Wright Edge Consulting

Wright Edge Consulting Helping You Optimize Your People, Operations &Systems for Your Business to Thrive &Profit. Operations | HR Outsourcing | Training

THERE ARE NO CLIENTS FROM HELL!Yes, there are the amazing clients who make working with them delightful and there are th...
04/12/2020

THERE ARE NO CLIENTS FROM HELL!

Yes, there are the amazing clients who make working with them delightful and there are the difficult ones.

But before you jump to conclusions about that 'difficult' client, you should consider these 5 steps.

If after all is done, you are still convinced that the relationship is toxic, then, it may be time to fire the client.

If you will like to learn how to do that right, I am planning a post soon on that topic.

But for now, let's talk...

How has been your experience with 'difficult' clients? What tips work for you?

Do share.πŸ‘‡

Follow=> for practical tips and strategies to triple your client retention rate and revenue.

Earlier today, someone said to me, "For 2020, surviving is actually winning".I could not agree more.It's finally Decembe...
02/12/2020

Earlier today, someone said to me, "For 2020, surviving is actually winning".

I could not agree more.

It's finally December, and it's not the time to count the many goals you had to cancel, postpone, or modify.

Despite everything that has happened this year, many success stories were recorded.

Don't belittle yours, celebrate it.

And who says yours can't still happen?

A lot can happen in 29 days so don't cancel the year yet.

Keep doing the work and stay expectant!

I pray that God crowns the year with goodness for you and yours.

Happy December!😁❀️

I hope your week is off to a great start?Few hours before the last month of the year rolls in...Don't cancel the year ye...
30/11/2020

I hope your week is off to a great start?

Few hours before the last month of the year rolls in...

Don't cancel the year yet, keep making moves towards your goals.

Don't say nothing is working if you are not working yourself.

This is your Monday reminder that anything is impossible when you believe...and do the work.πŸ‘Œ

My next post will help you end the month well and finish the year strong, turn ON post notifications so you don't miss it.


No deep message here, just plain reminders.Really; life, and business, will be a lot easier if we bear in mind that we...
27/11/2020

No deep message here, just plain reminders.

Really; life, and business, will be a lot easier if we bear in mind that we are all first humans before we are anything else.

Keep this in mind next time you interact with a client or a .

We all can make this world a better place, one transaction at a time, can't we?

Today, we join families and friends in the US and Canada to celebrate Thanksgiving Day.When you count your blessings as ...
26/11/2020

Today, we join families and friends in the US and Canada to celebrate Thanksgiving Day.

When you count your blessings as a , you should count your clients too.

In fact, they should top the list.

Not only because of the popular (and true) statement that they pay the bills but also for the opportunity to be a part of their beautiful story.

Every client (and their business) is a phenomenal story unraveling, one product or service at a time.

And you are contributing to this story with your services and skills (your superpowersπŸ₯³). In the aame vein, their story will be incomplete without you.

When you see your in this light, you will understand that there is really no need for a tussle of war about who is the most important; the client or the service provider.

That's why I always tell my team members and consulting clients, "Customers are kings but you are the king-maker".
Do you agree with me?

Do share your thoughts in the comments.

Have you "sorosoke'd" in appreciation of your clients today?

It's great that you attract new customers this season but it is best that you appreciate the ones you already have too.πŸ˜‰

READ THIS POST 11 TIMES, THEN, SAVE IT!Most businesses identify the Black Friday season as an opportunity to attract new...
25/11/2020

READ THIS POST 11 TIMES, THEN, SAVE IT!

Most businesses identify the Black Friday season as an opportunity to attract new leads and convert new customers.

And that's cool.😊

Get more people to experience the awesomeness of your services.

But there is a class of customers you should not leave out------your existing clients.

It is very important that you balance your Black Friday strategy to include your existing clients.

For one, this will require less effort and resources to deploy so you can create an offer even on a short notice.

Plus you already know them; you know their desires, goals, and preferences. So, you can craft an offer that addresses these. You can even go as far as creating a unique offer for each client.

For instance, Nymp Social Media Agency's client of 6 months, Ms. June has been talking about getting new graphic templates since 'forever'.

Her current package, Silver Social, does not cover the service and she has been procrastinating for months.

Nymp can offer Ms. June the service at 30% off, with a time limit of course, while new customers get the service at only 20% off.

The discount is sweet but what will be sweeter is that Ms. June will be assured that you listen to her and that you care about her needs.

The perceived value of the service will triple. And you are a step closer to retaining her for more months or even, years.

It's not too late to craft this offer and deploy it. Simply think of what your clients have been talking about, the needs you identify in their business, and the challenges they need to solve that will even amplify the impact of your own services.

Found this post helpful? Tell me all about it in the comments section.πŸ‘‡

If you need further help with crafting your offer, send a message with the key phrase, "BLACK FRIDAY STRATEGY" and I will be glad to help.😊

Hello, People!πŸ€—It's been more than a minute, I know. We have been away from this page for far too long. πŸ€¦β€β™€οΈThis year, a...
25/11/2020

Hello, People!πŸ€—

It's been more than a minute, I know. We have been away from this page for far too long. πŸ€¦β€β™€οΈ

This year, and especially the past few months, have been eventful for us, on a personal note.
β €β €
Although we were not active on this page, we have been serving our clients, delivering projects, and restructuring the back-end so we can be even more efficient and consistently deliver the excellent experience we are known and trusted for.β €

Here on this page, going forward, my team and I will go all out in our delivery of knowledge to you and your business to help you deliver excellent customer experience consistently and triple your customer retention rate.

We are here for you if you own a service-based business {whether you are a one-man team or you have employees} and you have ever asked a coach, consultant, or at a webinar or masterclass; "Does this strategy apply to your service-based business?", "How can I apply this to my service-based business?" or "Can this work for a service-based business too?"

For practical tips and strategies tailored to help you as a to build lasting and profitable relationships with your clients, this is the place you need to be. Please stay tuned.

There are some new faces around and we're overdue for an intro! Thank you for following us and for sticking around. πŸ™

My name is Temitope Bamidele-TEA. I lead the team of Executive Virtual Assistants and Customer Relations professionals here .

I'll love to connect with you. Let's have a meet-and-greet in the comments section.πŸ™Œ

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19, Adenuga Street, Kongi, Bodija
Ibadan
200001

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