20/11/2019
Social media marketing can be a dynamic powerhouse that solidifies branding, creates quality leads, and drives sales. Or, it can be a big time-wasting, task-oriented dud. The key is to know how to strategically create, carry out, and measure the overall plan.
1. Identify Your Goals
It’s a smart business practice to start with goal setting before all new plans, and social media marketing’s no different. After all, you can be the best bicycle salesperson in the state, but still fail if you are supposed to be selling ice cream.
Use the SMART goal setting strategy to create the foundation for successful social media marketing.
Specific. Vague goals like “get more business” doesn’t help companies pinpoint their objective and create measures of success. Goals must nail down exactly what is expected of the initiative.
Measurable. Being able to definitively answer “yes, we hit the goal” or “we missed the goal by 20%” is a good goal standard.
Attainable. Out of reach goals are demoralizing and frustrating. Having to stretch to hit a goal is productive, but don’t go overboard with expectations.
Relevant. A social media marketing goal needs to tie in to marketing’s overall goal. Is it to build an audience? Increase website traffic? Strengthen branding? Make sure the goal relates to the bigger picture.
Timely. Dates and times keep companies accountable to their goals. Stay on track by breaking up a large project like this into mini-goals that each have their own deadline.
Once companies set the goal, which is basically the “why”, they need to decide on the “who”.