15/10/2025
Do you think upselling at check-in is simply part of a front desk agent’s job and doesn’t need any extra incentive?
🔎 The reality is often different. Many teams lack the motivation, confidence, and tools to upsell effectively. Add in long hours, base-level salaries, and the need to juggle multiple responsibilities, and it’s no wonder upselling doesn’t always happen.
That's why an incentive program can make a real difference, helping your team feel:
✨ Recognized and appreciated
✨ Fairly rewarded for their efforts
✨ More satisfied with their job.
And what’s in it for you as a hotelier?
💡 Consistent upselling, with everyone engaged, drives better results
💡 A more motivated team translates into higher revenue
💡 A strong upselling culture builds healthy competition and inspires ongoing skill development.
Discover what real hoteliers have shared about their incentive programs enabled via Oaky and how they’ve helped boost both revenue and employee happiness👇