareness and commitment among our staff as we re-access our current status on our customer service delivery and the vital role it plays in delivering value for money, which has always been our primary responsibility to you.
As you are the ones that makes the Coscharis brand a brand in the first instance, you have every right to be listened to and respected, We receive every of your complaints as a gift that gives us the rare opportunity from a customers’ perspective to deliver superior services after the required evaluation towards rectifying such issues with appropriate action(s) within the shortest possible time. We believe exhibiting excellent customer care delivery drives any business success in the long term like we’ve been together over the past four decades of delivering value for your hard-earned money.
As this year’s Customer Service Week theme state, “The Extra Mile”; we in Coscharis wants to reemphasize our commitment in going the ‘extra mile’ to continually deliver the excellent customer service you deserve in all our touch points of engagement with you as our very valued customer in all ramifications. We pledge to always deliver a positive customer experience to you on a mutually respected accord.
Thank you once again for your continuous patronage and loyalty.
On behalf of the entire Coscharis Group team, I wish you a Happy Customer Service Week and beyond.
Yours faithfully,
Dr. Cosmas Maduka, CON
President/CEO
Coscharis Group
