Present Your Electricity Issues With Narabi

Present Your Electricity Issues With Narabi Do You Have Problems Of Illegal Electricity Disconnection or Over Billing Which Result To Huge Debt?

18/06/2019

DO YOU KNOW?
It is the Electricity customer’s right to be notified in writing ahead of disconnection of electricity service by the DisCo serving the customer in line with NERC’s guidelines?

Dear Electricity Consumers,Are you facing illegal disconnection Problems from your Distribution Company? If yes, then co...
17/06/2019

Dear Electricity Consumers,
Are you facing illegal disconnection Problems from your Distribution Company?
If yes, then contact me for a lasting solution.
09081146111

Safety first. Don't involve in illegal activities.
11/08/2018

Safety first. Don't involve in illegal activities.

09/08/2018

DO YOU HAVE THE SAME COMPLAIN???

"Pls I have been using analog meter for over four years now. Last year NEPA started giving me estimated bill that my meter is bad. I sent a picture of the meter to the marketer at elelenwo ph but the issue was not resolved I was told to endure until I get prepaid meter. I stay in a two bedroom apartment and get 7000 every month. Since I couldnt pay such amount my bill has so increased cos what I pay every month is 4000. What do I do."

09/08/2018

WHY AM I BILLED EXCESSIVELY?
Dear Electricity Consumer,

We may not be able to tell you exactly why your DisCo bills you unreasonably, but we certainly can help you in ensuring that you are billed firmly on what you consume.
What you need is a bill review and a load assessment to be conducted at your address. Write to your DisCo, ask for a bill review and load assessment. Make sure they acknowledge your letter. Give them 15 working days to respond. If they do not, write to me at [email protected] , or write another letter to the NERC Forum Office in your region. Attach to this letter a copy of your letter to your DisCo.
Within 2 months, your case will be established and your excess bills cancelled. You should also use the opportunity to request for a prepaid meter.
However, in addition, we will advise that you start being conscious of your energy consumption. You might want to employ energy-saving means (putting off appliances when not needed, installing energy-saving bulbs etc) in order to cut back on your energy bill.

Kind regards.
Abdullahi Mohammed Narabi
09081146111

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08/08/2018

Enough Of Politics and Into Our Daily Challenges

08/08/2018

I came back to see that my light had been disconnected without prior notice or information.

Dear Electricity Consumer,

The DisCo seems to have disconnected you illegally. The DisCo should have notified you in writing about the disconnection, allowed you a period of not less than 10 working days (from the date the bill was delivered) and it should have given you a period of not less than 3 months within which you are to pay your bill. It is after you fail to pay up within this period that the DisCo becomes obligated to disconnect you.

Illegal disconnection is a crime, and there is a penalty imposed on any erring distribution company.

Write to your DisCo, demand for an outright re-connection. Highlight the fact that you are aware that the disconnection was not carried out in consonance with established procedure, and that there is a penalty in place for erring DisCos. Make sure they acknowledge your letter. Give them 15 working days to respond. If they do not, write another letter to the NERC Forum Office nearest to you. Attach with it a copy of your letter to DisCo .

Within 2 months, your case will be heard and appropriate actions ordered. You should use the opportunity to demand for a prepaid meter.

Kind regards.

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30/10/2016

What's the issue with your electricity?

23/06/2016

Don’t Attack Electricity Staff - NERC Tells Consumers
Following threats by some electricity consumers to unleash havoc on staff of electricity distribution companies who are duty for mass disconnection, the Nigerian Electricity Regulatory Commission (NERC) has advised electricity consumers to explore its complaint and redress mechanism rather than resort to jungle justice in settling disputes with officials of electricity distribution companies (DisCos).
The Commission has, however, directed DISCOS to ensure completion of metering of maximum demand customers on Credit Advance Payment for Metering Initiative (CAPMI) scheme or face sanction.
NERC has been locked in a controversy with DISCOS over mass disconnection of chronic debtors.
In a directive signed by the acting Chairman, Dr. Anthony Akah, mni, the Commission said “any customer who approaches your DisCo for metering under CAPMI Scheme must have their meters within CAPMI stipulated timeline of 45 days.”
“The scheme remains as an option for customers but a compulsory requirement for DisCos to implement when customer offers to contribute to metering through CAPMI.”
The appeal is coming on the heels of rising incidents of attacks on staff of electricity distribution companies even as the Commission directed the DisCos to provide meters for all maximum demand meter customers within their networks not later than the last quarter of 2016 as agreed during the meeting it with them on metering.
The directive further encouraged the DisCos to publicise CAPMI and encourage customer to subscribe to it so as to close the wide metering gap in the industry.
The Commission said that it will sanction any defaulting DisCos beginning third quarter of the year.
Maximum demand electricity customers are those connected on the 11 Kv (high tension wire) and mostly with their dedicated transformers.
This directive is sequel to the rising complaints from all categories of electricity customers over estimated bills they considered irreconcilable with the available power supply in the networks.
The Commission frowned at DisCos refusal to meter their maximum demand customers under the (CAPMI).
CAPMI is one of the Commission’s initiative which permits willing electricity customer to pay for meter by advancing money to DisCo, who installs the meter within 45 days. Customer who subscribes to CAPMI is refunded his money with interest through discounted electricity bills over a period of time.
The Commission in its directives observed that most of the DisCos have refused to accept maximum demand customers under CAPMI scheme. Meanwhile, maximum demand customers are fewer in number than the other categories of customers and should have been easily dispense with by the DisCos.
Electricity distribution companies were further directed to ensure that customers in the Nigeria Electricity Supply Industry (NESI) are effectively managed.

15/06/2016

NNPC Commissions Four Gas Power Projects to Boost Electricity Supply Across Nigeria
As Transmission Company of Nigeria completes 20 projects in Gwagwalada, Kaduna, Afam, Apo, Lekki, Omotosho, A total of 855 million standard cubic feet (mmsfcd) of gas is expected to be added to the domestic gas supply in the short term in the next few months following the forecasted completion and commissioning of four infrastructure projects by Nigerian Petroleum Development Company (NPDC) and International Oil Companies (IOCs), according to a report of the Nigerian National Petroleum Corporation (NNPC) at the Sixth Monthly Meeting of the Power Sector Operators.
In the submission made by the Corporation in Kano, Monday at the Sixth Monthly Meeting of Operators in the Power Sector chaired by the Minister of Power, Works and Housing, Mr Babatunde Fashola SAN, NNPC said about 70 per cent of the gas would be sent to power plants across the country for use in generation of power.
According to the Corporation, it is estimated that the increase in gas supply to power plants would increase generation capacity by approximately 2000 Megawatts (MW) by the middle of 2017 even as the meeting also resolved to persuade oil and gas producers to explore better ways of re-injection to boost oil production by using water instead of gas, in order to increase the amount of gas available for domestic consumption.
In the seven point Communique after the meeting which also had the Minister of State in the Ministry of Power, Works and Housing, Hon. Mustapha Baba Shehuri in attendance, Transmission Company of Nigeria (TCN) also reported completion of 20 projects since the last meeting listing the projects to include those in Gwagwalada, Kaduna, Afam, Apo, Lekki and Omotosho (Ondo State).
TCN, which said the completion of the projects should improve distribution in Abuja and Lagos, also announced its continuing efforts to improve electricity transmission to be reported at each subsequent meeting while it also made a commitment to restore power to Maiduguri, Borno State’s Capital in the next month after a long period of outage.
Acknowledging the need to put in place a more robust mechanism on information sharing between the Federal Ministry of Power, Works and Housing, the GenCos and the DisCos, the meeting noted that the public still refers operational issues to the Federal Ministry of Power, Works and Housing that were better directed to GenCos and DisCos for operational action.
The meeting, which also sympathized with the victims of electrocution under the Abuja Electricity Distribution Company (AEDC), commended the company for prompt compensation to the victims while also deliberating on safety rankings presented by electricity industry regulators, the National Electricity Regulatory Commission (NERC) and the Nigerian Electricity Management Services Agency (NEMSA).
According to the resolution taken after the presentation, the meeting said the rankings would henceforth be circulated monthly and commended Port Harcourt DisCo for the month of May for ranking first in safety. The full ranking for metering, loss reduction and service delivery would be published in July 2016, the meeting resolved.
In furtherance of aggressive metering plans, the meeting commended Kano DisCo for the launch of 68,000 out of its 100,000 meter roll out plan for 2016 while all DisCos agreed to use all available media including social media to let the public know all the work being done to roll out metering.
The meeting also recognized the need for the DisCos to reinvigorate their efforts to replace obsolete transformers and deploy new ones as necessary even as the Discos agreed to discharge their responsibility to provide transformers where required “so that communities are not required to provide transformers at their own expense in order to get service they are prepared to pay for”.
The sixth monthly meeting, which is in furtherance of the Minister of Power, Works and Housing’s hands on approach at identifying, discussing and finding practical solutions to issues facing the Nigerian Electricity Supply Industry also had in attendance the Permanent Secretary of the Ministry for Power, Mr Louis Edozien.

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