Incrementum Hospitality

01/05/2024

May your hard work and dedication be recognised and celebrated today and every day. Cheers to the workers who make every day brighter with their hard work and dedication.
Happy Worker's Day!

01/05/2024

18/04/2022

Celebrating the death that brought us life.
Happy Easter!

26/12/2021

May the Holiday season fill your home with joy, your heart with love, and your life with laughter.
Season’s greetings!

30/06/2021

The difference between hotel and motel

Have you ever been preparing to book a trip only to find yourself struggling to decide which type of accommodations is best for your itinerary?

What is the difference?

In addition to lodging, a hotel offers a number of other services and amenities to its guests. If you stay at a hotel, you’ll get more than just a room or suite to sleep in. You may also benefit from a restaurant, swimming pool, fitness center and spa. A motel, on the other hand, typically doesn’t offer amenities.
When should I book a motel instead?

If you’re looking for the best value and don’t care about property amenities (like a fitness center or room service), motels can be cheaper.

If you’re on a road trip, motels are a convenient option because they can give you a cheap place to get some shut eye after a long day of driving.

When should I book a hotel instead?

When you are looking for property amenities and a comfortable vacation, hotels feature more luxurious accommodations, fast WiFi, room service, fitness centers, spas and more.

If you are traveling to an area you are not familiar with, hotels tend to have more staff like receptionists and concierges who can assist you in planning activities or provide local information.

29/05/2021

Increasing Your Hotel Room Security (Part 1)

It’s no secret that the security of your hotel room isn’t great, and gaining access to a room is nearly child’s play for criminals. It is also estimated that around 60-70% of hotel thefts are from hotel employees. There are numerous entry tools available to the public that can quickly bypass the physical security controls, some of which are specifically made for breaking into hotel rooms (detailed below).

Securing the front door

The three most common “security latch” options for additional door security shown above are not very secure.
Luckily, there are a few ways to help greatly decrease the likelihood of an unauthorized person entering your hotel room. The only downside to utilizing most of these tools and techniques is is that it requires you to be inside to enable them.

Lever Handles

Many hotels use lever handles on room doors, so a tool such as the “under-the-door tool” is highly successful. There is also the option of taping something that is big enough to block the gap onto the the door as well. I recommend using gaffer’s tape to secure it as it’s not messy, and it’s strong stuff.

Dead Bolts

If you can secure the thumb turner on a deadbolt in such a way that it will not turn, it helps to keep your door from being unlocked. I do want to mention that there are many different lock configurations out there that will automatically unlock the dead bolt for you when you engage the door handle to exit your room.

Electronic Locks and Room Keys

Most hotels are shifting towards the use of electronic access key cards. Unfortunately, there are electronic bypass attacks as detailed in this article where researchers were able to create a digital “master key”, along with other types of attacks.

10/05/2021

Hotel Maintenance And Its Impact On Your Bottom Line

You will never hear someone say "Yeah, the AC was leaking, the toilet wouldn’t flush, and the sheets were dirty, but other than that, it was a great hotel."

The only thing such an establishment can get is a bad review. And it is not hard to see the correlation between bad ratings and drops in hotel revenue.

Now, there are a lot of different things that impact guest experience. What you can count on is that technical problems that affect their quality of stay are not something most people can overlook.

What is hotel maintenance?

Hotel maintenance encompasses all maintenance actions that are taken in order to maintain and repair all systems, components, and equipment that are a part of a hotel property. The exact scope of maintenance work greatly varies from one hotel to another, based on the size of the hotel and the range of services it offers.

Why is hotel maintenance so important for hotel operation?

Subpar hotel maintenance directly correlates with decreased profits for hotel owners, in more ways than one.
The first way is what we already discussed in the intro. Broken systems lead to bad reviews, which leads to fewer people that want to stay at your establishment, which lowers your revenue.

Staying on top of hotel maintenance tasks with a limited budget takes quite a bit of optimization.

Conclusion

There is no hotel management without hotel maintenance so it’s best to do it right from the start. Build a strong proactive maintenance team, implement hotel maintenance software, and make informed improvements that will increase the quality of maintenance work and reduce overall maintenance costs.

You can take away the pressure of having to all these and let's take the load of you.

Reach out today, we would love to be of help.

13/01/2021

What do Travellers want from Hotels (Part 2)

In 2021, hotels that don’t provide free Wi-Fi should not be considered. This is an absolute must. And the faster the Wi-Fi the better.

Make sure you’re leveraging the power of loyalty programs and status to get your travelers the fastest Wi-Fi possible. Some chains will offer a lower speed Internet connection for free and a faster connection available for an upcharge or to guests with a certain status.

When you use a corporate travel agency, make sure your representatives can negotiate status for your travelers. This helps team members feel more at home while traveling, and it can also help save money on Internet upcharges and other expenses.