17/09/2021
As a business owner or a marketer, you will certainly want to utilize the power of social media to boost your business. The problem is, there are a lot of social media handles for brands that are left uncared for.
Do you think the audience will come?
The fact is, if you don’t care, nobody cares.
A good machine has no power if you don’t maintain its engine. Social media has no power if you don’t maintain its content.
Building a website or running an ads for business on social media is not a hard task, but getting it on top condition to engage with audiences is absolutely the problem.
That’s how I started searching for possible solutions to this and later found one, that's why I'm sharing this great idea with you guys to improve your social media marketing and increase engagement. Let’s dive in right now.
1. Creating valuable contents: this is the first thing to ever do and it is not just any content. It has to be something unique and catchy. It must be a content that benefit people, appealing and entertaining.
In a nutshell, the content has to be valuable, be it in the form of text, photos or videos.
Note: Always accompany your content with a visual graphic.
Internet/social media is about building communication and connection. So, your content has to engage with the target audience.
This means, your content shouldn’t be hard-sales advertising. Even if you want to advertise your product, do this only once in a while or only when there’s new thing to introduce.
If you are doing this often, it will not become informative or interesting anymore. People will not engage or even worse, clicking the unfollow button, because it is not interesting and becoming boring. People get tired of things easily. Make it something they crave for that whenever it is dropped or posted, they rush it like hmmmm......
2. Growing followers: this is very essential. Otherwise, your content and brand will go unnoticed. In opposite, having a large number of followers means more communication, more connections, more shares, more awareness to your brand and finally, more revenues.
But how can we increase the number of followers?
You can try these tricks:
Create a valuable contents then post.
Get everyone in the business including employees to share the contents.
Get them to share about the link to social media once in a while.
Get them to invite their friends or followers to join the handles.
Use photos or videos or hashtags.
Do these continuously. You will notice an increase on the social media followers.
Be on multiple social media platforms
The reason is your business and brand need to appeal to a wider audience. Each social media has its own characteristic. Different platforms will attract different people. There are people that is active on Twitter but not on Facebook or on Linkedin but not on Instagram.
Another advantage in getting on all platforms is, you can test each of them and will find out which one works best for your business, brands and customers.
Be responsive
Your social media followers will post comments or questions. Make sure you provide fast feedback.
If you have not been able to answer, a general feedback should be posted first, such as “Thanks for the question, we will provide an answer within … hours”. This will create an impression that your handle is active.
Someone in the company is there to offer support.
Be consistently active
Don't you know that social media also acts as your front-desk customer support? In this case nothing comes worse than inactivity in social media.
You need to stay updated and reachable at all times. This is why you need a planned schedule to always post regularly so that your audience feels you are always there to contact.
If you do this right, you will improve engagement with your audiences.
Some social media including Facebook and Twitter allow you to track the statistics. For other non-analytics platforms, you can try third party apps to track them down.
You need to pull out these data and analyse them. You will know which topics brought a lot of comments, likes and topics that are not being liked. This data will help improve the performance of your social media strategy in the future.
The above tips may not cover everything, but I hope you find them useful. Feel free to comment and share if you do.