03/07/2026
What a street food vendor taught me about brand positioning:
There's a suya seller near my old office who has a 2-hour wait every evening.
His neighbor, 10 feet away, barely gets customers.
Same product.
Same location.
I used to watch this and think it was just reputation built over time.
Then I paid closer attention.
The busy vendor had a thing.
A ritual. He fanned the coals a specific way.
He seasoned in front of you.
He had a line he said every time: 👇