CUSPA - Customer Service Practitioners Association

CUSPA - Customer Service Practitioners Association CUSPA is a regulatory body that focuses on the establishment and management of quality standards in

Many of us have had different experiences in the course of getting particular services, either at the banks, airports or retail stores. Either the products we paid for with the promise of certain attributes lacked them or the customer service personnel were rude. This obvious disregard for customer service has become the norm in most establishments, hence, the need for customer service practitione

rs association (CUSPA). CUSPA is a regulatory body that focuses on the establishment and management of quality standards in the practice and administering of Customer Service in Nigeria. It is a predominantly private sector monitoring association set up to extend consumer protection to service-based situations.

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Ikoyi

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