ELT Consult

ELT Consult We connect our clients with the right resources, everyone has an equal opportunity at ELT Consult

14/12/2021

We are looking for a Business Development Representative to act as the liaison between our Marketing and Sales teams. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers.

To be successful in this role, you should have previous experience developing leads from marketing campaigns and meeting sales quotas. You will use your communication skills to cultivate strong relationships with customers, from first contact until you close the deal. You will also ensure proper after-sales service. If you are motivated and results-driven, and enjoy working in a team environment, we’d like to meet you.

Ultimately, you will boost sales and contribute to our long-term business growth.

Responsibilities
Qualify leads from marketing campaigns as sales opportunities
Contact potential clients through cold calls and emails
Present our company to potential clients
Identify client needs and suggest appropriate products/services
Customize product solutions to increase customer satisfaction
Build long-term trusting relationships with clients
Proactively seek new business opportunities in the market
Set up meetings or calls between (prospective) clients and Account Executives
Report to the Business Development Manager on (weekly/monthly/quarterly) sales results
Stay up-to-date with new products/services and new pricing/payment plans
Requirements
Proven work experience as a Business Development Representative, Sales Account Executive or similar role
Hands-on experience with multiple sales techniques (including cold calls)
Track record of achieving sales quotas
Experience with CRM software (e.g. Salesforce)
Familiarity with MS Excel (analyzing spreadsheets and charts)
Understanding of sales performance metrics
Excellent communication and negotiation skills
Ability to deliver engaging presentations
BSc degree in Marketing, Business Administration or relevant field

27/11/2021

We are looking for a Restaurant Manager to lead all aspects of our business. You will deliver a high-quality menu and motivate our staff to provide excellent customer service.

Restaurant Manager responsibilities include maintaining the restaurant’s revenue, profitability and quality goals. You will ensure efficient restaurant operation, as well as maintain high production, productivity, quality, and customer-service standards.

To be successful in this role, you’ll need management skills and experience in both front and back of the house. We want you to know how to oversee the dining room, check-in with customers and balance seating capacity. Back of the house management experience is also essential, as you’ll hire qualified Cooks and Wait Staff, set work schedules, oversee food prep and make sure we comply with health and safety restaurant regulations.

We’ll expect you to lead by example and uplift our staff during busy moments in our fast-paced environment. Ultimately, you will ensure our restaurant runs smoothly and customers have pleasant dining experiences.

Responsibilities
Coordinate daily Front of the House and Back of the House restaurant operations
Deliver superior service and maximize customer satisfaction
Respond efficiently and accurately to customer complaints
Regularly review product quality and research new vendors
Organize and supervise shifts
Appraise staff performance and provide feedback to improve productivity
Estimate future needs for goods, kitchen utensils and cleaning products
Ensure compliance with sanitation and safety regulations
Manage restaurant’s good image and suggest ways to improve it
Control operational costs and identify measures to cut waste
Create detailed reports on weekly, monthly and annual revenues and expenses
Promote the brand in the local community through word-of-mouth and restaurant events
Recommend ways to reach a broader audience (e.g. discounts and social media ads)
Train new and current employees on proper customer service practices
Implement policies and protocols that will maintain future restaurant operations
Requirements
Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
Proven customer service experience as a manager
Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff
Familiarity with restaurant management software, like OpenTable and PeachWorks
Strong leadership, motivational and people skills
Acute financial management skills
BSc degree
Related Job Descriptions
Restaurant Assistant Manager job description
Food and Beverage Manager job description
Hospitality Manager job description
Related Interview Questions
Restaurant Manager interview questions
Food and Beverage (F&B) Manager interview

12/11/2021

We are looking to hire a Marketing Director who will be in charge of leading our company's marketing efforts. As a successful hire, you will be responsible for providing guidance to our marketing department by evaluating and developing marketing strategies, planning and coordinating marketing efforts, communicating the marketing plans to those involved, and building awareness and positioning for our company's brands. You will also be working closely with our sales department to develop a pricing strategy that will help us maximize profits and market share. Finally, you will be in charge of organizing company conferences, trade shows, and major events.

To be considered for this position, you will need a bachelor's degree in business, marketing or communications. You will also need to have proven experience in running a marketing team and marketing campaigns. High competency in project and stakeholder management is a huge advantage.

Marketing Director Responsibilities:
Overseeing marketing department.
Evaluating and developing our marketing strategy and marketing plan.
Planning, directing, and coordinating marketing efforts.
Communicating the marketing plan.
Researching demand for our products and services.
Competitor research.
Working with sales department to develop pricing strategies to maximize profits and market share while balancing customer satisfaction.
Identifying potential customers.
Developing promotions with advertising managers.
Understanding and developing budgets and finance, including expenditures, research and development appropriations, return-on-investment and profit-loss projections.
Compiling lists describing our offerings.
Developing and managing advertising campaigns.
Building brand awareness and positioning.
Supporting sales and lead generation efforts.
Coordinating marketing projects from start to finish.
Organizing company conferences, trade shows, and major events.
Overseeing social media marketing strategy and content marketing.
Marketing Director Requirements:
Bachelor’s degree in business, marketing, communications, or related field.
Experience in marketing and running a marketing team.
Proven marketing campaign experience.
Effective time management skills and the ability to multitask.
Strong copywriting skills.
Attention to detail.
Proven ability to manage budgets.
Professional and proactive work ethic.
High competence in project and stakeholder management.
Excellent interpersonal, written and oral communication skills.
Experience with digital marketing forms such as social media marketing and content marketing.
Competency in Microsoft applications including Word, Excel, and Outlook.

04/11/2021

We are looking for a reliable hotel concierge to work at the main entrance desk of our hotel. You will be the first to meet our customers so the first impression of our hotel depends on your friendliness and efficiency.

The ideal candidate will be a smart and trustworthy individual able to provide customers with a warm greeting and handle all incoming requests. In addition, you will be responsible to protect the hotel and its residents by monitoring who comes in and out of our premises.

The goal is to contribute to an overall pleasant customer experience to increase our reputation and ensure sustainable growth.

Responsibilities
Welcome customers upon entrance and confirm reservations
Act as the point of reference for guests who need assistance or information and attend to their wishes and requirements
Understand customer’s needs and provide them with personalized solutions by suggesting activities and facilities provided by the hotel
Acquire extensive knowledge of the premises and the nearby venues and businesses to make the most suitable recommendations
Arrange events, excursions, transportation etc. upon request from hotel residents
Answer the phone and make reservations, take and distribute messages or mail and redirect calls
Respond to complaints and find the appropriate solution
Requirements
Proven experience as concierge; experience in customer service or relevant role is an advantage
Proficiency in English; multilingual is strongly preferred
Excellent communication skills
Polite and confident with a great deal of patience
Ability in multitasking and time-management
Aptitude in resolving issues with a customer-focused orientation
High school diploma; degree in hotel management or relevant field will be a plus

23/10/2021

We are searching for an experienced and detail-oriented loan officer to join our growing institution. In this position, you will act as a liaison between applicants and our financial institution, helping qualified applicants obtain loans and set up payment plans. Your duties will include meeting with applicants, preparing loan proposals, and examining active loans.

The ideal candidate will have experience managing different types of loans including home loans, business loans, and individual loans. To succeed in this role, you should demonstrate excellent communication and interpersonal skills.

Responsibilities:
Meet with loan applicants to identify their needs and collect information for loan applications.
Analyze active loan files on a regular basis and recommend solutions to speed up the loan process.
Complete loan contracts and teach clients on policies and regulations.
Interview applicants to define financial eligibility and establish debt payment plans.
Monitor and update account records.
Submit loan applications in a timely manner.
Prepare detailed loan proposals.
Reject loan applications and explain deficiencies to applicants.
Respond to applicants' questions and resolve any loan-related issues.
Operate in compliance with laws and regulations.
Requirements:
Bachelor’s degree in finance or a similar field.
A minimum of 3 years’ experience as a loan officer.
Solid understanding of local, state, and federal loan regulations.
In-depth knowledge of computers and banking software.
Outstanding interpersonal and communication skills.
Customer service-oriented with exceptional sales skills.

12/10/2021

Waiters assist restaurant patrons by noting their order, serving tables their requested meals, and preparing bills at the end of the table's meal. Waiters are also responsible for asking customers if they are satisfied with their meal and providing any assistance should the customer not be satisfied.

To be successful as a waiter you must have the endurance to stand for long hours and have patience with difficult customers. A good waiter anticipates the needs of customers and provides all services in a friendly manner.

Waiter Responsibilities:
Greet customers and hand out menus.
Take meal and beverage orders from customers and place these orders in the kitchen.
Make menu recommendations and inform patrons of any specials.
Deliver meals and beverages to tables when they have been prepared.
Check that customers are satisfied with their meal.
Prepare the bill for tables when requested.
Cash up bills and ensure that the correct amount has been paid.
Administer change to tables if needed.
Waiter Requirements:
Endurance to walk and stand for long hours.
Flexible work hours.
Ability to remain calm and professional with difficult customers.
Excellent interpersonal skills.
Coordination to carry plates or trays without dropping anything.

08/10/2021

We are looking for a versatile and highly-organized personal assistant to perform personalized administrative duties for senior management. In this role, you will be responsible for scheduling meetings, taking notes, and handling correspondence on behalf of managers. You may also be required to make travel arrangements and assist with other duties when required.

To ensure success as a personal assistant, you should exhibit excellent organizational skills and demonstrable experience in a secretarial role. Accomplished personal assistants are intuitive to the needs of the managers and work autonomously to provide customized administrative support.

Personal Assistant Responsibilities:
Reporting to senior management and performing secretarial and administrative duties.
Typing, formatting, and editing reports, documents, and presentations.
Entering data, maintaining databases, and keeping records.
Liaising with internal departments, answering calls, and making travel arrangements.
Managing internal and external correspondence on behalf of senior management.
Scheduling appointments, maintaining an events calendar, and sending reminders.
Copying, scanning, and faxing documents, as well as taking notes.
Preparing facilities for scheduled events and arranging refreshments, if required.
Ordering office supplies and replacements, as well as managing mail and courier services.
Observing best business practices and etiquette.
Personal Assistant Requirements:
High school diploma or GED.
Certification in secretarial work, office administration, or related training.
1-2 years of experience as a personal assistant would be advantageous.
Extensive experience in creating documents and spreadsheets, using office software such as MS Word, Excel, and PowerPoint.
Advanced typing, note-taking, recordkeeping, and organizational skills.
Ability to manage internal and external correspondence.
Working knowledge of printers, copiers, scanners, and fax machines.
Proficiency in appointment scheduling software such as MS Outlook, as well as call forwarding.
Excellent written and verbal communication skills.
Exceptional interpersonal skills

22/09/2021

We are looking for a detail-oriented, hard-working inventory clerk with warehouse experience and excellent math and communication skills. Your responsibilities would include maintaining inventory records, training less experienced clerks, and preparing balance and shortages reports. Inventory clerks can expect to work long hours sometimes and might have to travel occasionally.

Successful inventory clerks should have exceptional math and analytical skills, as well as written and verbal communication skills. Ideal candidates are physically fit and have warehouse experience, working knowledge of word processing, database and spreadsheet software, and a valid driver’s license.

Inventory Clerk Responsibilities:
Maintaining and updating records.
Counting materials, equipment, merchandise, or supplies in stock.
Reporting discrepancies between physical counts and computer records.
Developing or improving upon inventory management procedures.
Stocking and distributing supplies, equipment or merchandise.
Compiling balance, price and cost reports.
Inventory Clerk Requirements:
High school diploma.
2+ years experience in inventory control.
Excellent math and analytical skills.
Excellent communication and interpersonal skills.
Ability to work extended hours.
Forklift experience beneficial

21/09/2021

As a fuel Attendant, you will take payment from customers for petrol, diesel and other products such as groceries, newspapers and lottery tickets.

Some work from small kiosks while others work in forecourt buildings that are also shops or convenience stores.

To become a Petrol Station Attendant, you'll need:

to be polite and helpful to customers
to follow health and safety rules
to pay attention to detail
a clear speaking voice for serving through a hatch
To work alone at a petrol station, you must be 18 or over to comply with petrol licensing regulations.

You might be able to enter through an Intermediate Level Apprenticeship in retail.

Training is mainly on the job. You might be able to work towards work-based qualifications.

Dealing with customers is a key part of this job. You watch a computer screen that logs the amount of fuel being taken from each petrol pump. You can stop the flow to any pump if you need to. You will need to be alert to any drivers who try to drive off without paying for their fuel, or those who try to use a mobile phone on the forecourt.

Attendants deal with payments, offer any promotional vouchers (for things like gifts and discounts) and sell tokens for other services, such as a car wash. You take payments in cash as well as by debit or credit card, and you deal with loyalty cards. You stock shelves and keep outside display areas filled with things like newspapers, flowers, and de-icer or barbecue charcoal.

In attended service stations, you go on to the forecourt to serve customers and to promote products such as screen wash. Petrol Station Attendants might also have to clean and tidy the pumps and the forecourt area. Some might carry out routine inspections of equipment such as the car wash and the air lines used to pump up car tyres.

Safety and security are very important in this work. Fuel is highly flammable so strict safety rules must be followed. Attendants put sand on to petrol that has been spilt. Some deal with fuel deliveries by putting traffic cones around the tanker and checking fuel meters for the underground tanks.

Attendants are responsible for the security of money on the premises and can be involved in cashing up at the end of the shift.

Some duties, especially for those working at attended service stations, mean that you could be outside in all types of weather.

If the petrol station is open at night, you might have to serve customers through a hatch for security reasons. In smaller petrol stations, you might work some time at night. And wear a uniform.

15/09/2021

We are looking for an efficient, courteous cashier who possesses excellent customer service skills. The cashier will scan the customer’s selections, ensure that prices and quantities are accurate, accept payments, issue receipts, answer inquiries, and provide helpful information to customers products, promotions, or item location. You will also respond to complaints, process refunds or exchanges of items, and maintain a clean workspace.

To succeed as a cashier, you should have a strong work ethic and high level of accuracy. You should be responsible, attentive to customer needs, and committed to providing excellent service.

Cashier Responsibilities:
Welcoming customers, answering their questions, helping them locate items, and providing advice or recommendations.
Operating scanners, scales, cash registers, and other electronics.
Balancing the cash register and generating reports for credit and debit sales.
Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer.
Processing refunds and exchanges, resolving complaints.
Bagging or wrapping purchases to ensure safe transport.
Following all store procedures regarding coupons, gift cards, or the purchase of specific items, such as alcohol or ci******es.
Maintaining a clean workspace.
Cashier Requirements:
High school diploma or equivalent.
Customer service or cashier experience.
Ability to handle transactions accurately and responsibly.
High level of energy with strong customer service skills.
Basic math and computer skills.
Ability to stand, walk, lift heavy items, and work with other team members in a fast-paced environment to provide excellent service.
Attention to detail.
Helpful, courteous approach to resolving complaints.

Address

Lagos

Telephone

+2348164442898

Website

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