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Secret View
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19/10/2026

Meet the team! 🔍 During Client Day 2026, we caught up with our colleagues to ask them about mystery shopping and Secret View. They share tips and take you behind the scenes of our platform, while you get a glimpse of Client Day itself.

What would you like to ask our team? 👇

16/10/2026

It’s party time, Anne is celebrating five years at Secret View! 🎉💙

She started as our Support Manager and has since grown into her current role as Customer Success Manager. Today, we’re putting her in the spotlight to celebrate her five year anniversary at Secret View! 🙌🏼

Here’s to more years together!

15/10/2026

Skins Leiden wins our Experience of the Month Award in September! 🏆

Great skincare advice starts with understanding the person, not just the product. 🤝

When our mystery shopper visited Leiden looking for a new day cream, Skins Advisor Joël Sasabone took the time to understand their skin type, needs, and current skincare routine. He shared his product knowledge and encouraged the shopper to try different products. It was the little details that made the visit even more special. Even the mystery shopper’s dog received some extra attention!

Congratulations to Joël and the entire Skins Leiden team! 🙌

13/10/2026

We’re still enjoying the energy and conversations from Secret View Client Day 2026. And now, the aftermovie is here! 🎥

On October 2, we welcomed our clients and partners to Pathé Tuschinski in Amsterdam for the seventh edition of the Secret View Client Day.

Rick Wegeling from Norah, Marc Kramer from Heineken and Megan Heurter from My Jewellery shared how they use mystery shopping and customer feedback in practice. A big thank you to them for sharing their experiences so openly, and to everyone who joined us and contributed to the conversations throughout the afternoon. 🙌

Enjoy the aftermovie and get a glimpse of the atmosphere at Tuschinski. 🎬

08/10/2026

Client Day 2026: A day in the life of our intern Tessel! 🎥✨

During our Secret View Client Day, Tessel took us along for the day and captured what was happening behind the scenes. From preparing everything to welcoming our clients, listening to inspiring talks and enjoying the day together.

Take a look at Client Day 2026! 👀

05/10/2026

What a great seventh edition of the Secret View Client Day! 🙌

Last Friday, we brought clients, partners, and other retail and hospitality professionals together at Pathé Tuschinski in Amsterdam for an inspiring afternoon full of practical stories, new ideas, and conversations about customer and guest experience.

Our founder Niek Koning shared a recap of the past year at Secret View, from the growth of our community and international expansion to new developments in our platform.

Rick Wegeling from Norah showed how mystery shopping helps the fashion retailer keep customer experience high on the agenda while the store network continues to grow.

Marc Kramer from Heineken NL showed us how guest feedback is used to understand how b**r quality, hospitality and atmosphere are experienced in practice.

Megan Heurter from My Jewellery shared how mystery shopping has developed into a structural source of input for training and the development of store teams.

A big thank you to everyone who joined us at Tuschinski!

It was great to see so many people exchanging ideas and experiences throughout the afternoon. 🤩

02/10/2026

New assignments for our male mystery shoppers! 👖✨

We’re excited to welcome MR MARVIS as one of our newest clients. Over the next 12 months, our mystery shoppers will visit 29 MR MARVIS stores every month across six European countries such as Germany, France and Belgium.

During these visits, shoppers will experience the full customer journey, from the first welcome in store to receiving advice and making a purchase.

Your feedback will help understand what customers experience in their stores and where they can make that experience even better.

So, keep an eye on the Secret View app. You might soon spot an MR MARVIS assignment near you! 📍

01/10/2026

New mystery shopping assignments are live! 🌟

Shop at My Jewellery in Germany, Austria, Sweden and more, enjoy a Heineken b**r and a snack at your local café, or get shopping credit for a fresh haircut at AMI Kappers.

These and many more mystery shopping assignments are now available on our platform. Open the app, or download it today, and find an assignment that suits you.

Have fun shopping! 🛍️💍🍺💇‍♂️

30/09/2026

Henri Willig in Katwoude won our Experience of the Month Award in August! 🧀

At 𝐇𝐞𝐧𝐫𝐢 𝐖𝐢𝐥𝐥𝐢𝐠 𝐊𝐚𝐚𝐬 Katwoude, our mystery shopper came in looking for a mild Dutch cheese as a gift for someone in New York. What followed was a warm visit full of personal advice, tastings and stories about the family business, the different cheeses and the Jersey cows.

The mystery shopper left feeling excited: “Because of the detailed explanation about the family business and the different types of cheese, I would really love to come back!”

Congrats to the full Henri Willig Katwoude team on this well-deserved Experience of the Month Award! 🎉

11/09/2026

We can finally share it. Secret View has teamed up with Heineken! 🍻

You may have already spotted some Heineken assignments in our platform. As a mystery shopper, you’ll visit hospitality venues and assess the guest experience, service, and pouring and serving standards.

Pieter Vissers, Director Out of Home at Heineken, explains why these visits matter: “The guest experience is ultimately shaped on the floor. By working together to gain better insight into what actually happens during a visit, we can support hospitality operators more effectively.”

There are still assignments available 👀 Check the platform and see what’s open near you.

Cheers to a great new partnership! 🍻

Adres

Velperplein 23
Arnhem
6811AH

Website

https://www.secretview.io/app?utm_source=facebook&utm_medium=social&utm_campaign=app_download&utm_content=bio

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